Hampton Inn & Suites Ottawa West

2.5 star property

Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
1 bedroom, in-room safe, desk, free WiFi
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Minibar
Free daily buffet breakfast
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

View map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Nepean Sportsplex
    ‪11 min drive‬
  • Algonquin College
    ‪11 min drive‬
  • Canadian Tire Centre
    ‪15 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(77 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(27 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(50 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ottawa

With a stay at Hampton Inn & Suites Ottawa West in Ottawa (Nepean), you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. .This hotel is 15 mi (24.1 km) from Parliament Hill and 15.7 mi (25.3 km) from University of Ottawa.

What's nearby

  • Walter Baker Sports Centre - 4 min drive - 2.6 km
  • Nepean Sportsplex - 11 min drive - 12.8 km
  • Algonquin College - 11 min drive - 14.2 km
  • Canadian Tire Centre - 15 min drive - 22.9 km
  • Carleton University - 18 min drive - 21.9 km

Getting around

  • Ottawa Fallowfield Station - 6 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Broadway Bar & Grill - ‬5 min drive
  • ‪Greenfield's Pub - ‬4 min drive

About this property

Hampton Inn & Suites Ottawa West

Hotel in Ottawa with free breakfast and a fitness center
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 102 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Reviews

Hampton Inn & Suites Ottawa West Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 696 out of 1009 reviews
Rating 8 - Good. 206 out of 1009 reviews
Rating 6 - Okay. 61 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

Reviews

8/10 Good

Suzanne

Stayed 2 nights in Jun 2025

2/10 Terrible

Adewale

Stayed 6 nights in Jun 2025

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newish hotel. Competent staff. Room is spacious and things are in good repair.
Stayed 1 night in Jun 2025

8/10 Good

Craig

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria, Boucherville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric and good location Great breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Moeenuddin

Liked: Cleanliness, amenities, property conditions & facilities
Overall nice place. Thank you.
Stayed 1 night in Jun 2025

8/10 Good

Gurchet

Booked a 1 king bed room but got a 2 queen bed room. Nice to have a continental breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

qiaoling

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricy but nice hotel nonetheless
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near highway 416 and only about 20 minutes from downtown Ottawa. Nice spacious room and free breakfast with lots of options.
Stayed 1 night in Jun 2025

6/10 Okay

Sh'vaun

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was great. Location was perfect. The wifi was inaccessible. I was referred to a tech support online, who referred me to the front desk, who referred me to online support, who referred me to the front desk. Never received a solution. Made it difficult to get the work I had planned on completing done, which was annoying to me. Wifi HAS to be available or else I will book elsewhere. There was wifi advertised.
Stayed 1 night in Jun 2025

6/10 Okay

Fatemeh

Stayed 12 nights in May 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great breakfast. The staff we very helpful ensuring there was a steady flow of waffles being prepared for the morning rush. The kitchen area was very clean.
Stayed 2 nights in May 2025

8/10 Good

Raymond

Travelled with family
Very good
Stayed 1 night in Jun 2025

2/10 Terrible

Noah

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast expect boiled eggs and waffle and the rest is Pork. Kids and teenagers running around knocking doors and playing baseball and that would keep you up all night long Management not interested to deal with situations after 1600 reason why kids don't listen.
Stayed 9 nights in May 2025

10/10 Excellent

Betty Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great hotel
Stayed 1 night in May 2025

10/10 Excellent

Lianne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the cleanliness of the property. The food was great. The housekeeping services were great. Staff were polite and friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities
Awseome
Stayed 1 night in Apr 2025

4/10 Poor

Paolo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not happy with Hampton.

I was traveling with 2 seniors and my wife. I booked a room with 2 queen beds 3 weeks before our travel. The day of our stay we called at 12ish to try and get an early checkin. Not available, no problem we went on our excursion first. Tried to check in at 8ish and I was told they could only offer a king room with an air mattress. Unfortunately the city was extremely busy and we could not find other room with 2 queen beds. Hotels.com helped with resolution but that meant the seniors stayed at this property and we stayed 20 miles away. Not happy with Hampton
Stayed 1 night in May 2025

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to many restaurants and shops, right off the highway, not far from downtown.
Stayed 1 night in May 2025

8/10 Good

Tyler

Travelled with family
Place was ok. Room was a little small for the price and oddly organized. Shower wasn’t great either. Staff were nice and we did enjoy our stay.
Stayed 2 nights in May 2025

10/10 Excellent

maggie

Stayed 1 night in May 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New building and rooms. Comfortable beds. Good breakfast. Gym facilities in good condition. Friendly staff. Responsive to guest requests.
Stayed 5 nights in May 2025

8/10 Good

Jody

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Jody

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025