Comfort Inn Ottawa West Kanata

2.5 star property

Photo gallery for Comfort Inn Ottawa West Kanata

1 bedroom, premium bedding, pillow-top beds, individually decorated
Exterior
Exterior
Free daily buffet breakfast
Exterior

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Canadian Tire Centre
    ‪2 min drive‬
  • Tanger Outlets
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(33 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen beds Non-Smoking (2nd floor)

8.2 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (2nd Floor)

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ottawa

With a stay at Comfort Inn Ottawa West Kanata in Ottawa (Kanata), you'll be within a 15-minute drive of Canadian Tire Centre and Ottawa Hospital Civic Campus. .This eco-certified hotel is 13.9 mi (22.3 km) from Parliament Hill and 15.7 mi (25.3 km) from Casino du Lac Leamy.

What's nearby

  • Kanata Centrum Shopping Centre - 2 min drive - 2.2 km
  • Canadian Tire Centre - 2 min drive - 3.7 km
  • Bell Sensplex - 3 min drive - 3.3 km
  • Tanger Outlets - 4 min drive - 5.2 km
  • Algonquin College - 10 min drive - 12.5 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬6 min walk
  • ‪Milestones - ‬19 min walk
  • ‪Via Cibo - ‬4 min drive
  • ‪Jack Astor's - ‬4 min drive
  • ‪The 3 Brewers - ‬3 min drive

About this property

Comfort Inn Ottawa West Kanata

Eco-certified hotel with free breakfast and a fitness center
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 individually decorated guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1008 reviews
Rating 8 - Good. 333 out of 1008 reviews
Rating 6 - Okay. 104 out of 1008 reviews
Rating 4 - Poor. 49 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and helpful. Made all the difference.
Stayed 1 night in Apr 2025

10/10 Excellent

Wayne

Stayed 1 night in May 2025

6/10 Okay

antonio

Travelled with family
Liked: Staff & service
Na
Stayed 2 nights in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness
Stay was comfortable
Stayed 1 night in May 2025

4/10 Poor

BLAINE

Travelled with family
Disliked: Cleanliness
Rooms were dirty, sheets had other people's hairs. Washroom had others hairs.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

4/10 Poor

Brandon

Disliked: Cleanliness
Chaos in the lobby. Our room stunk like cigarettes. Disorganized and noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bradley

Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were very understanding when I expressed my need for a second floor room (which is what I booked and was initially told was not available). This was addressed and rectified before there was a problem simply by listening to the customer. I love a staff member who can problem solve AND the Colleague, within earshot completely supportive! Something I have noticed sliding since the pandemic. Well, the Kanata Comfort Inn is bringing back Customer Service 🙌
Stayed 1 night in Apr 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
My ac was noisy and didn’t cool the room. I couldn’t sleep because of the noise and how warm the room was. There was also ants in the room. When I told the front desk in the morning the lady said she would tell maintenance but did not apologize for the inconvenience or offer any discount. The hotel was too expensive for this level of service.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Stayed 1 night in Apr 2025

10/10 Excellent

Moodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay have stayed multiple times at this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Brooke

Liked: Staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, but shower/bathtub needs grab bars. Terrific staff. Definitely needs an elevator.
Stayed 3 nights in Apr 2025

6/10 Okay

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Did not expect to pay different amount for 2 and 3rd night..saud it was due to hockey. Why do i pay more for hockey??? The rate should be the same for the three nights
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff, very clean room /bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

gabriel sorin

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Dhruv

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They don’t even give water to their customers amd that was very strange for me. We stayed 3nights but they didn’t even changed towels once
Stayed 3 nights in Apr 2025

8/10 Good

Jasneet

Travelled with family
Good
Stayed 2 nights in Apr 2025

8/10 Good

Wan Qi

Stayed 1 night in Apr 2025

10/10 Excellent

Philippe

Stayed 3 nights in Apr 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected
Stayed 1 night in Apr 2025