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Holiday Inn Express Boston by IHG

2.5 star property

Photo gallery for Holiday Inn Express Boston by IHG

Property amenity
Free daily on-the-go breakfast
Lobby
1 bedroom, minibar, in-room safe, desk
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
69 Boston St, Boston, MA, 02125
  • Place, Boston Convention and Exhibition Center
    ‪4 min drive‬
  • Place, Boston Common
    ‪5 min drive‬
  • Place, Fenway Park
    ‪5 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.8 out of 10
Excellent
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

View from room

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Room)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Room)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Roll Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Roll Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(41 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

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Exterior
Home2 Suites by Hilton Boston South Bay
  • Breakfast included
  • Pet-friendly
  • Free WiFi
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4.4 out of 5, Excellent, 862 reviews
The price is NZ$239
includes taxes & fees
25 Nov - 26 Nov
Home2 Suites by Hilton Boston South Bay

About the area

Boston

In the heart of Boston, Holiday Inn Express Boston by IHG is within a 5-minute drive of Boston Convention and Exhibition Center and Boston Museum of Fine Arts. .This hotel is 2.7 mi (4.3 km) from Hynes Convention Center and 2.8 mi (4.5 km) from Copley Place.

What's nearby

  • Boston Convention and Exhibition Center - 4 min drive - 3.2 km
  • Copley Place - 4 min drive - 3.9 km
  • Boston Common - 5 min drive - 4.3 km
  • Fenway Park - 5 min drive - 5.4 km
  • TD Garden - 6 min drive - 6.0 km

Getting around

  • Andrew Station - 8 min walk
  • Boston JFK-UMass Station - 18 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪Panera Bread - ‬5 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Applebee's Grill + Bar - ‬8 min walk
  • ‪Small Victories - ‬8 min walk
  • ‪Esthetic Bean - ‬9 min walk

About this property

Holiday Inn Express Boston by IHG

Hotel with free breakfast, near Boston Convention and Exhibition Center
Holiday Inn Express Boston by IHG offers 174 air-conditioned accommodations with minibars and safes. 25-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 25-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride on the shuttle (surcharge), which operates within 4 miles.
A complimentary on-the-go breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Boston? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and 2 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 miles
  • Cruise terminal shuttle (surcharge)
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Holiday Inn Express Boston by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Corazon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

MADIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and economical
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Time

We thoroughly enjoyed our stay. Breakfast was great. Staff very friendly and helpful. Front desk Edwin was particularly helpful. I put in the wrong address for a door dash delivery and he went out of his way to remedy the situation. What a kind, genuine person! You're fortunate to have him!
Stayed 3 nights in Jul 2025

8/10 Good

hector jose, chula vista

Travelled with family, Business traveller
Liked: Staff & service
Good location for out of town driving Good parking spaces Window air conditioning bad Need major cleaning on room carpets
Stayed 2 nights in Jul 2025

2/10 Terrible

Cody

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged a fee days after stay for shuttle after never having been told it would cost money. No communication by staff about fees
Stayed 1 night in Jul 2025

10/10 Excellent

Cassidy

Stayed 1 night in Jul 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above average for cost

Staff was friendly and helpful, clean spacious rooms, small elevators, breakfast was lacking
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Andrews station. And a short walk to the beach!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest and most efficient staff! The hotel was quiet and close to everything.
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was what I expected. Clean, no frills. Pretty good breakfast and friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outlets next to the bed did not work
Stayed 1 night in Jul 2025

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in service was excellent The room was clean and the neighborhood was safe
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hoesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Business traveller
Stayed 1 night in Jul 2025

10/10 Excellent

Katy

Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient to downtown with Uber within 10 minutes. Good breakfast. Shopping for basics within walking distance, rustic area. At $250. Seems a little expensive. Lobby never asked for info on car, next day had a crazy sticker on my windshield stating, my car would be towed immediately. Very uncomfortable. Walked to a store bought stuff to remove it.$15. Manager later noticed me after being upset and apologized and said free parking for me. It’s $20 additional per night. Otherwise, not bad.
Stayed 2 nights in Jun 2025

2/10 Terrible

shaorong

Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Now bar. Had to go to Marriot to get a drink
Stayed 3 nights in Jul 2025

10/10 Excellent

Chad

Stayed 2 nights in Jul 2025

8/10 Good

Kit

Liked: Cleanliness, amenities, property conditions & facilities
Close to places to eat and a short walk to the T line for transportation
Stayed 2 nights in Jun 2025

10/10 Excellent

Thyra, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy to get 3 beds in a room for 1 parent and 2 grown kids, clean, comfortable and well set up for 3 people with lots of towels and a good shower. Right next to a major road so a bit noisy at night
Stayed 1 night in Jul 2025