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DoubleTree by Hilton Phoenix North

4.0 star property

Photo gallery for DoubleTree by Hilton Phoenix North

Bar (on property)
Lobby
Exterior
Lobby lounge
Premium bedding, down duvets, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Castles N' Coasters
    ‪11 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1000)
The price is NZ$176
for 1 room
includes taxes & fees
14 May - 15 May
Best Western North Phoenix Hotel

About the area

Phoenix

With a stay at DoubleTree by Hilton Phoenix North in Phoenix (North Mountain), you'll be a 1-minute drive from Castles N' Coasters and 6 minutes from Arizona State University-West Campus. .This hotel is 4 mi (6.5 km) from Cave Creek Golf Course and 4.3 mi (7 km) from Sahuaro Ranch Park.

What's nearby

  • Metrocenter - 8 min walk - 0.7 km
  • Castles N' Coasters - 11 min walk - 1.0 km
  • Arizona State University-West Campus - 6 min drive - 5.8 km
  • Grand Canyon University - 9 min drive - 9.7 km
  • State Farm Stadium - 19 min drive - 19.6 km

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬2 min walk
  • ‪Olive Garden - ‬4 min walk

About this property

DoubleTree by Hilton Phoenix North

Suburban hotel with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 284 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Phoenix? This hotel has 14004 square feet (1301 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 10 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
6 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 535 out of 1122 reviews
Rating 8 - Good. 252 out of 1122 reviews
Rating 6 - Okay. 152 out of 1122 reviews
Rating 4 - Poor. 84 out of 1122 reviews
Rating 2 - Terrible. 99 out of 1122 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's great!
Stayed 1 night in Jan 2025

8/10 Good

Irene

Stayed 2 nights in Jan 2025

8/10 Good

Clifford, Novi

Liked: Cleanliness, staff & service
Needs updates
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort

Okay stay.

The stay was fine. The staff were great overall. My one concern was the water - sulfur/rotten egg smell that I hadn’t smelled since growing up on an acreage with well water.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremiah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Phoenix and was a great area and very convenient for the grocery stores and restaurants will come back soon and love the cookies.
Stayed 4 nights in Jan 2025

4/10 Poor

Manny

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our family picked this hotel because it is pet friendly. But I guess others don’t understand the proper etiquette of picking up after your pets so there were droppings all over the grass. Watch your step! I guess the hotel isn’t at fault for that… Rooms are very small, the A/C wasn’t working so the room was super stuffy and muggy. We slept with the window open (it only opens slightly) in January because it was so stuffy and it was still hot. We called the front desk to report the A/C problem and they said they would have maintenance take a look. They either never did, or they went but didn’t fix it. There was literally no air coming out of the duct. The area was convenient, close to restaurants, a Walmart around the way, a Hooters and Metro Bar across the street so there was an obvious police presence at night. No complimentary breakfast but you can order at the restaurant downstairs. All in all, I would only stay again if I absolutely had to.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights. Everything was smooth and easy. Breakfast was good every morning!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mike

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very clean room and walking distance to several restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Tierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Awesome hotel. Very pretty inside. Great stay!!!
Stayed 2 nights in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jan 2025

4/10 Poor

Darrian

Disliked: Property conditions & facilities
I didnt like the water pressure
Stayed 1 night in Jan 2025

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice clean place to stay. Couple of down sides, the pool has been out of service for over a year and the area is starting to slide.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Review from a Type A person, who's also a germaphobe. I've previously stayed at this hotel 17 years prior. My recent trip was my first time back since. Lets start with the great things; staff, room (I am one of those people that HAVE to check for bed bugs, there were none), walls and ceiling a little outdated, but does not impact my review. The first night the heater in our room would not work, so it was cold, but after calling the front desk, they immediately sent maintenance and it was taken care of in no time. The pool was being renovated during our stay, but given it was during January, I have no complaints. Staff was superb, very accommodating, and friendly. Now the not so good. The surrounding location was not as nice as I remember it, but then again with the homeless population increasing in Phx, it was disheartening. There are many homeless people around the area. But there is a security onsite checking the parking area of the hotel, but I am not sure what their working hours are. Our vehicle and belongings were fine. If i had to, I would stay at this hotel again, given its cleanliness and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy

Stayed 3 nights in Jan 2025

10/10 Excellent

Bhawani

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities
Perfect area and nice hotel. Very quiet and restful
Stayed 1 night in Jan 2025

10/10 Excellent

Gary K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, parking was a little tight for those arriving late.
Stayed 2 nights in Jan 2025

4/10 Poor

Tara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room rate was attractive, the hotel has very thin walls. First night was a noisy family who made no attempt to get their child to talk with inside voices. The second night was a very noisy couple role playing session that ended in loud coitus. The air conditioning unit fan sounded like a plane engine with a broken part. The surrounding area had a lot of homeless people who would smoke - so no opening windows and they would get into altercations in the middle of the night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobbi

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loose outlets for charging

Check-in was friendly and quick. The only negative was that both outlets between the beds were loose and none of our blocks would stay in to charge. With three people needing to charge computers and phones, this made it challenging to get them all to 100% before we left this morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Janita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there were several restaurants near by and a Wal-Mart a few blocks away
Stayed 2 nights in Jan 2025

8/10 Good

chanya

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Reg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lot of homeless people and the area was a little sketchy evidenced by the amount of security in place
Stayed 1 night in Jan 2025