DoubleTree by Hilton Phoenix North

4.0 star property

Photo gallery for DoubleTree by Hilton Phoenix North

Restaurant
Lobby lounge
Premium bedding, down duvets, in-room safe, desk
Restaurant
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Place, Castles N' Coasters
    ‪10 min walk‬
  • Place, Arizona State University-West Campus
    ‪6 min drive‬
  • Place, Grand Canyon University
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds

8.2 out of 10
Very good
(101 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.0 out of 10
Very good
(67 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

8.4 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Patio

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.2 out of 10
Very good
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Phoenix

With a stay at DoubleTree by Hilton Phoenix North in Phoenix (North Mountain), you'll be a 1-minute drive from Castles N' Coasters and 6 minutes from Arizona State University-West Campus. .This hotel is 4 mi (6.5 km) from Cave Creek Golf Course and 4.3 mi (7 km) from Sahuaro Ranch Park.

What's nearby

  • Metrocenter - 7 min walk - 0.6 km
  • Castles N' Coasters - 10 min walk - 0.9 km
  • Arizona State University-West Campus - 6 min drive - 5.7 km
  • Grand Canyon University - 7 min drive - 9.0 km
  • State Farm Stadium - 20 min drive - 18.8 km

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Lin’s Grand Buffet - ‬5 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪LongHorn Steakhouse - ‬4 min walk

About this property

DoubleTree by Hilton Phoenix North

Suburban hotel with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 284 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Phoenix? This hotel has 14004 square feet (1301 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 10 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
6 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

Reviews

DoubleTree by Hilton Phoenix North Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 517 out of 1130 reviews
Rating 8 - Good. 249 out of 1130 reviews
Rating 6 - Okay. 172 out of 1130 reviews
Rating 4 - Poor. 88 out of 1130 reviews
Rating 2 - Terrible. 104 out of 1130 reviews

Reviews

6/10 Okay

Julio

Liked: Staff & service
N/A
Stayed 1 night in Aug 2025

6/10 Okay

joshua

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Pool was closed ,room was a little outdated and slightly dirty with stained carpets .
Stayed 3 nights in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Family friendly. Around lots of options for dining and entertainment. Will stay again
Stayed 2 nights in Aug 2025

6/10 Okay

Adrian

Stayed 3 nights in Jul 2025

8/10 Good

Erin

Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Beds were extremely firm
Stayed 4 nights in Jul 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Silva

Stayed 4 nights in Jul 2025

10/10 Excellent

Brianda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great but sad that there was no advisory on Expedia about the pool being remodeled.
Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra

Travelled with family, Travelled with family and small children
Liked: Amenities
Love the whole thing had good sleep
Stayed 3 nights in Jul 2025

2/10 Terrible

Kimberly

Not as shown!

We did not stay and I want a refund. The only reason we picked this location was it was close to home and it had a pool. However after calling the hotel for an early check in and letting the assistant know that we were coming to swim, he did NOT tell me over the phone that the pool was broke.
Stayed 1 night in Jul 2025

10/10 Excellent

Lizet

Liked: Cleanliness, property conditions & facilities
Great stay! No complaints!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

GIANNA C

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Didn’t sleep well as the room would not cool down. Checking in and set ac for 67 degrees and didn’t cool left to a concert came back and it was still warm no matter what it said we needed a fan they hotel was sold out and I disnf sleep welll. They didn’t offer no discount for the inconvenience either
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I travel. Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Holly

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

NO POOL…

Very disappointed that the website shows several different pictures of your pool… only to find out your pool has been inoperable for over a year…it’s literally a pile of dirt. Our plans were to lay by the pool on our stay in Arizona 100 degree temperature…very disappointed
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in easy check out, clean, staff was amazing !
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Morgan Wallen concert. It was a great place and a short drive to State Farm Stadium.
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The location is great because there are many restaurants within walking distance. The hotel was a little older, the elevators were hot ( but it was the summer). But overall it was a good experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best travel experience I've ever had.

I travel a lot and I've never received such great customer service. We had a teething baby with us and were allowed to check in a couple hours early. This was an amazing help after our long travel. The room was clean and they even supplied us with a roll away bed. They called prior to entering the room due to me traveling with my service animal. I can't thank you all enough for your great service and smiling faces. Unfortunately I have memory issues and didn't remember the staffs name. But everyone I delt with was top notice polite
Stayed 1 night in Jul 2025

6/10 Okay

Clay

Travelled with family
Liked: Amenities
Cockroach in the bathroom… charges you for water but gives out free cookies.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just ok

Everything was fine but the check in. The lady in front was very rude and not helpful at all just expected us to know everything when we checked in. But everything else was perfect.
Stayed 2 nights in Jul 2025