2/10 Terrible
Chelsea
20 Jun 2025
Disliked: Cleanliness, property conditions & facilities
I’ll start by saying the staff at check in was very nice. I arrived very late and the hotel was at full capacity, so despite my room smelling horribly (unbearably) bad like mildew masked over with cleaner, I had to sleep there. They offered to put a machine in there that would help zap the smell, but it would be very loud and would take at least an hour or so. It was very late so that didn’t seem realistic. When I woke up and got out of bed I noticed 4 centipedes in different areas of my room crawling on the floor. Checked out immediately! The refunded me for 1/2 of my total, which I don’t think was acceptable given the state of the room and the fact that I spent 7 hours there total. It was clearly not a room suitable for guests. Feels very shady that I was charged at all for such a horrible experience.



Chelsea
Stayed 2 nights in Jun 2025