The Queen Hotel Queen Village, Sonder by Marriott Bonvoy

3.5 star property

Photo gallery for The Queen Hotel Queen Village, Sonder by Marriott Bonvoy

Lounge
Individually decorated, individually furnished, free cots/infant beds
Lounge
Lounge
Individually decorated, individually furnished, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Outdoor space
  • Air conditioning
  • Free WiFi

Explore the area

View map
628 South 5th Street, Philadelphia, PA, 19147
  • Liberty Bell Center
    ‪14 min walk‬
  • Rittenhouse Square
    ‪3 min drive‬
  • Pennsylvania Convention Center
    ‪4 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Philadelphia

Located in Philadelphia (South Philadelphia), The Queen Hotel Queen Village, Sonder by Marriott Bonvoy is within a 15-minute walk of Independence Hall and Liberty Bell Center. .This hotel is 1.8 mi (2.8 km) from Pennsylvania Convention Center and 1.9 mi (3 km) from Rittenhouse Square.

What's nearby

  • Independence Hall - 12 min walk - 1.1 km
  • Liberty Bell Center - 14 min walk - 1.2 km
  • Rittenhouse Square - 3 min drive - 2.2 km
  • Reading Terminal Market - 3 min drive - 1.8 km
  • Pennsylvania Convention Center - 4 min drive - 2.5 km

Getting around

  • Philadelphia University City Station - 5 min drive
  • 5th St. Station - 13 min walk
  • Philadelphia Intl. Airport (PHL) - 22 min drive

Restaurants

  • ‪Tattooed Mom - ‬2 min walk
  • ‪Ishkabibble's II - ‬2 min walk
  • ‪South Street Souvlaki - ‬2 min walk
  • ‪Emmy Squared - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Queen Hotel Queen Village, Sonder by Marriott Bonvoy

Hotel with a rooftop terrace, near Rittenhouse Square
The Queen Hotel Queen Village, Sonder by Marriott Bonvoy offers 30 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided on request, and cribs/infant beds (complimentary) can be requested.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Guests will find features like a virtual front desk.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 911542

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Queen Hotel Queen Village, Sonder by Marriott Bonvoy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 322 out of 545 reviews
Rating 8 - Good. 114 out of 545 reviews
Rating 6 - Okay. 40 out of 545 reviews
Rating 4 - Poor. 25 out of 545 reviews
Rating 2 - Terrible. 44 out of 545 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Samantha

Travelled with partner
Disliked: Staff & service, amenities
There is no parking for this property and everything around it is 2 hour parking only. The remote doesn’t work for the tv and there is no front desk to even get simple batteries.
Stayed 1 night in Jun 2025

4/10 Poor

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Attempted Gouging at Check-In But otherwise Grwat

Check-in was horrible. The hotel requires payment of additional fees for a check-in time earlier than 4:00 PM. There are no staff onsite! It just felt like gouging. The hotel itself is clean, modern and located in a really fun neighborhood.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and super safe! Little balcony, pizza and bar on lobby floor and the roof! Walking distance of great coffee and food. Luggage storage was nice since I had some wait time. Central to alot of things, easy Curb (taxi) Ride. Shops all along the next block. Large walk in shower. Great bang for the buck!
Stayed 2 nights in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall
Stayed 1 night in Jun 2025

4/10 Poor

Kristie

Liked: Cleanliness
Disliked: Amenities
Front door didn’t lock during the entire stay. They only do bar soap not body wash which I don’t like. People were screaming on my floor at 11pm on a Thursday, but since you can only complain via chat it seemed pointless
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristie

Disliked: Cleanliness
This is an unstaffed property and the main entrance is not secure. Alerted property via their text and they said they fixed it yet I was still able to just pull it open. They referred to it an inconvenience but as a woman staying alone this is a security issue. Really disappointed and will not be staying at their properties again. Would advise women staying alone not to stay here .
Stayed 2 nights in Apr 2025

10/10 Excellent

RHYS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verification and receiving entry codes - seamless. Entry to property - easy. Location - excellent; close to EVERYTHING. Quiet, friendly neighbourhood - buzzing with high quality eateries, bars, coffee shops. Would definitely, definitely stay here again. Thank you!
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Stayed 1 night in May 2025

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
- There is no staff. No one to talk to about any issues. No front desk. - There are zero amenities. - You have a 7-digit code you have to type in every couple steps (front door, staircase, elevator, room) which is EXTREMELY tedious. - You can use the app as a key but this only worked occassionally. It would sometime flag other locks instead of the one you were holding your phone against. - Price is not great for these factors. It should be way cheaper. - Paid for early check-in and received approval but for different times.(the email said 3pm, the app said 2pm). We arrived and dropped off our bags, and went for a walk to explore. In the meantime the app reset to 4pm check-in and locked us out of our room. Since there was no one to talk to, we tried to chat on the app, which was unhelpful and they gave us a new code which also did not work. Ultimately, we were locked out of our room with our bags inside until 4pm when the code magically worked.
Stayed 2 nights in May 2025

10/10 Excellent

Layal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean, comfortable, well stocked with anything you need. It has a nice restaurant in the same building and the area is safe. Great concept no staff. I needed a new coffee machine in the room it was replaced in the same day. The only thing missing is stirring sticks for the coffee😊 I really enjoyed my stay in this hotel!
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the industrial feel. The in-room coffee maker didn't work as we hoped, the grounds spilled into our cups and all over the counter. So many excellent coffee shops nearby so we didn't go without. Walkable area with loads of independent shops worth your time.
Stayed 5 nights in May 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was nice one thing the battery to the tv remote need to be replaced
Stayed 1 night in May 2025

4/10 Poor

Salvatore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It took me over 2 hours to check in. My reservation was messed up.Really really bad experience!! Although the hotel was able to resolve my reservation issue. As far as cleanliness and other amenities that was good. I would like to say that maybe I would give a second chance but not sure if I want to do that horrible check in process again!!!!
Stayed 1 night in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place for dirty towels

Stay was fine but since there is no daily housekeeping or a place to put dirty towels during a lengthy stay this was a inconvenience
Stayed 4 nights in May 2025

8/10 Good

Blissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the Sonder I have stayed in multiple times when coming up to visit my friends. I love the location and accessibility! Clean, spacious rooms and bathrooms. Very reasonably priced when compared to hotels as well. Will continue to stay there when needing a place in Philly!
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Alyson

Stayed 1 night in May 2025

10/10 Excellent

Edouine

Liked: Cleanliness, staff & service, property conditions & facilities
I am very satisfied of everything but I think that the microwave could fit
Stayed 1 night in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025