Quality Inn & Suites Bensalem

2.5 star property

Photo gallery for Quality Inn & Suites Bensalem

Lobby
Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds
Free continental breakfast
Suite, 2 Queen Beds, Non Smoking
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
3671 Street Rd, Bensalem, PA, 19020
  • Parx Casino and Racetrack
    ‪16 min walk‬
  • Neshaminy Mall
    ‪2 min drive‬
  • Sesame Place
    ‪11 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪41 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Bensalem

Located in Bensalem, Quality Inn & Suites Bensalem is within a 15-minute drive of Sesame Place and Parx Casino and Racetrack. .This hotel is 1.2 mi (2 km) from Cafe at Rothman and 1.7 mi (2.7 km) from Partners Healthcare Centers.

What's nearby

  • Parx Casino and Racetrack - 16 min walk - 1.4 km
  • Neshaminy Mall - 2 min drive - 2.5 km
  • Philadelphia Mills - 6 min drive - 6.3 km
  • Neshaminy State Park - 10 min drive - 10.8 km
  • Sesame Place - 11 min drive - 13.7 km

Getting around

  • Trevose Station - 3 min drive
  • Philadelphia Intl. Airport (PHL) - 51 min drive

Restaurants

  • ‪Parx Casino and Racing - ‬4 min drive
  • ‪Wawa - ‬2 min walk
  • ‪Chickie's & Pete's - ‬3 min drive
  • ‪360 at Parx Casino - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Quality Inn & Suites Bensalem

Hotel with free breakfast, near Parx Casino and Racetrack
Quality Inn & Suites Bensalem offers 96 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Bensalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites Bensalem. A complimentary continental breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Bensalem
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem
Bensalem Quality Inn
Bensalem Quality Inn
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel
Quality Inn & Suites Bensalem Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem

Reviews

Quality Inn & Suites Bensalem Reviews

6.0

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 237 out of 1013 reviews
Rating 8 - Good. 177 out of 1013 reviews
Rating 6 - Okay. 172 out of 1013 reviews
Rating 4 - Poor. 157 out of 1013 reviews
Rating 2 - Terrible. 270 out of 1013 reviews

Reviews

4/10 Poor

Yadira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed!!!

I went with my family for a 3 day stay and The air conditioner at my room wasn’t working and one of the day the elevator was out of order.
Stayed 2 nights in May 2025

4/10 Poor

Conley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty floors. Breakfast bar head no coffee it was out of everything I had to ask for coffee and when they did finally bring it out it was like water there were no yogurts which they're supposed to have Bagels were tough almost got a Danish it had mold on it
Stayed 1 night in Jun 2025

4/10 Poor

Khalil

Stayed 1 night in Jun 2025

10/10 Excellent

Julio A

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

4/10 Poor

Faye

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze when we went to the room, the room was looking OK but the bathroom has a hole underneath the sink. The bed linens were dirty. The under carriage sheet was dirty with a lot of stains. We had to ask to change the linens, but they changed the room. The other room was worse, but we did not complain. I just went out and bought my own sheet set to put on the bed the bathroom was very nice. The shower was good. I didn’t eat anything there. I bought my own water my own food, but to be honest is the worst hotel I’ve ever stayed in in all my life. The location is great. I just think quality Inn and suite corporate office. They should take a look and do some renovation the hotel badly needs upgrading.
Stayed 3 nights in Jun 2025

2/10 Terrible

Bayan

Stayed 1 night in Jun 2025

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to express my extreme dissatisfaction with the Quality Inn and Suites Bensalem, PA. The condition of our room was totally unacceptable, but we arrived around 11:00 p.m. and we needed to leave by 8:00 a.m. and we really needed to sleep so we stayed. I gave a list of the problems in the room to the front desk when we checked out and the person didn't apologize or even really seem to care about everything that was wrong. The worst thing in the room was the mold found under the shower mat. There was a hair on the bed, crumbs on the floor, parts of the wall missing, the ice machine was broken and the whole place was in bad condition. For breakfast, the coffee was a very light brown and obviously watered down the waffle mix was also very thin so the waffles came out very cracked and airy. I would not stay here again.
Stayed 1 night in Jun 2025

4/10 Poor

Elisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as I entered the room, it smelled. I thought it was cigarette smoke; my daughter said it smelled of mildew. The sheets and shower curtains were stained/dingy. The floors were dirty with particles and dust bunnies. The bathroom sink had an odor that emanated from the drain, no working ventilator and cracked walls. Too expensive for the poor quality.
Stayed 2 nights in Jun 2025

4/10 Poor

Tom

Business traveller
Disliked: Cleanliness, property conditions & facilities

Never Again

Terrible dirty loud broken room, sink backed up with water on my last morning of the stay, breakfast was very limited and not worth the potential food poisoning.
Stayed 5 nights in Jun 2025

4/10 Poor

Sergey

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

craig

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Taso

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible Experience, it smelled like cigarettes and was dirty.
Stayed 1 night in May 2025

4/10 Poor

Lourdes

Stayed 2 nights in May 2025

4/10 Poor

Ricky

Travelled with family
Disliked: Cleanliness
Bed linen was dirty and I ask for fresh linen the next morning and it was as if they use the same linen back on the bed, empty conditioner, and shampoo bottles hanged up in the bathroom coffee machine didn’t have the right coffee, patch holder room, smelt funky. Definitely wouldn’t stay there again.
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Stayed 1 night in May 2025

8/10 Good

Denise

Stayed 1 night in May 2025

6/10 Okay

anthony

Stayed 1 night in May 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ended not staying after checking in, room had ants on the floors including pillows, and stains on bedding, overall dirty. Room was on second floor.
Stayed 1 night in May 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
said there was a bar and there wasn`t.
Stayed 6 nights in May 2025

10/10 Excellent

Calvin

Stayed 1 night in May 2025

8/10 Good

Mary

Place is run down
Stayed 1 night in May 2025

2/10 Terrible

Claude K.

Travelled with family
Disliked: Amenities
The entire place smells like smoke, some of the doors are broken, the washrooms are not cleaned with care and there were Cockroaches crawling everywhere.
Broken doors
Cockroaches crawling on walls
Stayed 3 nights in May 2025

6/10 Okay

Nicole

Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Bed was comfy
Stayed 3 nights in May 2025