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Hilton Garden Inn Ottawa Airport

3.0 star property

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Property preview
Reception
Lobby
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

View map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, South Keys Shopping Centre
    ‪2 min drive‬
  • Place, Carleton University
    ‪7 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Fully accessible w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

King Fully accessible w/ bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Wheelchair accessible w/ roll in shower

1 bedroom, down duvets, desk, blackout curtains

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible w Roll in shower

1 bedroom, down duvets, desk, blackout curtains

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

1 bedroom, down duvets, desk, blackout curtains

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Two Queen Room with SofaBed

1 bedroom, down duvets, desk, blackout curtains

Two Queen Room with SofaBed

  • Sleeps 4

View all photos for Premium Two Queen Room with Sofa Bed

1 bedroom, down duvets, desk, blackout curtains

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Deluxe w/ walk in shower

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Room with Bathtub

1 bedroom, down duvets, desk, blackout curtains

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Suite w/ Living room

1 King Suite w/ Living room

1 King Suite w/ Living room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite

1 King Boardroom suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe w/ bathtub

1 King Deluxe w/ bathtub | Living area

1 King Deluxe w/ bathtub

9.0 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Standard w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(112 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(83 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Hearing Accessible

1 bedroom, down duvets, desk, blackout curtains

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Deluxe w bathtub

1 bedroom, down duvets, desk, blackout curtains

2 Queen Deluxe w bathtub

9.0 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room With Walk-in Shower

1 bedroom, down duvets, desk, blackout curtains

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

View all photos for Deluxe Corner Room With 1 King Bed And Bathtub

1 bedroom, down duvets, desk, blackout curtains

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

View all photos for Deluxe King Room With Walk In Shower

1 bedroom, down duvets, desk, blackout curtains

Deluxe King Room With Walk In Shower

  • Sleeps 4

View all photos for Boardroom, Suite, King Bed

1 bedroom, down duvets, desk, blackout curtains

Boardroom, Suite, King Bed

  • Sleeps 4

View all photos for Two Queen Room

1 bedroom, down duvets, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for Conference Suite

1 bedroom, down duvets, desk, blackout curtains

Conference Suite

  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, down duvets, desk, blackout curtains

One Bedroom Suite

  • Sleeps 2

View all photos for King Room with SofaBed

1 bedroom, down duvets, desk, blackout curtains

King Room with SofaBed

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Roll in Shower

1 bedroom, down duvets, desk, blackout curtains

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Bathtub

1 bedroom, down duvets, desk, blackout curtains

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

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About the area

Ottawa

With a stay at Hilton Garden Inn Ottawa Airport in Ottawa (Gloucester), you'll be a 5-minute drive from Rideau Canal and 7 minutes from Carleton University. .This hotel is 7.8 mi (12.6 km) from Parliament Hill and 8 mi (12.9 km) from University of Ottawa.

What's nearby

  • Ernst & Young Centre - 10 min walk - 0.9 km
  • South Keys Shopping Centre - 2 min drive - 3.3 km
  • Rideau Carleton Raceway - 7 min drive - 9.1 km
  • Carleton University - 7 min drive - 9.5 km
  • Rideau Canal - 7 min drive - 4.8 km

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Shawarma Station - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪The Keg Steakhouse + Bar - Hunt Club - ‬5 min drive
  • ‪Wendy’s - ‬4 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with a fitness center and a 24-hour front desk
Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 324 guestrooms featuring microwaves and LCD televisions. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Garden Grille & Bar serving guests of Hilton Garden Inn Ottawa Airport. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to February 5 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Reviews

Hilton Garden Inn Ottawa Airport Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1207 out of 2070 reviews
Rating 8 - Good. 543 out of 2070 reviews
Rating 6 - Okay. 163 out of 2070 reviews
Rating 4 - Poor. 87 out of 2070 reviews
Rating 2 - Terrible. 70 out of 2070 reviews

Reviews

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great Manager
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness
Close to airport. Nice large renovated rooms... the staff at 3 am when i was checking out was not friendly at all and were more concern with having conversations between the staff rather then giving me kind service.
Stayed 1 night in Aug 2025

4/10 Poor

Alex

Stayed 1 night in Apr 2025

10/10 Excellent

Karen, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying here and will be staying here again in a month for ComicCon. The rooms are spacious and the beds are comfy. Our room had 2 Queen beds with a sink, fridge and microwave and free shuttle to the airport. Check-in was very easy and quick.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very professional. Good customer services
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff.
Stayed 1 night in Jul 2025

8/10 Good

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Friendly staff and well maintained. Some renovations going on but not happening on my weekend visit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the hotel is being renovated but the part we saw was very nice. Spacious room, comfortable beds, small kitchenette. The fridge has no freezer unit but there’s a microwave and Keurig. Breakfast is not free - there is a restaurant but beware - it has a limited menu and it’s very costly. $10 kids meal Mac and cheese was literally Kraft Dinner. This hotel is very close to the airport and there is a shuttle so very convenient if you are flying out early or coming in late.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean-Philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super expert

Super confy bed, spacious rokm and very very quiet
Stayed 1 night in Jul 2025

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning won’t go colder than what was set for even after trying to get it colder in the room. Also why can’t you just give everyone complimentary water. Why is it just for members are you to cheap, it’s just water.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near the airport was convenient. Would have preferred an upper floor room since the construction crew seemed to be keeping their equipment in the room above us. So we heard them talking, rolling out all their equipment to start work, and other noise.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter, London

Stayed 3 nights in Jul 2025

10/10 Excellent

Shahista

Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the midst of renovations but still very good.
Stayed 1 night in Jul 2025

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to the airport that met my needs and a quick walk to the Convention Centre. Only downside was the kitchen hours after 10pm, with no entrees available and on the Sat morning no ordering off the menu for breakfast; only buffet service available
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service

Pretty good stay

Great stay, except for the shower. It was lukewarm at best, with low pressure.
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable however the laxk of available luggage carts was problematic requiring several trips carrying heavy bags. Also the free shuttle was full. The other note of mention is that rooms dont have contol of the heat or airconditioning. While they do have thermostats, they dont work and dont control heat/air in each room. I like this hotel most for the proximity to the airport.
Stayed 1 night in Jul 2025

8/10 Good

Kulbir

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Amenities
I liked the hotel it was close to the airport and very convenient and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Staff very Professional and nice
Stayed 1 night in Apr 2025