8/10 Good
Shayne
Business traveller
18 Sept 2025
Liked: Cleanliness, staff & service, room comfort
Good and bad.
Got ripped off from the start. Price was posted one thing online all fees and taxes then they charged some hidden $30+ fee with no real explanation. Got to the room and it smelt like a homeless person lived there and next door there was a dog barking nonstop. I asked to be switched to another king sized bed suite but non were available away from the barking dog on the animal floor (1st floor). So we got downgraded to a regular room with no stove for cooking so we had to eat out every meal except for breakfast they offered continental. The room was much nicer and cleaner that we got moved to on the 4th floor I will say how that was a pleasant surprise however they refused to refund the difference in over charge which was about $140 instead they offered a consolation refund of $70. I’m not please with being overcharged and offered the worst offerings for my young family. The breakfast was decent most days. The coffee machine is excellent.
Shayne
Stayed 4 nights in Sep 2025















