Hampton Inn & Suites Phoenix/Gilbert

2.5 star property

Photo gallery for Hampton Inn & Suites Phoenix/Gilbert

Lobby
Free daily buffet breakfast
Lobby
Exterior
Suite, 1 King Bed, Non Smoking | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included

Explore the area

View map
3265 S Market St, Gilbert, AZ, 85297
  • Place, SanTan Village Marketplace
    ‪14 min walk‬
  • Place, Mercy Gilbert Medical Center
    ‪15 min walk‬
  • Place, Gilbert Arizona Temple
    ‪2 min drive‬
  • Airport, Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪10 min drive‬

Room options

Executive Studio Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Business Room

9.6 out of 10
Exceptional
(55 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Signature Studio Suite

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Queen Sofa Bed

Two queen beds non smoking

9.4 out of 10
Exceptional
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gilbert

Located in Gilbert (Santan Village), Hampton Inn & Suites Phoenix/Gilbert is within a 5-minute drive of SanTan Village Marketplace and Mercy Gilbert Medical Center. .This hotel is 1.4 mi (2.3 km) from Gilbert Arizona Temple and 5.1 mi (8.2 km) from Riparian Preserve at Water Ranch.

What's nearby

  • Touch of Tranquility - 12 min walk - 1.0 km
  • SanTan Village Marketplace - 14 min walk - 1.2 km
  • Mercy Gilbert Medical Center - 15 min walk - 1.3 km
  • Gilbert Arizona Temple - 2 min drive - 1.9 km
  • SanTan Village - 2 min drive - 2.3 km

Getting around

  • Phoenix - Mesa Gateway Airport (AZA) - 15 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Dutch Bros Coffee - ‬17 min walk
  • ‪Circle K - ‬10 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Big Island Hawaiian BBQ - ‬13 min walk

About this property

Hampton Inn & Suites Phoenix/Gilbert

Hotel with 4 hot tubs, near SanTan Village Marketplace
Hampton Inn & Suites Phoenix/Gilbert offers 96 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Dip into one of the 4 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Gilbert? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:00 AM to 8:00 PM on request
  • Free area shuttle up to 3 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 hot tubs
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix/Gilbert
Hampton Inn Phoenix/Gilbert Gilbert
Hampton Inn Phoenix/Gilbert Hotel
Hampton Inn Phoenix/Gilbert Hotel Gilbert
Hampton Hotel Gilbert
Hampton Inn Suites Phoenix/Gilbert
Hampton PhoenixGilbert Gilber

Hampton Inn & Suites Phoenix/Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 705 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was clean and room was quiet. Bed was comfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Jake

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great breakfast, great, service, but an OK room.

The breakfast was the best part of the hotel. Incredible breakfast and breakfast area. Staff was really nice and the free crib was a big help. However the room was not that great. Ceiling had a recent repair/patch job from water damage, was pretty desturbing. Room in general was not that clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Julia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the staff their very friendly and the housekeeping very hospitality the rooms clean and the service was very efficient
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Roy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service and made me
Stayed 3 nights in Oct 2025

8/10 Good

Britni

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

4/10 Poor

Florentino

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Rooms facing highway subject to loud traffic noise. Not recommended for light sleepers.
Stayed 1 night in Oct 2025

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They put us in a handicap room. The bed was literally on the floor. The Hampton we were in the 4 nights before had upgraded us to a suite so this one was a little disappointing.
Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not cancel a accidental reservation to this location. Wanted to go to another Hampton but would not cancelm despite emergency
Stayed 2 nights in Oct 2025

10/10 Excellent

Terri

Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but clean and comfortable. Road noise from the highway was noticeable.
Stayed 1 night in Oct 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nic and professional Ray makes great coffee. Printed directions for me. Room and food area were very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate, clean and well organized, friendly staff, comfortable beds. It had everything we needed and a great A/C unit to boot! We will be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Hongyun

Stayed 6 nights in Aug 2025

10/10 Excellent

Erin

Stayed 1 night in Oct 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were pet friendly!
Stayed 2 nights in Sep 2025

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms, I was informed by the very nasty day manager, are for one night stays only. No where to put clothes, he said put them on the couch, no room had a dresser or shelves. He told me to hang up our underwear. No toiletries. Very very uncomfortable bed. Dark room. No water, unless you’re a Hilton member, which we are. No place to sit outdoors to wait for an uber, unless you cross the road and sit behind their shuttle car. When I suggested that the lone bench would be of better use, near the hotel, I was told I was rude. I said after years in customer service, myself, I’d say to a suggestion, Good idea, I’ll mention it to the staff. We were there for a week visiting our new grandson. When I told him the bed was sunken and our backs were in pain, he said, he’d take care of it. Never did. I’ll never stay at a Hilton again, except of course, in Aruba.
Stayed 7 nights in Sep 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and great breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this hotel went above and beyond to make you feel welcome. The rooms were huge, super clean and had comfy beds. They had probably the best breakfast I have ever had at a hotel. We will stay here again if we are in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome airport shuttle. Great Breakfast. New rooms. Nice tvs
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025