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DoubleTree by Hilton Phoenix North

4.0 star property

Photo gallery for DoubleTree by Hilton Phoenix North

Bar (on property)
Exterior
Courtyard
Lobby lounge
Premium bedding, down duvets, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Castles N' Coasters
    ‪10 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Phoenix -North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1002)
The price is NZ$173
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Hyatt Place Phoenix -North

About the area

Phoenix

With a stay at DoubleTree by Hilton Phoenix North in Phoenix (North Mountain), you'll be a 1-minute drive from Castles N' Coasters and 6 minutes from Arizona State University-West Campus. .This hotel is 4 mi (6.5 km) from Cave Creek Golf Course and 4.3 mi (7 km) from Sahuaro Ranch Park.

What's nearby

  • Metrocenter - 7 min walk - 0.6 km
  • Castles N' Coasters - 10 min walk - 0.9 km
  • Arizona State University-West Campus - 6 min drive - 5.7 km
  • Grand Canyon University - 7 min drive - 9.0 km
  • State Farm Stadium - 20 min drive - 18.8 km

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬2 min walk
  • ‪Olive Garden - ‬4 min walk

About this property

DoubleTree by Hilton Phoenix North

Suburban hotel with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 284 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 10 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
6 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 509 out of 1090 reviews
Rating 8 - Good. 238 out of 1090 reviews
Rating 6 - Okay. 160 out of 1090 reviews
Rating 4 - Poor. 83 out of 1090 reviews
Rating 2 - Terrible. 100 out of 1090 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Disliked: Cleanliness, staff & service
There was a gross spot in the middle of the rug in our room. The bathroom was tiny and inconvenient to use. The spot was cleaned, at our request, the next day, but that night a dog in the room next to ours barked for 2 hours in the middle of the night, keeping us awake. The staff claimed there was nothing they could do. We did not stay the final night of our reservation.
Stayed 3 nights in Mar 2025

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was the best value in the area and conveniently located. Unfortunately the area a few streets away was a little sketchy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 1 night in Mar 2025

8/10 Good

Marissa

Liked: Cleanliness, staff & service
Remote in room was not working, thermostat in room wasn't adjusting to our request. Very clean, quiet, good breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quick stay

Just a quick one day stay. Staff at check in was great and room was clean. Wish my room had a microwave but overall great visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Erondina

Stayed 2 nights in Feb 2025

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have very many options for dining or entertainment outside of hotel.
Stayed 2 nights in Mar 2025

4/10 Poor

Anandakumar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rooms need an upgrade for sure! Bathroom had a pocket door that was very difficult to close. Bed was hard and uncomfortable. Pillows were terrible (completely flat, no support). The tv faced away from the bed and did not turn enough to watch tv from bed. Had to move entire cabinet (which was very heavy). The hotel is also in an area that has a lot of homeless. We paid $250/night and def was not worth that. Staff was nice though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

False advertising, no pool, no warning.

Reason we traveled/booked this hotel was for pool & hot tub amenities, only to find upon check the pool/hot tub area had been closed for almost a year. This is not presented on the hotel description page. False advertising!!
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ehean, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kenneth, Burleson

Stayed 2 nights in Feb 2025

10/10 Excellent

clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Waleed, Niles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty hotel
Stayed 2 nights in Feb 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Gage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My air conditioner didn't work I had to have maintenance come fix it. When I took a shower the water was leaking out of the shower and was all over the floor when I got out.
Stayed 3 nights in Feb 2025

4/10 Poor

Roxanne

Travelled with partner
Disliked: Amenities, property conditions & facilities
Website shows an outdoor pool, come to find out it has not been open for over a year. This was the main reason I booked this hotel. Overpriced for what I got.
Stayed 3 nights in Feb 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless people wouldn’t take no for an answer.
Stayed 2 nights in Feb 2025

4/10 Poor

Maritza

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Shavonne

Disliked: Amenities
The front desk people were excellent. The lobby was clean and beautiful. However the room was outdated and smelled
Stayed 1 night in Feb 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service
This hotel could use a few upgrades. The shower head in our room was coming out of the wall and the shower head sprayed water all over the place without an option to make adjustments.
Stayed 1 night in Feb 2025

2/10 Terrible

Anne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all as advertised. Really dirty. Sketchy part of town.
Stayed 3 nights in Feb 2025