Comfort Inn Ottawa West Kanata

2.5 star property

Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Exterior
Premium bedding, pillow-top beds, individually decorated
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪5 min drive‬
  • Tanger Outlets
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

Room, 1 king bed Non-Smoking (2nd floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ottawa

With a stay at Comfort Inn Ottawa West Kanata in Ottawa (Kanata), you'll be within a 10-minute drive of Canadian Tire Centre and Kanata Centrum Shopping Centre. .This eco-certified hotel is 13.9 mi (22.3 km) from Parliament Hill and 13.9 mi (22.4 km) from Canadian Museum of History.

What's nearby

  • Kanata Centrum Shopping Centre - 3 min drive - 2.4 km
  • Bell Sensplex - 4 min drive - 3.0 km
  • Canadian Tire Centre - 5 min drive - 4.0 km
  • Tanger Outlets - 7 min drive - 5.3 km
  • Queensway Carleton Hospital - 9 min drive - 9.9 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬6 min walk
  • ‪Milestones - ‬19 min walk
  • ‪Via Cibo - ‬4 min drive
  • ‪Jack Astor's - ‬4 min drive
  • ‪The 3 Brewers - ‬3 min drive

About this property

Comfort Inn Ottawa West Kanata

Eco-certified hotel with free breakfast and a fitness center
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 individually decorated guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Zulfiqar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls were paper thin, could hear next room over very easily. There was no parking. Even though rooms have assigned spots. Reception said that some rooms had 4-5 cars which doesn’t make sense. Would be nice if they enforced that more

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Mikaela

Travelled with partner
Disliked: Staff & service
The toilet in our hotel room didn’t work, maintenance didn’t know too much about what to do. Staff at front desk made our check in difficult. Convenient area for hockey games or shopping.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was tidy, affordable and convenient to my destination.
Stayed 1 night in Jan 2025

8/10 Good

Mario

Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Dave

Travelled with family
Had to wait two hrs extra until our room was ready after an 8 hr drive
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Lovely room.
Stayed 1 night in Jan 2025

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Marie

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Dawson

Stayed 1 night in Jan 2025

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property in itself was in a nice and quiet neighbourhood. The breakfast buffet was good, although I wish there was bacon and not just sausage. The room was clean but the beds squeaked and the pillows were too small.
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had to way 3 hours cause the rooms where not ready on time half the hotel was eating in the lovy to get there rooms Got check in at 6 pm Got there a little before 3
Stayed 2 nights in Jan 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very easy to check in. Gave us accommodations to check in early. Free parking. Close to our wedding location that we were attending very nice breakfast options included in the morning. More than just muffins and coffee.
Stayed 1 night in Jan 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was enjoyed by all.
Stayed 1 night in Jan 2025

6/10 Okay

Stewart

Travelled with group
Liked: Cleanliness, property conditions & facilities
Went to check in 3 times, before room was finally ready, 45 minutes after check-in time.
Stayed 1 night in Jan 2025

8/10 Good

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service
We were going to a hockey game and weeks prior to the game someone called and asked if we wanted in on a shuttle! Incredible service. Parking is a bit of a nightmare but given the amount of traffic, probably understandable..
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Disliked: Property conditions & facilities
Room wasn’t ready on time. Property is dated. Floors and stairs were dirty from day before. No compensation for room not being ready.
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly!! Was very nice to have that
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like staying at the Comfort Inn because of the drive up doors. The staff at this location were friendly and helpful.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything’s good
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ice build up in parking lot at end of down spout, should be salted better or blocked off. Otherwise, great stay.
Stayed 1 night in Jan 2025