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Comfort Inn Ottawa West Kanata

2.5 star property

Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Exterior
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Landmark Cinemas Kanata
    ‪20 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Bell Sensplex
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(36 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

8.4 out of 10
Very good
(20 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds, Accessible, Non Smoking
GLō Best Western Kanata Ottawa West
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$245
includes taxes & fees
21 Dec - 22 Dec
GLō Best Western Kanata Ottawa West

About the area

Ottawa

With a stay at Comfort Inn Ottawa West Kanata in Ottawa (Kanata), you'll be within a 10-minute drive of Canadian Tire Centre and Kanata Centrum Shopping Centre. .This hotel is 13.9 mi (22.3 km) from Parliament Hill and 14.2 mi (22.8 km) from Carleton University.

What's nearby

  • Landmark Cinemas Kanata - 20 min walk - 1.7 km
  • Kanata Centrum Shopping Centre - 2 min drive - 2.2 km
  • Canadian Tire Centre - 2 min drive - 3.7 km
  • Bell Sensplex - 4 min drive - 3.3 km
  • Casino du Lac Leamy - 24 min drive - 28.1 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Dairy Queen - ‬4 min drive
  • ‪Casa Mexico - ‬19 min walk
  • ‪Jack Astor's Bar & Grill - ‬4 min drive

About this property

Comfort Inn Ottawa West Kanata

Suburban hotel with free breakfast and a fitness center
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 individually decorated guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1054 reviews
Rating 8 - Good. 346 out of 1054 reviews
Rating 6 - Okay. 107 out of 1054 reviews
Rating 4 - Poor. 55 out of 1054 reviews
Rating 2 - Terrible. 43 out of 1054 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Andréann

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Tejas

Disliked: Property conditions & facilities, room comfort

Below avg experience

Got two queen room instead of booked 1 king bedroom. Nightshift reception person said i can't do anything as we are fully booked. Speak to my manager next day morning when you check out. Spring bed not in best conditions. Late night people smoking and drinking at the main entrance of hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities
No impressed
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was decent - beds are comfortable
Stayed 2 nights in Sep 2025

8/10 Good

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great except for breakfast

The staff was friendly and efficient. My only complaint was the included breakfast - the supply of breakfast items was not well-monitored and each day several things ran out.
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away!!

We enjoyed our stay, room was clean , AC is a little noisy and tv selection could be better
Stayed 3 nights in Sep 2025

8/10 Good

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Stayed 3 nights in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Sep 2025

10/10 Excellent

KIM

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean!! Perfect resting spot for when you are on the move.
Stayed 1 night in Sep 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

2/10 Terrible

Athul

Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Mary, Milton

Travelled with partner
Disliked: Staff & service
stayed recently 2 days ,Didn’t clean rooms . pillows on bed is not comfortable and mouldy smell .
Stayed 2 nights in Aug 2025

10/10 Excellent

Juls

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities

Had better stays

AC was frozen solid and we turned it off and let it thaw through the night. Worked next morning. Told staff at check out. Some cabinet doors off dresser and in dresser. Bed and bathroom good. Brekky food good too!
Stayed 1 night in Aug 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Al

Travelled with family
Liked: Cleanliness, staff & service
Towels were rough. Exhaust fan didn't work. Room was a little small - not as pictured online.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The not so good: My room had pet hair under the beds and along the walls - socks were covered with pet hair when I removed them at night. They use those silly, small pillows on the beds and the toilet paper is ultra cheap - really thin and falls apart easily. They did give me a small discount ($24.00) when I pointed out the pet hair. The good: The staff were quite friendly. Checkout was easy. The place was quite quiet - both inside the hotel and the road noise from outside. The included breakfast is decent and adequate. Coffee kind of blah (including the coffee in the rooms). Overall an okay place to stay - but not really worth $208 CDN a night (includes taxes and fees).
Stayed 2 nights in Aug 2025

8/10 Good

RAJWINDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean , parking free, breakfast free , reception was great.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good breakfast and good price
Stayed 1 night in Aug 2025