Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
Golf
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
3 restaurants, breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • Grand Canyon University
    ‪15 min drive‬
  • Kierland Commons
    ‪20 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Falls Location)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Ambassador)

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Allergy Friendly

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Allergy Friendly

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 52.0 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Poolside

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Falls Location)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Bathtub

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Poolside

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Grand Suite, 2 Bedrooms

  • 214 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Signature Suite, 1 King Bed

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Phoenix

A stay at Hilton Phoenix Tapatio Cliffs Resort places you in the heart of Phoenix, within a 15-minute drive of Musical Instrument Museum and Grand Canyon University. .This family-friendly resort is 9.3 mi (15 km) from Phoenix Art Museum and 10.1 mi (16.2 km) from Children's Museum of Phoenix.

What's nearby

  • Lookout Mountain Golf Club - 3 min walk - 0.3 km
  • Castles N' Coasters - 9 min drive - 9.1 km
  • Grand Canyon University - 15 min drive - 14.3 km
  • Musical Instrument Museum - 17 min drive - 21.0 km
  • Kierland Commons - 20 min drive - 19.6 km

Getting around

  • 19th Avenue/ Dunlap Station - 11 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Scramble - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Suburban resort with 3 restaurants and 7 outdoor pools
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 584 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools or 7 hot tubs. Additional features at this Mediterranean resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite at Different Pointe of View, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. To-go breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Phoenix? This resort has 16000 square feet (1486 square meters) of space consisting of a conference center and 36 meeting rooms. Free valet parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 36 meeting rooms
  • Computer station
  • Conference centre (16,000 square foot of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 993 out of 1876 reviews
Rating 8 - Good. 412 out of 1876 reviews
Rating 6 - Okay. 231 out of 1876 reviews
Rating 4 - Poor. 133 out of 1876 reviews
Rating 2 - Terrible. 107 out of 1876 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cecelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jourdain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed close to the pools, and then security made sure kids stayed out of the adult only pool which was great!
Stayed 5 nights in Mar 2025

6/10 Okay

Erik

Business traveller
Liked: Cleanliness, staff & service
Great place to bring family and kids. Not so great for business travel. Feels like you’re staying next to Disneyland with large groups of youth sports teams and people eating take out food in common areas. Not what I expected. Place is very dated, aesthetically unpleasant.
Stayed 3 nights in Mar 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It started with allowing people to hang out in the patio areas till midnight, but people are trying to sleep. Then we were woken up at 8 AM by pounding and banging in the mechanical room next to our room. Then when we try to shower, the water would not go down the tub. nothing better than trying to shower in yours and the guest before you dirty water. Provided an ADA shower chair upon request, but the chair was so filthy. It made the water even more dirty that you were sitting in and it felt like it was gonna break my eight-year-old mother was scared to death. She was going to fall and hurt herself sitting on that chair. The bed squeaked every time you moved, flooring in the property in general was quite dirty. They did not have ADA rooms with two queens, which is unusual because typically people with ADA have a companion with them. The ADA parking was extremely limited and with the height variances it was very difficult to get wheelchairs up and down. I paid $500 a night for this room and I would not recommend it for one dollar sure wish I could’ve called the staff to let them know however, the phone did not work. It just rang busy for any button that I pushed. We ate at the casual dining and it was so cold we couldn’t wait to finish our meal. The ADA entrance was locked so we had to walk all the way around and ask for assistance to get in as there are two levels of steps going into the restaurant and it was raining. All around it was a horrible stay with very little sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the pool variety!
Stayed 4 nights in Feb 2025

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our room; enjoyed the staff ( especially Bryan and Kedijia at Point in Thyme restaurant)!! Both of them went out of their way to accommodate us!! Thank you!! We will come back to this beautiful, friendly resort!
Stayed 4 nights in Mar 2025

10/10 Excellent

ANGELICA

Stayed 2 nights in Mar 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service
Geeat
Stayed 7 nights in Feb 2025

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the EV charging that they had. They have four charging stations of which three are strictly for Teslas. The fourth was always used and I was finally lucky enough to get that lone spot on my last night. If you have an adapter to be able to use a Tesla charger then bring it. Otherwise, it was a great place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 4 nights in Mar 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Jerry

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice property overall and great staff. Food and service at main restaurant is less than average Had a two bed which seems designed for just one king as the bed classes to door blocked the bedroom entrance
Stayed 3 nights in Mar 2025

10/10 Excellent

Lamar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great
Stayed 3 nights in Mar 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots to do!

Great stay for our 10 year anniversary. Brendan tried to upgrade our stay but we were in a rush to make our dinner reservation. Thank you Brendan! Pools and restaurants had a good vibe with friendly staff. We loved the waterfalls at the main pool area. Very relaxing. We didn't have a chance to use the tennis courts or the adjacent trails. Next time for sure!
Stayed 2 nights in Mar 2025

6/10 Okay

Jason Boyd

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property buildings are pretty on the outside. Lobby is nice and inviting. Rooms are dated. Hotel restaurant where breakfast is served is super dated and dirty. The carpet was disgustingly in the restaurant. The breakfast was not good at all. The food was obviously cooked the day or two before and heated up. For $20 per person I would expect something fresh. The waffles were literally too hard to bite into. They were like hard cookies. The restaurant host was very friendly. The pools were nice but dirty. The pool chairs had sticky gross spilled food on almost all of them. A power washer to the deck and chairs was sure needed. The servers at the pool were very friendly. The bartender at the pool was very crappy everyday. There were pickle ball courts but no staff to be found to get equipment. The staff in the lobby were all friendly. The rooms were somewhat clean but the staff only restocked about half of everything each day.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute Gem! Can’t wait to come back!

This was a fantastic resort and experience. Everyone was kind and accommodating. The resort itself is a little older but don’t let that deter you! It is well kept and charming. A ton of character and very comfortable. The rooms were spacious, modern, and clean and the amenities were plentiful and well maintained. I can’t wait to come back with my family. A must stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience. Two Pools were unavailable due to maintenance but other than that pleased.
Stayed 4 nights in Mar 2025

10/10 Excellent

shane

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the property! Great view at the restaurant at the top of mountain but they definitely aren't fans of walk-ins. Make sure if you want to go there you schedule a reservation otherwise you don't get treated well and it's overpriced
Stayed 4 nights in Mar 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Had a minor issue with our room and were moved to another room same day. New room as excellent. Property is a little older but everything was in great shape and was perfect for our family. Highly recommend and will stay here again!!
Stayed 4 nights in Mar 2025

8/10 Good

Matthew

Property was great. Only complaint is that we were also charged a $40 fee per day that was never disclosed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pools and the landscaping.
Stayed 3 nights in Mar 2025