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Downtown Phoenix Hotel

2.5 star property

Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Vending machine
Laundry
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Arizona State University - Downtown Phoenix
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby
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About the area

Phoenix

With a stay at Downtown Phoenix Hotel, you'll be centrally located in Phoenix, steps from The Van Buren and within a 5-minute walk of Arizona Financial Theatre. .This golf hotel is 0.4 mi (0.7 km) from Arizona State University - Downtown Phoenix and 0.7 mi (1.1 km) from Phoenix Symphony Hall.

What's nearby

  • The Van Buren - 2 min walk - 0.2 km
  • Arizona Financial Theatre - 5 min walk - 0.5 km
  • Arizona State University - Downtown Phoenix - 7 min walk - 0.6 km
  • Phoenix Convention Center - 12 min walk - 1.0 km
  • Mortgage Matchup Center - 12 min walk - 1.0 km

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Cornish Pasty Co - ‬8 min walk
  • ‪Crescent Ballroom - ‬3 min walk

About this property

Downtown Phoenix Hotel

Hotel with free parking, steps from The Van Buren
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 1005 reviews
Rating 8 - Good. 329 out of 1005 reviews
Rating 6 - Okay. 157 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Leonardo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t even check in. Arrived to the hotel and just kept driving. Crack Ho Motel!
Stayed 1 night in Nov 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed at the misleading photos on line. I tried to cancel and was sent in circles for an hour.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice
Stayed 2 nights in Nov 2025

4/10 Poor

Bethann

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible. The deadbolt lock was broke. Shower door didn’t close, leaked all over. Just feels like no care is given to the upkeep of the motel. Parking was VERY limited. Had to street park, in a very sketchy part of the city. I cannot recommend this motel.
Stayed 1 night in Nov 2025

8/10 Good

Dione, Tucson

Liked: Staff & service
Stayed 1 night in Nov 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness
Clean room, comfortable bed, quick and easy check-in.
Stayed 1 night in Nov 2025

8/10 Good

Elida

Stayed 2 nights in Oct 2025

10/10 Excellent

Brad

Stayed 3 nights in Sep 2025

8/10 Good

manuel

Stayed 1 night in Oct 2025

8/10 Good

Will

Stayed 1 night in Oct 2025

8/10 Good

Serenity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No real complaints but our door did have an issue closing without some force. We were only there one night so no real impact for the short stay but it may have caused issues if we were staying longer. Other than that it was clean and nice.
Stayed 1 night in Oct 2025

8/10 Good

Mohamed, Fairview Park

Toilets needs to be cleaned a little more and the sink had some stains. Otherwise really good room service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Nov 2025

6/10 Okay

Alyssa

Travelled with partner
Disliked: Amenities
Room was in good condition and fairly clean, could use some basic amenities in the rooms such as toothpaste etc.
Stayed 3 nights in Oct 2025

6/10 Okay

Ryan

Disliked: Cleanliness
It couldn’t be more convenient for shows at the Van Buren, but you’re otherwise getting exactly what you pay for. The room smelled like mildew, and the toilet was stained and filthy.
Stayed 1 night in Nov 2025

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities
Rooms were better than expected for that part of town
Stayed 1 night in Oct 2025

2/10 Terrible

Natalie

I rarely leave negative reviews, but my experience at this property was far below expectations. The main issue was the condition of the bathroom and toilet, they were poorly maintained and made it difficult to feel comfortable during the stay. The overall quality did not match what you’d expect from a hotel. For the price we paid, the standard of maintenance and comfort was disappointing. With some upgrades and better upkeep, this place could improve significantly, but as it stands, I would not recommend it.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities
Clean room good staff and it was nice to have a microphone and fridge
Stayed 1 night in Oct 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service
Spacious room. Clean. Def more interesting than usual decor -- urban industrial, but kinda fun. Thankful I had ear plugs as some nearby traffic was a bit loud, but for the price, this place was great. Would stay again.
Stayed 2 nights in Oct 2025

6/10 Okay

Randall

Liked: Cleanliness, staff & service, amenities
My only real issue is that I felt the room was misrepresented. I expected a much better room for the price I paid. It was very convenient for what I needed so I suppose that’s what I paid for. Next time in Phoenix I’ll definitely do more research.
Stayed 1 night in Oct 2025

6/10 Okay

Joanna

Travelled with family
Disliked: Amenities
This was definitely not a hotel, but a motel. When I originally booked the room I was quoted one rate, upon check-in I was charged different rates for each day (Thurs & Fri); no where was it mentioned that Fri's rate would be different. Room was clean-"ish". Could have supplied a box of tissues and extra toilet paper, had to ask for that. Wish I knew about the construction around the motel...not a very quiet stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Allen

Stayed 1 night in Oct 2025

6/10 Okay

Raed

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
It’s a motel not hotel. The towels and sheets had stains. The door to the shower wouldn’t work, had to lift up to close.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025