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Swissôtel Al Murooj Dubai

5.0 star property

Photo gallery for Swissôtel Al Murooj Dubai

Exterior
Property video
Exterior
Penthouse, Multiple Beds | Living room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546
  • Place, Dubai Mall
    ‪4 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪6 min walk‬
  • Place, Burj Khalifa
    ‪10 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Classic Twin Room, 2 Single Beds

7.6 out of 10
Good
(16 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room King - High Floor

Minibar, in-room safe, individually furnished, desk

Premium Room King - High Floor

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Twin Room, 2 Single Beds

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room, 2 Single Beds

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

TV

Apartment, 2 Bedrooms

  • City view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, individually furnished, desk

Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • City view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Penthouse, Multiple Beds

Penthouse, Multiple Beds

Penthouse, Multiple Beds

  • Sleeps 8
  • 3 Double Beds

View all photos for Apartment, 3 Bedrooms (Duplex)

Minibar, in-room safe, individually furnished, desk

Apartment, 3 Bedrooms (Duplex)

  • City view
  • Sleeps 8
  • 3 Double Beds

View all photos for Swiss Signature Suite, Jacuzzi, Terrace

Swiss Signature Suite, Jacuzzi, Terrace

Swiss Signature Suite, Jacuzzi, Terrace

  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, individually furnished, desk

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Executive Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Swiss Signature Room King with Jacuzzi and Terrace

Swiss Signature Room King with Jacuzzi and Terrace

Swiss Signature Room King with Jacuzzi and Terrace

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room Twin - High Floor

Minibar, in-room safe, individually furnished, desk

Premium Room Twin - High Floor

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Suite, 1 King Bed

Classic Suite, 1 King Bed

Classic Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Royal Suite, 1 Double Bed

  • Sleeps 6
  • 1 Double Bed

Executive Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed

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Dusit Thani Dubai
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  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$166
includes taxes & fees
29 Mar - 30 Mar
Dusit Thani Dubai

About the area

Dubai

With a stay at Swissôtel Al Murooj Dubai, you'll be centrally located in Dubai, a short 9-minute walk from Dubai Mall and 11 minutes by foot from Burj Khalifa. .This family-friendly hotel is 5 mi (8.1 km) from BurJuman Mall and 5.4 mi (8.7 km) from Dubai Creek.

What's nearby

  • Dubai Mall - 4 min walk - 0.4 km
  • Dubai Aquarium & Underwater Zoo - 6 min walk - 0.6 km
  • Emaar Square - 7 min walk - 0.7 km
  • Burj Khalifa - 10 min walk - 0.9 km
  • Dubai Fountain - 13 min walk - 1.2 km

Getting around

  • Financial Centre Station - 15 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Address Boulevard Lobby Lounge - ‬8 min walk
  • ‪Zenon - ‬9 min walk
  • ‪Coco Grill & Lounge - ‬3 min walk
  • ‪The Library At Address Boulevard - ‬5 min walk
  • ‪Rowley’s - ‬5 min walk

About this property

Swissôtel Al Murooj Dubai

Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. A pillow menu is available. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.
Make yourself at home in one of the 392 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Makan, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Free valet parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.
Anees - Onsite restaurant. Open daily.
Double Decker - This pub specializes in British cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anees
  • Double Decker
  • Makan
  • Mawal Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300 per accommodation, per stay
  • New Year's Day (January 1) Gala Dinner per adult: AED 1130
  • New Year's Day (January 1) Gala Dinner per child: AED 656 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Optional extras

  • Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Roda Al Murooj Hotel Dubai
Roda Al Murooj Hotel
Roda Al Murooj Dubai
Al Murooj Rotana Dubai
Al Murooj Rotana
Roda Al Murooj
Swissôtel Al Murooj
Swissotel Al Murooj Dubai
Swissôtel Al Murooj Dubai Hotel
Swissôtel Al Murooj Dubai Dubai
Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 518 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Real helpful and courteous staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

NI KETUT, ISTANBUL

Stayed 15 nights in Dec 2025

10/10 Excellent

Rickesh

Stayed 2 nights in Nov 2025

10/10 Excellent

Zvi

Liked: Cleanliness, amenities, property conditions & facilities
100/+++
Stayed 4 nights in Dec 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities
The room was spotless and so spacious. The dining options were excellent and the pool area was well maintained and a pleasure to enjoy. All the staff were outstanding in their politeness and friendliness, The location was great and the Dubai Mall only a short walk away. We will definitely stay here again,
Stayed 2 nights in Dec 2025

6/10 Okay

Jacinta Joy

Liked: Cleanliness, amenities
Disliked: Staff & service
The room with a king bed that I booked wasn't available and I was given a room with twin beds instead. Check in staff not very knowledgeable and I had to remind her of the benefits that came with my booking. Other than that, the hotel was nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were friendly, and the location was fantastic!
Stayed 5 nights in Nov 2025

4/10 Poor

Rashad

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This did not feel like a swissotel at all. Poor management is clear as soon as you walk in. The building appears to not have been renovated in at least 30 years, old carpet, stains on walls, cracks in the tile in the bathrooms. Every time i've stayed in a swissotel previously, as soon as you get to the lobby all staff greet you and are ready to assist. This swissotel you'd be lucky if anyone in the lobby made eye contact with you. The cleaners had the best customer service; every time i saw them they were very pleasant and would greet us with a smile. This swissotel management needs to be flown out to Qatar to see how a swissotel should be run. Buyer beware: the pictures you see on this listing must have been from when they first opened this place decades ago, it looks NOTHING like the pictures you see here. I would've loved to respectfully give some constructive feedback at checkout but (surprise surprise) not a single person asked us how our stay was.
Stayed 5 nights in Nov 2025

8/10 Good

DANIEL

Si
Stayed 4 nights in Nov 2025

4/10 Poor

kashyap

Stayed 1 night in Nov 2025

6/10 Okay

Tariq

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room even though was renovated there are no drawers to put clothes. Elevators were really bad as 2 under maintenance
Stayed 3 nights in Nov 2025

10/10 Excellent

MICHAEL, SAN MATEO

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Clean and spacious rooms, services were fast and efficient. Very centrally located, less than 10 minutes on foot to Dubai Mall. I’d happily stay here again.
Stayed 6 nights in Nov 2025

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Hazem

Liked: Cleanliness, amenities, property conditions & facilities
V.good every thing
Stayed 4 nights in Nov 2025

6/10 Okay

HISHAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is unfriendly, specially the hosts at the restaurant did t expect that.only staff was caring about gusts are the chefs Ibrahim, Sony and Kam Raiy Mahmoud at the lobby was very helpful.
Stayed 4 nights in Nov 2025

2/10 Terrible

Silva

Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a whole renovation. The tiles were broken and so dirty that it’s stuck like grime. Very old, dirty and creepy. The windows were so old you can hear the cars and wind blowing. The curtains were so dusty. Terrible experience
Stayed 9 nights in Oct 2025

8/10 Good

Vaidehi

Stayed 5 nights in Nov 2025

4/10 Poor

Fabrice

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Appartement qui a besoin d'une grosse rénovation, mobilier usé, salle de bain pas digne d'un 5 étoiles (à peine 2 étoiles). Piscine ayant aussi besoin d'une rénovation. Les coussins des transats sont sales, voir très sales! Les serviettes sont tellement usées qu'on peut voir à travers.
Stayed 6 nights in Oct 2025

2/10 Terrible

Nargis

Disliked: Cleanliness, staff & service, property conditions & facilities
Dates: 23–25 Oct 2025 Party: 3 adults + 1 child (2 y.o.) Purpose: family gift for our mother and brother Total paid: AED 2,591.49 (2 nights) We chose this property specifically as a 5-star hotel opposite Dubai Mall. At the booked hotel address, my family were told “you are not staying here” and redirected to a different building we never selected. Despite an advance request for early check-in (travelling with a toddler), staff spoke rudely and charged USD 50 at 11:00 just to enter. The assigned unit was not 5-star: broken shower, dirty/smelly bathroom, stained linens, damaged sockets; and access to main facilities was refused, although facilities were a key reason for booking. This experience spoiled a carefully planned family gift and caused distress to an elderly parent and a small child. We have photo/video evidence and have requested a full refund, the USD 50 refund, and compensation through the official channels (Expedia and Dubai Consumer Rights). Tip for management: please ensure guests are accommodated at the booked hotel address, train staff on empathetic early check-in handling (especially with children), and verify cleanliness and facility access before assigning rooms.
Stayed 2 nights in Oct 2025

8/10 Good

Abraham Seno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to return to the hotel, after 3 years, because of its location and its price/value ratio.
Stayed 3 nights in Oct 2025

4/10 Poor

eti

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Sanjogita, WEST PALM BCH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very helpful. Located was great. Pool was very nice and the buffet meals were very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rahila

Business traveller
Liked: Cleanliness, staff & service, amenities
I had a great time through out my stay. Staff were super helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

Yosef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location. Great value for money

It's my 4th stay in this hotel. The rooms are being renovated and improved from 1 stay to another. This time, I also got upgraded with no extra charge for an amazing suit. The only problems were that the water in the shower wasn't hot enough. Also, the water stream in the taps were very weak. Other than that, the service, the air conditioner, the bed, the space, the cleaning and anything else was amazing. Thanks for a great stay
Stayed 2 nights in Sep 2025