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Hilton Garden Inn Ottawa Airport

3.0 star property

Photo gallery for Hilton Garden Inn Ottawa Airport

Snack bar
Exterior
Indoor pool, pool loungers
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, EY Centre
    ‪7 min walk‬
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, Canadian Tire Centre
    ‪27 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Fully accessible w/ bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

King Fully accessible w/ bathtub

10.0 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Wheelchair accessible w/ roll in shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible w Roll in shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Two Queen Room with SofaBed

Down duvets, blackout curtains, soundproofing, iron/ironing board

Two Queen Room with SofaBed

  • Sleeps 4

View all photos for Premium Two Queen Room with Sofa Bed

Down duvets, blackout curtains, soundproofing, iron/ironing board

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe Corner w/ bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Deluxe w/ walk in shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

1 King Deluxe w/ walk in shower

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Room with Bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for 1 King Suite w/ Living room

Down duvets, blackout curtains, soundproofing, iron/ironing board

1 King Suite w/ Living room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite

1 King Boardroom suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe w/ bathtub

50-inch LCD TV with satellite channels, TV

1 King Deluxe w/ bathtub

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Standard w/ bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

1 King Standard w/ bathtub

9.0 out of 10
Wonderful
(130 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(88 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Hearing Accessible

Down duvets, blackout curtains, soundproofing, iron/ironing board

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Deluxe w bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

2 Queen Deluxe w bathtub

9.2 out of 10
Wonderful
(38 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room With Walk-in Shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

Deluxe King Room With Walk In Shower

  • Sleeps 4

View all photos for Boardroom, Suite, King Bed

Down duvets, blackout curtains, soundproofing, iron/ironing board

Boardroom, Suite, King Bed

  • Sleeps 4

View all photos for Two Queen Room

Down duvets, blackout curtains, soundproofing, iron/ironing board

Two Queen Room

  • Sleeps 4

View all photos for Conference Suite

Down duvets, blackout curtains, soundproofing, iron/ironing board

Conference Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Down duvets, blackout curtains, soundproofing, iron/ironing board

One Bedroom Suite

  • Sleeps 2

View all photos for King Room with SofaBed

Down duvets, blackout curtains, soundproofing, iron/ironing board

King Room with SofaBed

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Roll in Shower

Down duvets, blackout curtains, soundproofing, iron/ironing board

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Bathtub

Down duvets, blackout curtains, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

Similar properties

Restaurant
Hampton Inn by Hilton Ottawa Airport, ON, CN
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 1,983 reviews
The price is NZ$171
includes taxes & fees
29 Mar - 30 Mar
Hampton Inn by Hilton Ottawa Airport, ON, CN

About the area

Ottawa

With a stay at Hilton Garden Inn Ottawa Airport in Ottawa (Gloucester), you'll be a 5-minute drive from Rideau Canal and 7 minutes from Carleton University. .This hotel is 7.8 mi (12.6 km) from Parliament Hill and 8 mi (12.9 km) from University of Ottawa.

What's nearby

  • EY Centre - 7 min walk - 0.6 km
  • Ernst & Young Centre - 10 min walk - 0.9 km
  • Carleton University - 7 min drive - 9.5 km
  • Parliament Hill - 20 min drive - 27.0 km
  • Canadian Tire Centre - 27 min drive - 39.3 km

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Shawarma Station - ‬3 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Di Noodle - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪The Keg Steakhouse + Bar - Hunt Club - ‬5 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 324 guestrooms featuring microwaves and LCD televisions. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Garden Grille & Bar serving guests of Hilton Garden Inn Ottawa Airport. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1287 out of 2207 reviews
Rating 8 - Good. 575 out of 2207 reviews
Rating 6 - Okay. 174 out of 2207 reviews
Rating 4 - Poor. 96 out of 2207 reviews
Rating 2 - Terrible. 75 out of 2207 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean, La Broquerie

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

REINHARD

Travelled with family
there was no shuttle available to transport us from Ottawa airport to the Hilton Garden! Supposedly it did not work! Sad to hear that a major hotel chain is not able to provide alternative transportation to its customers, as the late night walk on the highway to the hotel was extremely dangerous- there were no sidewalks! The breakfast was very basic, and the room was spacious and clean, bed comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Very attentive. Room was amazing. Slept great
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities
Clean and quiet
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen, Bolton

Stayed 3 nights in Dec 2025

10/10 Excellent

SELVA

Liked: Cleanliness, staff & service, property conditions & facilities
thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 7 nights in Dec 2025

10/10 Excellent

Bert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

4/10 Poor

Kim-Yi

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The biggest issue with my stay was that there wasn't a functional thermostat, so my room was extremely warm, approaching sweltering. The room's thermostat had a control to increase or decrease a number, but that number had no relation to the HVAC blowing hot air in or not. The best we could do was deactivate the thermostat and hope the cold air outside siphons heat out of the room. Kudos to the building insulation as it finally got to a decent 22c temperature when we were ready to check out. The front desk and maintenance staff confirmed that there wasnt any cool air available since it was winter and provided a couple of noisy fans to help. Unfortunately, between the noise of the fans and the heat, I probably only got a couple hours of sleep that night. Other minor issues include the microphone on the bedside phone not working (making communication with the front desk extra frustrating. Fortunately, there was a 2nd phone in the room) and the display of the alarm clock was damaged (half of the screen didn't display to see what alarm time was being set easily). For the thermostat related issues alone, I would have to say this was one of the worst hotel stays I've experienced that charges over $200. I dont think I'll come back to the Hilton unless there's nowhere else viable to stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen, Bolton

Stayed 3 nights in Dec 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, everything was smooth, great room and excellent staff and bar/dinner area.
Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big, clean room. Very comfortable and very convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason-Emery

Stayed 1 night in Dec 2025

6/10 Okay

Sonja

Stayed 1 night in Dec 2025

10/10 Excellent

Blaine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and staff was very nice.
Stayed 1 night in Dec 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities
Room was nice, staff were great, restaurant was terrible
Stayed 1 night in Dec 2025

10/10 Excellent

Colin, Colton

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen, Bolton

Stayed 4 nights in Dec 2025

10/10 Excellent

jamie

Stayed 1 night in Dec 2025

8/10 Good

Medeline Joy

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast. Renovations was a bit of inconvenience during check in. But the entire stay was good
Stayed 2 nights in Nov 2025

4/10 Poor

Ryan

Liked: Amenities
Construction and the mgr
Stayed 4 nights in Dec 2025

10/10 Excellent

Brad

Business traveller
The accessibility and cleanliness of the room
Stayed 3 nights in Dec 2025

2/10 Terrible

Anna Rita

It was cold no heat terrible.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out it was a great experience Staff were very nice and helpful Great amenities Perfect location for what i required
Stayed 3 nights in Dec 2025