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SureStay Plus Hotel by Best Western Tempe University

3.0 star property

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Lobby
Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Arizona State University
    ‪3 min drive‬
  • Desert Botanical Garden
    ‪3 min drive‬
  • Phoenix Zoo
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$126
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includes taxes & fees
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About the area

Tempe

Located in Tempe, SureStay Plus Hotel by Best Western Tempe University is in the entertainment district, within a 5-minute drive of Arizona State University and Desert Botanical Garden. .This family-friendly hotel is 2 mi (3.2 km) from Phoenix Zoo and 3.2 mi (5.1 km) from Scottsdale Stadium.

What's nearby

  • Tempe Town Lake - 17 min walk - 1.5 km
  • Arizona State University - 3 min drive - 1.9 km
  • Tempe Beach Park - 3 min drive - 3.4 km
  • Desert Botanical Garden - 3 min drive - 2.7 km
  • Phoenix Zoo - 4 min drive - 4.2 km

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Marquee Theatre - ‬3 min drive
  • ‪Crumbl Cookies - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 individually furnished guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of SureStay Plus Hotel by Best Western Tempe University.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.6
Rating 10 - Excellent. 347 out of 1101 reviews
Rating 8 - Good. 195 out of 1101 reviews
Rating 6 - Okay. 195 out of 1101 reviews
Rating 4 - Poor. 166 out of 1101 reviews
Rating 2 - Terrible. 198 out of 1101 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They Cancelled our reservation 30 minutes before check in before they "should have never rented the room "
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Mar 2025

4/10 Poor

Kaylee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The photos online are staged. The units were not kept up by any means. The cheapskate things were what stuck out. First unit had zero electricity. Second unit we got the floor was coming up, holes in the walls, the door handle to the bathroom continuously fell off locking us in the bathroom (thankfully it wasn’t a solo trip) the toilet was new with the old yellow toilet seat, curtains falling down off the rods, hair on the bedroom floor that wasn’t ours, also food crumbs on the bedroom floor that also was not ours. I asked for a broom and dust pan 3x never got one. Asked for an additional towel set as there was 2 of us we only had one, we weren’t given towels or our trash even picked up till the day before we departed. When I asked the front desk to have someone come get towels and trash she asked if i wanted to get the premium package for housekeeping. Absolutely not! A basic service would’ve sufficed. The neighbors all smoke inside their units or right out front your window where it gets sucked in through the vents. Everyday we returned and the room smelt like a bar. Never will return would rather have been compensated for some of this. Ridiculous
Stayed 4 nights in Mar 2025

2/10 Terrible

Kent

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The renovations were terribly done. The room was dirty. I refused to sit on the couch it was so filthy. The smell of marijuana was overwhelming at times.
Stayed 10 nights in Feb 2025

2/10 Terrible

Santiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Kenneth

Stayed 4 nights in Feb 2025

4/10 Poor

Charles

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

ARIELLE, palm springs

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, I reserved the room for 4 people and found only 1 towel in the bathroom that looked like it's been used. kitchen counter. I ended up canceling and went to the hampton next door for the night
Stayed 1 night in Feb 2025

4/10 Poor

william, Greenville

Travelled with family
Room had window shutters,did not stop bright light outside window from illuminating the room. Only 1 set of towels left in room. Bathroom counter falling apart. Ceiling over tub with large crack and broken area. Ceiling over window in room unpainted with multiple holes, I assume from curtain rods. There was a small amount of scraps left on floor. Front desk staff did nothing to help with this. Room door slmost took slamming to get in finally locked. And construction on site still going on after 6 pm
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No towels

Only one bath towel. We were it would be 2 hours before towels would be available. After 2 hours still not ready. We went to bed. Next morning still no towels. Desk and housecleaning gave us attitude about a simple request for towels. Yes it was a busy weekend but the attitude was not needed
Stayed 2 nights in Feb 2025

10/10 Excellent

robby, LUBBOCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves it
Stayed 2 nights in Mar 2025

8/10 Good

Angelica

Travelled with partner
Room was spacious, bed was comfy, food options close by.
Stayed 2 nights in Dec 2024

2/10 Terrible

Caylor

Disliked: Staff & service, property conditions & facilities
Bugs on pillows. Crunch floor. No refund.
Stayed 2 nights in Feb 2025

4/10 Poor

Juan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The wifi constantly dropped and would only work near main building. Condition of hotel was not great. Staff was friendly
Stayed 5 nights in Feb 2025

4/10 Poor

Alyssa

Disliked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Eric

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Rajeev

Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Underwhelmed for the price

We only had one set of towels when we arrived. Coffee maker in our room did not work. Each new day we had to have our keys reactivated so we could get into the lobby for breakfast. No sitting chair in the room. One afternoon we tried to sit by the pool but left after a short time due to the noise of the power washer. When we returned to our room the floor in front of the door was wet from the power washer. The tub faucet dripped the whole time. It apparently has been dripping for a long time as the tub has rust at the drain.
Stayed 3 nights in Feb 2025

4/10 Poor

Jonathan

Stayed 2 nights in Feb 2025

4/10 Poor

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rhea

Disliked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Maria

Stayed 2 nights in Feb 2025

4/10 Poor

Joel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The quality of the room and property upkeep were mediocre. We had to wait a few minutes for someone to arrive at the front desk (granted we did arrive at 11:30 PM). Our room had one towel. Surprised it had a 3-star rating.
Stayed 1 night in Feb 2025

2/10 Terrible

Jacklynn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Yikes

This was the most disgusting room I've ever stayed in and not at all how it was pictured. The room was filthy in every sense... walls with dirt & marking all over, couch was covered in stains, there were 3 empty 40oz beer bottles in one of the cabinets, shower was gross, some of the wiring for the tv just was a hole punctured through the wall eith tape holding it in place... just eww.
Stayed 1 night in Feb 2025