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Downtown Phoenix Hotel

2.5 star property

Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Laundry
Lobby
Exterior
Vending machine

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Phoenix

With a stay at Downtown Phoenix Hotel, you'll be centrally located in Phoenix, steps from The Van Buren and within a 5-minute walk of Arizona Financial Theatre. .This golf hotel is 0.4 mi (0.7 km) from Arizona State University - Downtown Phoenix and 0.7 mi (1.1 km) from Phoenix Symphony Hall.

What's nearby

  • The Van Buren - 2 min walk - 0.2 km
  • Arizona Financial Theatre - 5 min walk - 0.5 km
  • Arizona State University - Downtown Phoenix - 8 min walk - 0.8 km
  • Phoenix Convention Center - 12 min walk - 1.0 km
  • Mortgage Matchup Center - 12 min walk - 1.0 km

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Cornish Pasty Co - ‬8 min walk
  • ‪Crescent Ballroom - ‬3 min walk

About this property

Downtown Phoenix Hotel

Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1018 reviews
Rating 8 - Good. 280 out of 1018 reviews
Rating 6 - Okay. 152 out of 1018 reviews
Rating 4 - Poor. 72 out of 1018 reviews
Rating 2 - Terrible. 88 out of 1018 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Aminh

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was awful. The neighborhood is very sketchy looking. The outside looks like a motel. When checking in the receptionist said our room number out loud while others were checking in. The room seemed unclean and unfinished. We left hours after checking in because of the state of the room. Mold in the bathroom, generally unclean room with a lot of dust in the corners. Overall would not recommend
Stayed 1 night in Feb 2026

4/10 Poor

Rodney

Travelled with family
It did not look like that at the hotel.
Stayed 4 nights in Jan 2026

8/10 Good

Elfreda

Stayed 1 night in Jan 2026

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities
Room was very spotless and staff was wonderful.
Stayed 1 night in Jan 2026

6/10 Okay

Karli

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Yes
Stayed 1 night in Jan 2026

4/10 Poor

Russell

Business traveller
Disliked: Property conditions & facilities
The hotel/motel is in a rough part of town. Room was likely renovated in the last 5 years but there were holes in the drywall. Bring ear plugs if you want to sleep, sirens and the club across the street will keep you up. There is a goodwill next door if you want to shop.....
Stayed 2 nights in Jan 2026

4/10 Poor

Andrea

Disliked: Amenities, property conditions & facilities
I don't understand how this hotel has such a high rating on Expedia. It is dilapidated and in desperate need of upgrades. The room was so uncomfortable and uninviting. The AC unit looked so dirty and old I didn't even want to turn it on. The bar across the street blasts music until 2am on weekends. Do not recommend unless you're in a pinch like I was.
Stayed 1 night in Jan 2026

6/10 Okay

Ali

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nothing fancy but clean and friendly for a fair price. Lots of things in walking distance.
Stayed 2 nights in Jan 2026

6/10 Okay

Dave, Worthington

Stayed 2 nights in Jan 2026

8/10 Good

jennifer, Kingman

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded and clean on the inside but a very small room, outside is not as nice but it’s downtown so expected unless you pay for a 4 star hotel. There was construction across the street so it was a little difficult to get into the parking lot. Decent prices in a convenient area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
This was a great value. Our 9 pm flight was cancelled and we were rebooked for the following morning. We just needed a place to sleep near the airport. The gentleman at the desk was very pleasant. The basic room had what we needed. It was clean and quiet and the bed was comfortable.
Stayed 1 night in Jan 2026

2/10 Terrible

German

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and full of roaches
Stayed 1 night in Jan 2026

10/10 Excellent

Valentin

Stayed 3 nights in Jan 2026

10/10 Excellent

Derdrick

Stayed 3 nights in Jan 2026

6/10 Okay

Darrin

Business traveller
Disliked: Amenities
Room was ok. Bathrooms were certainly not the best, but survivable. Location is rough. I hear a lot of chaos outside of my room each night and had a healthy concern. I wouldn't stay here with little kids due to the surroundings. A good amount of recreational drug users around the way. No judgement if your into that...just not what I'm trying to deal with.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie, ROSELLE

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

The room was Great Very clean and the staff was kind. Thank you 🙏♥️
Stayed 1 night in Jan 2026

2/10 Terrible

nicholas

Disliked: Cleanliness, staff & service, amenities
Room was disgusting. Bathroom door was broken counters sticky and pillows were discolored. Told the office staff that im not staying in that room. Was told im sorry i cant offer a refund . And we werent sent on our way.
Stayed 1 night in Jan 2026

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

marissa

Stayed 1 night in Jan 2026

10/10 Excellent

charlyna kwi

Stayed 1 night in Jan 2026

6/10 Okay

James

Liked: Cleanliness
I stayed at the Downtown Phoenix Hotel. Jan 18-22. I would agree with other reviews, book a double bed if you can. The Single Queen is very small, not much room at all. If traveling solo like me, it's doable. It was clean on arrival, but had to remind front desk about housekeeping as they missed me a few times. Sandi ? The front desk person was very pleasant and helpful. Also the area has a homeless population, and seems sketchy, but I had no problems, just be aware and cautious like anywhere. Maybe budget a bit higher and try elsewhere if possible.
Stayed 4 nights in Jan 2026