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Hilton Garden Inn Ottawa Airport

3.0 star property

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Reception
Breakfast, lunch, dinner served; international cuisine
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • South Keys Shopping Centre
    ‪3 min drive‬
  • Carleton University
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Wheelchair accessible w/ roll in shower

1 bedroom, down duvets, desk, blackout curtains

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Deluxe w bathtub

1 bedroom, down duvets, desk, blackout curtains

2 Queen Deluxe w bathtub

9.0 out of 10
Wonderful
(29 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Mobility Accessible w Roll in shower

1 bedroom, down duvets, desk, blackout curtains

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Suite w/ Living room

1 King Suite w/ Living room

1 King Suite w/ Living room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite

1 King Boardroom suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Standard w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(108 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Deluxe w/ bathtub

1 King Deluxe w/ bathtub | Living area

1 King Deluxe w/ bathtub

9.0 out of 10
Wonderful
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Hearing Accessible

1 bedroom, down duvets, desk, blackout curtains

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Fully accessible w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

King Fully accessible w/ bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Deluxe w/ walk in shower

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(82 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.8 out of 5, Exceptional, 2,246 reviews
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About the area

Ottawa

With a stay at Hilton Garden Inn Ottawa Airport in Ottawa (Gloucester), you'll be a 5-minute drive from Rideau Canal and 7 minutes from Carleton University. .This hotel is 7.8 mi (12.6 km) from Parliament Hill and 8 mi (12.9 km) from University of Ottawa.

What's nearby

  • Ernst & Young Centre - 10 min walk - 0.9 km
  • South Keys Shopping Centre - 3 min drive - 3.3 km
  • Rideau Canal - 6 min drive - 5.9 km
  • Carleton University - 8 min drive - 8.4 km
  • Rideau Carleton Raceway - 8 min drive - 9.1 km

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Shawarma Station - ‬3 min drive
  • ‪Sona The Indian kitchen - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with a fitness center and a 24-hour front desk
Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 324 guestrooms featuring microwaves and LCD televisions. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Garden Grille & Bar serving guests of Hilton Garden Inn Ottawa Airport. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1201 out of 2072 reviews
Rating 8 - Good. 550 out of 2072 reviews
Rating 6 - Okay. 163 out of 2072 reviews
Rating 4 - Poor. 88 out of 2072 reviews
Rating 2 - Terrible. 70 out of 2072 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Always love it here
Stayed 1 night in Jun 2025

10/10 Excellent

Shane J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the only hotel I stay at in Ottawa. It's very close to the airport, and has an awesome shuttle service. My room was clean inviting and I enjoyed my very short stay there. I arrived very late in the evening close to 12:00 a.m.. The staff processed me getting into the hotel very quickly I managed to get to my room and get some much-needed sleep. They have a great restaurant on site that serves really amazing food. I eat there every chance I get. I would definitely recommend staying here especially if you're traveling as much as I have over the last year. The location is awesome and the pricing is good.
Stayed 2 nights in Jun 2025

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 5 nights in Jun 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shane J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly, very accommodating! I arrived very late my flight was delayed getting to the hotel. I was checked in fairly quickly I managed to get to my room and get several hours of necessary sleep. The room was was decently real large and nice comfy bed and a really super hot shower with awesome water pressure which really made me feel awesome after the long day I've already had. The show service got me to the airport on time and it was a good stay
Stayed 1 night in Jun 2025

4/10 Poor

Trevor

Stayed 1 night in Jun 2025

8/10 Good

Garnett

Stayed 2 nights in Jun 2025

10/10 Excellent

MIchael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

PARTH

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie-David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay!
Stayed 1 night in Jun 2025

6/10 Okay

Mike

Stayed 4 nights in Jun 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room, comfortable and close the the airport
Stayed 1 night in Jun 2025

8/10 Good

Danny, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great up until the last morning - the one morming we could sleep in! We were woken by very , very loud drilling noise right above our room. We understand that there were renovations happening, but we were not prepared for what that actially meant. Oh my!!🙄
Stayed 3 nights in Jun 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Amenities
Top Notch hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious but needs some work (tv and shower head)

The tv wasn't working. It was the same room as my stay last time. The shower head also had poor water pressure. The size of the rooms are great. I will probably try another hotel in the same area next time. I told them about the tv the last time I stayed there and the same problem occurred.
Stayed 1 night in May 2025

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel desperately needs an up grade -pls as its old & tired Room Phone didn’t work TV didn’t work Staff were fantastic !
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
No room service but takeout was available at the restaurant. Food was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Lola

Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

jean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at check in were offhand. One had the impression that we were disturbing them. No smiles and they seemed to be bored with their work. The rest of the stay was alright but nothing to write home to.
Stayed 1 night in May 2025