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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Property amenity
Exterior
Outdoor pool, pool loungers
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Housekeeping
  • Room service

Explore the area

View map
8686 Palm Pkwy, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, SeaWorld® Orlando
    ‪6 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(61 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

8.8 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.0 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(139 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

With a stay at Crowne Plaza Orlando - Lake Buena Vista by IHG in Orlando, you'll be within a 5-minute drive of Disney Springs™ and Orlando Vineland Premium Outlets. .This hotel is 2.9 mi (4.6 km) from Walt Disney World® Resort and 4.1 mi (6.6 km) from Orange County Convention Center.

What's nearby

  • Orlando Vineland Premium Outlets - 3 min drive - 1.7 km
  • Disney Springs™ - 3 min drive - 2.4 km
  • SeaWorld® Orlando - 6 min drive - 6.4 km
  • Discovery Cove - 7 min drive - 7.1 km
  • Epcot® - 8 min drive - 7.7 km

Getting around

  • Orlando Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Circle K - ‬5 min walk
  • ‪Olive Garden - ‬4 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Kungfu Kitchen - ‬3 min walk
  • ‪Kpot Korean Bbq & Hot Pot - ‬3 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with a 24-hour fitness center and a 24-hour front desk
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.
Make yourself at home in one of the 200 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a 24-hour fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, H Street Grille & Lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Orlando? This hotel has 1807 square feet (168 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per day)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 19.99 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 to 19.99 per person
  • Self parking fee: USD 17 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Asia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Natalie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Carla j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos Dejuan Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
The ice machines were not working👎. The pool was nice especially the waterfall and slide!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for a 4 night get away! The pool is beautiful and there were days where I had to work and the pool would be empty during the day which made it quiet and perfect! I would def stay again!
Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Stayed 2 nights in Jul 2025

6/10 Okay

hemanth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Overall not a bad place. But we coudln't get any room service on time or properly. Calling help desk alwasy a gamble. No one would pickup. Had to argue with the front desk to get a room clean service. Deent place but not worth the moeny you are spending. Except for the lcoation benefits, nothing is attractive. Pool maintenance is bad and not clean.
Stayed 1 night in Jul 2025

4/10 Poor

Alonzo

Travelled with partner
Disliked: Staff & service
Didn’t get house keeping no microwave bed felt hard and wet
Stayed 2 nights in Jul 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had a late check in around 1am & no one was at the desk. Security took our payment & ID to the back because the representative was busy on the phone with someone. While waiting in the lobby we saw 2 small roaches. Waited 15-20 min for her to come back out to give us a room key. The room was super clean which was great but the door had to be pulled to ensure it could properly lock. We were visiting a Disney park the following day & left the DND sign on the door while away. Come to find staff still entered our room while we were away for the day. Not a big issue, but thought it was a sign of no room service needed & common courtesy not to enter seeing as I may have had valuables in the room. Other than those minor issues the stay was great, room was clean, check out was quick. Probably would not be staying again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrique

Stayed 1 night in Jul 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it was the best i could have stayed at
Stayed 2 nights in Jul 2025

8/10 Good

Chantale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Quincy

Travelled with family
My stay was well needed, the room was very clean and the young lady upon check in was very nice and professional and made me feel at home.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Riley

Liked: Staff & service
holes in the wall in the room we were in, there was no ice machine on the 2nd floor but there was a spot for it. overall not terrible nice pool but not very clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 3 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Domenic

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was outstanding
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, staff was amazing. The pool was tiny and dirty and trash everywhere in the pool area.
Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Stayed 1 night in Jun 2025

6/10 Okay

Saphire

Liked: Staff & service
Elevator wasn’t working . Rooms outdated
Stayed 1 night in Jul 2025