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Country Cascades Waterpark Resort

3.5 star property

Photo gallery for Country Cascades Waterpark Resort

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Property video
Club Room
Club Room | View from room
Family Penthouse | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

View map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪6 min walk‬
  • LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

8.8 out of 10
Excellent
(77 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room

Signature Room

9.4 out of 10
Exceptional
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area

Family Penthouse

8.6 out of 10
Excellent
(35 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite)

8.8 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(158 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

1 bedroom, pillow-top beds, in-room safe, desk

Family Studio Suite

8.2 out of 10
Very good
(24 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room

Club Room

9.2 out of 10
Wonderful
(51 reviews)
  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

9.0 out of 10
Wonderful
(82 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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Exterior

The Resort at Governor's Crossing

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.4 out of 5, Excellent, 1,661 reviews
The price is NZ$418
includes taxes & fees
22 Sept - 23 Sept
The Resort at Governor's Crossing

About the area

Pigeon Forge

Located in Pigeon Forge (Downtown Pigeon Forge), Country Cascades Waterpark Resort is a 5-minute walk from The Comedy Barn Theater and 9 minutes by foot from Island at Pigeon Forge. .This family-friendly hotel is 1.5 mi (2.5 km) from LeConte Center at Pigeon Forge and 1.7 mi (2.8 km) from Titanic Museum.

What's nearby

  • The Comedy Barn Theater - 3 min walk - 0.3 km
  • Island at Pigeon Forge - 6 min walk - 0.6 km
  • LeConte Center at Pigeon Forge - 10 min walk - 0.9 km
  • Titanic Museum - 3 min drive - 3.1 km
  • Hatfield and McCoy Dinner Show - 3 min drive - 3.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬8 min walk
  • ‪Paula Deen's Family Kitchen - ‬8 min walk
  • ‪Margaritaville - ‬8 min walk
  • ‪Mellow Mushroom - ‬11 min walk
  • ‪Downtown Flavortown - ‬19 min walk

About this property

Country Cascades Waterpark Resort

Family-friendly hotel with 2 restaurants and free water park access
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 314 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at Nonnaroni's, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 14 to October 18
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1496 out of 2271 reviews
Rating 8 - Good. 421 out of 2271 reviews
Rating 6 - Okay. 199 out of 2271 reviews
Rating 4 - Poor. 89 out of 2271 reviews
Rating 2 - Terrible. 66 out of 2271 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neve have s single complaint.
Stayed 1 night in Jun 2025

6/10 Okay

Jonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff! Nice hotel, just wish our room had a balcony. Suitable more for families with kids then couples.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lexi

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always tons of fun for kids. Great deals on food and drinks. Just found out they have a rewards program too. Pizza awesome, coffee great, breakfast pretty good too. Never feel like leaving. Super comfy beds. Treasure hunt for kids in room was cool. Only complaint this time was the shower in our room was a little weak on the pressure.
Stayed 1 night in Jun 2025

10/10 Excellent

Phyllis

Stayed 3 nights in Jun 2025

10/10 Excellent

Kassander

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They kept the kids busy The entire family enjoyed the water activities The stay and staff was very friendly just great atmosphere Just the last night one of the worker was not very nice to my kids they was being ignored when it was time to share the mats she said I can’t control who they give the mats to (the other kids) so my kids just enjoyed the hot tub
Stayed 3 nights in Jun 2025

10/10 Excellent

Kortney

Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

The professional service
Stayed 1 night in Jun 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities are unbelievable. You really don’t even have to leave the property. If you do decide to leave the location is right in the heart of town, just far enough off the main strip to be quiet but still close to everything.
Stayed 2 nights in Jun 2025

8/10 Good

Kenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid paradise.
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water parks were great. Easy parking! Plenty of snack options around the resort! We are already talking about going back!
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for family. My kiddos loved the water slides and the pools and how late they stay open.beautiful room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cody

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and very family friendly
Stayed 7 nights in Jun 2025

10/10 Excellent

Cody sheets

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd time staying and we always have a blast!! The rooms are wonderful. Clean, comfortable beds, nice deck. The staff are wonderful. We LOVE the dance parties at night for the kids and all the fun things they do with them like crafts and pool parties and music. The pool areas are kept super clean and the slides were a huge hit with the kids. The new indoor water park is wonderful! Biggest spa tub I’ve seen I think. lol The price is great for everything you get. Granny cluckets Breakfast is delicious! The only inconvenience we had was having to walk all the way back through the lobby to go our room that’s at the other building from the pool. Wish there was a door leading out straight to that building if something was forgotten or to get drinks and snacks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We usually have a difficult time finding places that have access to water activities for my daughter’s wheelchair, NOT here. They welcomed her wheelchair and all. The staff was kind courtesy. I have never had such a wonderful experience at a hotel before! Will be back again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin, Philadelphia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Location, bed, activities, service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elbert

Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Stayed 4 nights in May 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jun 2025

10/10 Excellent

Tamila

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great get-a-way for the kids and me. Nice location right off the main strip of everything. They stayed in the water most of the time, but we did check the arcade out and it was nice! The popcorn was great. We had an overall great experience.
Stayed 2 nights in Jun 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini Great Wolf Lodge

This is basically a miniature Great Wolf Lodge. The price is very reasonable for everything they have to offer. There is an indoor water park, an outdoor pool and a splash area for the kids. Since this is a great place for kids, there are a lot of them. It is easy to hear them running around in the hallway. There is even an arcade on the 2nd floor. There were a could of things I didn't like. There is no microwave in the room. You have to leave your room and go the hallway where the microwave is located next to the vending machines. However, the only working vending machine was on the 4th floor. The beds were also not very comfortable. They were fine, but the pillows were very uncomfortable. This hotel uses the same cheap pillows as every other hotel. Given this, I would still stay here again. They have activities for the kids almost every hour and the mini water park is fun too. There are two water slides outside and two large ones on the inside, as well as kiddie slides. Oh, and the receptionists take FOREVER to check people in, but I think that's because those people had a million questions.
Stayed 5 nights in Jun 2025