It’s nice to see this historic building find new life as a hotel. While it definitely lacks state-of-the-art features that most modern hotels are able to offer, it manages to make up for it with a certain quirky charm.
Proximity to the City Center is just a 5 minute cab ride, but the hotel itself is not in a particularly interesting or upscale part of town. Our biggest disappointment with our stay was the general tone of indifference exhibited by the staff. I wouldn’t say they were unfriendly, just that there seemed to be no interest in ensuring guests were made to feel welcome.
I have no idea whether it’s just a Pittsburgh thing, kind of like how Bostonians have a reputation for being A’ holes. Either way, poor customer service is a complete deal breaker for us. So unfortunately, we will most likely not be staying here again.