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Comfort Inn Ottawa West Kanata

2.5 star property

Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Exterior
Exterior
Free daily buffet breakfast
Premium bedding, pillow-top beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Kanata Leisure Centre and Wave Pool
    ‪8 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Bell Sensplex
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.4 out of 10
Very good
(37 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

9.0 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

8.4 out of 10
Very good
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
GLō Best Western Kanata Ottawa West
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$239
includes taxes & fees
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About the area

Ottawa

With a stay at Comfort Inn Ottawa West Kanata in Ottawa (Kanata), you'll be within a 10-minute drive of Canadian Tire Centre and Kanata Leisure Centre and Wave Pool. .This hotel is 13.9 mi (22.3 km) from Parliament Hill and 14.2 mi (22.8 km) from Carleton University.

What's nearby

  • Kanata Leisure Centre and Wave Pool - 8 min walk - 0.7 km
  • Landmark Cinemas Kanata - 20 min walk - 1.7 km
  • Kanata Centrum Shopping Centre - 2 min drive - 2.2 km
  • Canadian Tire Centre - 2 min drive - 3.7 km
  • Bell Sensplex - 4 min drive - 3.3 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬6 min walk
  • ‪Casa Mexico - ‬19 min walk
  • ‪Jack Astor's Bar & Grill - ‬4 min drive
  • ‪Morning Owl & Variety - ‬13 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Comfort Inn Ottawa West Kanata

Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 individually decorated guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1121 reviews
Rating 8 - Good. 365 out of 1121 reviews
Rating 6 - Okay. 125 out of 1121 reviews
Rating 4 - Poor. 57 out of 1121 reviews
Rating 2 - Terrible. 46 out of 1121 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Nadia

Liked: Amenities, property conditions & facilities
Front desk staff were amazing. Sandra and her colleague were beyond kind and helpful. The white duvet in my room had a bloodstain on it which I noticed when I pulled it up and the top sheet moved away. Please carefully inspect and clean the duvets.
Stayed 1 night in Dec 2025

10/10 Excellent

Kasey

Stayed 1 night in Dec 2025

8/10 Good

Craig B

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything , from the room , the service , and the breakfast was perfect !
Stayed 1 night in Dec 2025

8/10 Good

Jim

Liked: Cleanliness
It was great
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfort and cleanliness. Great stay
Stayed 1 night in Dec 2025

2/10 Terrible

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place was nice and clean! Property had no where to park after a certain hour!! Were told to park in front of other veichles that were staying there as well, were also told to park in front of fire hydrants as well!! Myself as a volunteer fighter i know better but having staff telling people to park there is not right! coming from outta for a show at the Canadian Tire Center! Our room we had the sink drain was broke had to mcgyver a handle under sink to drain water and bath tub would stay filled up with water after use!! I had to get maintance to bring a plunger to drain tub!! When paying over 200$ a night unexceptable!!
Stayed 1 night in Dec 2025

6/10 Okay

Trevor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dropped my phone by went to pick it and noticed trash under the bed Also had to park at local restaurant as there isn't enough parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Candace

Stayed 1 night in Dec 2025

10/10 Excellent

alain

Stayed 1 night in Dec 2025

4/10 Poor

Bryce

Business traveller
Had to leave for work before it opened no accommodations for anybody leaving early so breakfast was a waste of money TV cable went down had no TV no accommodations for that either had salt in my carpet for three days. Had to ask to get it vacuumed but go out of my way not to stay at Comfort Inn anymore, especially at that location
Stayed 4 nights in Dec 2025

10/10 Excellent

robert

Good location for Hockey game
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

6/10 Okay

Adam

Travelled with family
Disliked: Cleanliness
Staff was great. Room looked clean at first but as we settled in we started noticing stains on the sheets and dirt on the floor.
Stayed 1 night in Dec 2025

8/10 Good

Nolan

Stayed 1 night in Nov 2025

2/10 Terrible

Joanne

Radiator sounded like a jack hammer
Stayed 1 night in Dec 2025

10/10 Excellent

Jared

Stayed 2 nights in Dec 2025

8/10 Good

BRYAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the room was clean. I would think you could use a few more electrical outlets and the desk lamp in our room did not work. everything else was good
Stayed 2 nights in Dec 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No hot water
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Extremely clean, great location. Well managed front desk. Charming lobby and busy breakfast spot.. stayed 4 days and was great
Stayed 4 nights in Dec 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
Front desk check-in staff very pleasant and helpful. Pillows need to be replaced.
Stayed 1 night in Nov 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and everything worked appropriately. The bed was very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 1 night in Nov 2025