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Hilton Garden Inn Ottawa Airport

3.0 star property

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Reception
Exterior
Lobby
Breakfast, lunch, dinner served; international cuisine

Popular amenities

  • Breakfast available

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • South Keys Shopping Centre
    ‪3 min drive‬
  • Carleton University
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Wheelchair accessible w/ roll in shower

1 bedroom, down duvets, desk, blackout curtains

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Deluxe Room, 2 Queen Beds

1 bedroom, down duvets, desk, blackout curtains

Evolution, Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Fully accessible w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

2 Queen Fully accessible w/ bathtub

9.6 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Suite w/ Living room

1 King Suite w/ Living room

1 King Suite w/ Living room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite

1 King Boardroom suite

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Standard w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(104 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Deluxe w/ bathtub

1 King Deluxe w/ bathtub | Living area

1 King Deluxe w/ bathtub

9.0 out of 10
Wonderful
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queens Deluxe w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

2 Queens Deluxe w/ bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Fully accessible w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

King Fully accessible w/ bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Deluxe w/ walk in shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

8.8 out of 10
Excellent
(76 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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Fairfield Inn & Suites by Marriott Ottawa Airport

  • Pool
  • Hot tub
  • Breakfast included
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4.8 out of 5, Exceptional, (2251)
The price is NZ$221
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Fairfield Inn & Suites by Marriott Ottawa Airport

About the area

Ottawa

With a stay at Hilton Garden Inn Ottawa Airport in Ottawa (Gloucester), you'll be a 5-minute drive from Rideau Canal and 7 minutes from Carleton University. .This hotel is 7.8 mi (12.6 km) from Parliament Hill and 8 mi (12.9 km) from University of Ottawa.

What's nearby

  • Ernst & Young Centre - 10 min walk - 0.9 km
  • South Keys Shopping Centre - 3 min drive - 3.3 km
  • Rideau Canal - 6 min drive - 5.9 km
  • Carleton University - 8 min drive - 8.4 km
  • Rideau Carleton Raceway - 8 min drive - 9.1 km

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with a fitness center and a 24-hour front desk
Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 324 guestrooms featuring microwaves and LCD televisions. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Garden Grille & Bar serving guests of Hilton Garden Inn Ottawa Airport. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1166 out of 2030 reviews
Rating 8 - Good. 548 out of 2030 reviews
Rating 6 - Okay. 157 out of 2030 reviews
Rating 4 - Poor. 87 out of 2030 reviews
Rating 2 - Terrible. 72 out of 2030 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport and restaurant is great!
Stayed 1 night in May 2025

10/10 Excellent

Achamma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was overlooking the run way, I loved this. I was misled thinking that there was complimentary breakfast with the stay.
Stayed 2 nights in May 2025

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In town for a basketball tournament...

The rooms are large, have Keurig coffee machines. The showers fancy with a glass sliding door but very narrow. Free parking. Watched many planes come in for landing.
Stayed 2 nights in May 2025

4/10 Poor

Tiffany, Deep River

Stayed 1 night in May 2025

10/10 Excellent

DEREJE

Stayed 3 nights in Apr 2025

10/10 Excellent

Neena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have any issues, breakfast was pretty good too. I definitely recommend this hotel, very pleasant overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
It was good for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Laila

Stayed 1 night in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shopping ...
Stayed 1 night in Apr 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Close and had everything I wanted
Stayed 1 night in Apr 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Trish

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I had bed bugs
Stayed 1 night in Mar 2025

10/10 Excellent

zero

Stayed 2 nights in Mar 2025

10/10 Excellent

DIPAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room very clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recurring customer

I have to travel to Ottawa for business trips 2 to 3 times a year since the last few years and I've booked a few different places at 1st to try my options and Hilton Garden was by far my favorite stay so I have been booking there since then and will continue to do so. Really spacious rooms, comfy beds, clean place, the staff is always nice, you have access to a pool and spa to relax. I usually bring my own food and there is a nice little setup with a fridge, microwave and coffee maker - but there is a nice restaurant downstairs too which is really ideal. Will book again in the near future !
Stayed 3 nights in Apr 2025

10/10 Excellent

Julie

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dion

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottawa stay

Very clean
Stayed 3 nights in Apr 2025

6/10 Okay

Parvin

Disliked: Cleanliness
Stayed 1 night in Apr 2025