Swissôtel Al Murooj Dubai

5.0 star property

Photo gallery for Swissôtel Al Murooj Dubai

Experience the vibrant atmosphere of this urban hotel complex, featuring a central courtyard with a swimming pool and lush landscaping.
Property video
3 restaurants, breakfast, lunch, dinner served; international cuisine
Experience the unique blend of curves and angles in this high-rise hotel's distinctive design, set amidst lush green surroundings and modern cityscape.
Experience the grandeur of our lobby, featuring a stunning chandelier, patterned floor, and ornate fountain.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Spa

Explore the area

Map
Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546
  • Dubai Mall
    ‪4 min walk‬
  • Dubai Aquarium & Underwater Zoo
    ‪6 min walk‬
  • Burj Khalifa
    ‪10 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • City view
  • Sleeps 6
  • 1 Double Bed

Apartment, 3 Bedrooms

8.4 out of 10
Very good
(6 reviews)
  • 200 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Penthouse, Multiple Beds

  • Sleeps 8
  • 3 Double Beds

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Apartment, 3 Bedrooms

  • 200 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 145 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Apartment, 3 Bedrooms (Duplex)

  • City view
  • Sleeps 8
  • 3 Double Beds

Apartment, 2 Bedrooms

  • 145 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

2 Bedroom Apartments - New Year Gala Dinner

  • 145 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Classic Twin Room, 2 Single Beds

7.6 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

2 Bedroom Apartments - Ramadan Iftar Offer

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Swiss, Premium Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Twin Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Dubai

With a stay at Swissôtel Al Murooj Dubai, you'll be centrally located in Dubai, a 9-minute walk from Dubai Mall and 11 minutes by foot from Burj Khalifa. .This family-friendly hotel is 5 mi (8.1 km) from BurJuman Mall and 5.4 mi (8.7 km) from Dubai Creek.

What's nearby

  • Dubai Mall - 4 min walk - 0.4 km
  • Dubai Aquarium & Underwater Zoo - 6 min walk - 0.6 km
  • Burj Khalifa - 10 min walk - 0.9 km
  • Dubai Fountain - 13 min walk - 1.2 km
  • Dubai World Trade Centre - 3 min drive - 2.6 km

Getting around

  • Financial Centre Station - 15 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Lounge At Address Boulevard - Address Boulevard - ‬4 min walk
  • ‪Origin 33 - ‬8 min walk
  • ‪The Library At Address Boulevard - ‬4 min walk
  • ‪ستاربكس - ‬10 min walk
  • ‪TGI Fridays - ‬10 min walk

About this property

Swissôtel Al Murooj Dubai

Luxury hotel with 3 restaurants and a full-service spa
Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. A pillow menu is available. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.
Make yourself at home in one of the 392 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Makan, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Free valet parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.
Anees - Onsite restaurant. Open daily.
Double Decker - This pub specializes in British cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anees
  • Double Decker
  • Makan
  • Mawal Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300 per accommodation, per stay
  • New Year's Day (January 1) Gala Dinner per adult: AED 1130
  • New Year's Day (January 1) Gala Dinner per child: AED 656 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Optional extras

  • Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Roda Al Murooj Hotel Dubai
Roda Al Murooj Hotel
Roda Al Murooj Dubai
Al Murooj Rotana Dubai
Al Murooj Rotana
Roda Al Murooj
Swissôtel Al Murooj
Swissotel Al Murooj Dubai
Swissôtel Al Murooj Dubai Hotel
Swissôtel Al Murooj Dubai Dubai
Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nisha

Liked: Cleanliness, property conditions & facilities
Brilliant staff and beautiful place
Stayed 5 nights in May 2025

10/10 Excellent

lovepreet

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and affordable place to stay if u want to exlore dubai downtown.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
If you want to walk to Dubai Mall it will take you 15mins just to cross the road, the traffic is mental.
Stayed 4 nights in May 2025

6/10 Okay

Razwan

Business traveller
Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Balveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Service and Hospitality – A Truly Memorable Stay! I recently stayed at Swissôtel Al Murooj Dubai, and I can honestly say it was one of the best hotel experiences I’ve had in Dubai. From start to finish, the service was absolutely top-notch. The reception team were incredible—so friendly, professional, and helpful. They made the check-in process quick and easy, and were always available to assist with anything I needed throughout my stay. It really set the tone for what turned out to be a fantastic visit. I also want to give a big shoutout to the pool attendants, who were consistently attentive and courteous. Whether it was bringing fresh towels, helping find a great spot by the pool, or simply offering a warm smile, their service was flawless. And of course, I can’t forget the room cleaning staff. Every day I returned to a beautifully cleaned and organized room. The attention to detail was impressive, and it truly added to the comfort and luxury of the stay. This hotel exceeded all expectations—not just because of its excellent location and amenities, but because of the amazing staff who genuinely care about the guest experience. I highly recommend Swissôtel Al Murooj to anyone visiting Dubai. I’ll definitely be returning!
Stayed 3 nights in Apr 2025

10/10 Excellent

marioye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing that stood out about this hotel if nothing else was the customer service I cannot rate this hotel any higher than I’ve rated them if I’m able to rate them 100 I would. From check-in to check out, the entire staff went above and beyond to help make our trip memorable. Rupa at the front desk was helpful in giving us tips on where to go and what to do. the 2 managers at the front desk, I don’t remember either names, but they were also beyond helpful. I know the hotel is going through some renovations and I look forward to return soon . Thank you all for making this a wonderful vacation.
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Eldiiar

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, room, staff, everything! They had a breakfast buffet each morning, and although it was good, it was a little chaotic. Perhaps a better way to direct a line around it, especially for the omelette station would help with people cutting or shoving themselves in front of others would help. Otherwise we loved and enjoyed everything else!
Stayed 3 nights in Apr 2025

2/10 Terrible

husnain

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 4 nights there they were doing construction on the upper floor from morning 7am to until idk when because I would leave my room at 11am. I wouldn’t sleep all night or the morning because they have club and people raving there car so loud. Also the room service was bad. Complained 3-4 time all they had to offer was free ride to airport.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Stay

My stay was amazing! My room was gorgeous and clean. I loved the fish tank in the hotel lobby too! The staff was amazing! Ahmed, the hotel manager, made sure everything was perfect! Michael made sure there was a shuttle waiting for us at the airport. The drivers were all professional and nice. The hotel was in walking distance to everything! The surrounding area was safe and the hotel staff made sure we had sure we had proper directions to sites and car arrangements for sites that were far away. Make sure you attend seafood night at the hotel. The food was incredible! Also, the Coco lounge on site was incredible too. Claire, the hostess was so nice. The food was great too. The aesthetics were perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Boye Gustavsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

4/10 Poor

Vidhi

Travelled with family
Liked: Staff & service
We booked a room with 2 beds but they said they messed up booking and gave us a room with single bed. There was construction somewhere around hotel that started at 8am daily and it got very loud and we couldn’t sleep . We requested to move to a higher floor but once again got the same reply that no room is available.
Stayed 6 nights in Apr 2025

10/10 Excellent

Humaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff who offered to take our luggage to the rooms.. Thrre was daily cleaning of rooms and breakfast buffet was very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexander, Brooklyn

Liked: Staff & service, property conditions & facilities
great rooms great service
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Kulbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

zaiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Dubai Mall

A variety of sights and shops within easy walking distance. Not much in 'cafe', but the Mall is nearby for meals. Pity the Metro is not more convenient. Took taxi to and from airport.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paraschiv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here
Stayed 7 nights in Mar 2025

10/10 Excellent

Amy, Hickman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous at this lovely hotel. Enjoyed every minute. Staff were so helpful
Stayed 5 nights in Mar 2025

10/10 Excellent

jeries george

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Hasan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying at Al murooj every year and never had an issue. Unfortunately this time it was a horrendous experience. I usually stay at the hotel but this time wanted to try the apartments since I wanted a bigger space. But when I went in it was the most old and disgusting thing I’ve ever seen. So told the Manager if there is a way she can move us to the hotel and that we are loyal customers. Unfortunately she wasn’t helpful at all. I think she should’ve worked something out with us bc this was always our go to hotel in Dubai and now we’ll never stay there ever again after this experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wery good experience! Location of this hotel was perfect.
Stayed 2 nights in Mar 2025

8/10 Good

tomas, Coto de Caza

Stayed 2 nights in Mar 2025