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The Casablanca Hotel

Property class: 3.5

Photo gallery for The Casablanca Hotel

Staircase
Reception
Restaurant
Point of interest
Land view from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Place, Gateway Niagara Information Centre
    ‪19 min walk‬
  • Place, Forty Creek Distillery
    ‪1 min drive‬
  • Place, Peach King Centre
    ‪2 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

8.4 out of 10
Very good
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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4.2 out of 5, Very good, 1,001 reviews
The price is NZ$190
includes taxes & fees
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About the area

Grimsby

When you stay at The Casablanca Hotel in Grimsby, you'll be on a lake, within a 5-minute drive of Lake Ontario and Peach King Centre. .This hotel is 2.4 mi (3.9 km) from Fifty Point Marina and 8.3 mi (13.4 km) from Confederation Park.

What's nearby

  • Biggar Lagoon Wetlands - 13 min walk - 1.1 km
  • Oakes Road Dog Run - 16 min walk - 1.4 km
  • Gateway Niagara Information Centre - 19 min walk - 1.7 km
  • Forty Creek Distillery - 1 min drive - 2.2 km
  • Peach King Centre - 2 min drive - 3.6 km

Getting around

  • Grimsby Station - 5 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 58 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬18 min walk
  • ‪Turtle Jack's Winona - ‬5 min drive
  • ‪Wendy's - ‬17 min walk
  • ‪Kelseys Original Roadhouse - ‬5 min drive

About this property

The Casablanca Hotel

The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 78 guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Grimsby? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Changing table
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 23 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Vicki

Disliked: Cleanliness, amenities, property conditions & facilities
Bargain basement sheets, rust in the bathroom shower, kids greasy handprints on the windows, chemical smell in the corridor, no complimentary breakfast, no restaurant, lousy TV choices, door fitting off centre, safe broken, and more. All this for 134.00 a night is robbery.
Stayed 4 nights in Jan 2026

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was friendly. Room was outsated but comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Jay Jay

Stayed 1 night in Jan 2026

10/10 Excellent

Jodie

Stayed 2 nights in Jan 2026

6/10 Okay

George

Stayed 2 nights in Jan 2026

2/10 Terrible

JASKARAN SINGH

Stayed 1 night in Jan 2026

4/10 Poor

Brenda

Travelled with partner
Disliked: Cleanliness
Couldn’t adjust the heat. Room was hot. Room was very dated and furniture old and chipped.
Stayed 1 night in Dec 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Whitney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Great spot for a family on a budget. The pool kept the kids entertained every day. The king suite with attached living space and pullout couch meant that as parents, we got to have some privacy but still be able to hear if anything was up. Nothing extravagant, but that's ok! This is our second year staying at The Casablanca, and we would gladly go again.
Stayed 3 nights in Dec 2025

6/10 Okay

Jaroslaw

Business traveller, Travelled with partner
Room was ok, but very hot in the room
Stayed 4 nights in Dec 2025

10/10 Excellent

Karl

Stayed 5 nights in Nov 2025

10/10 Excellent

Karl

Liked: Cleanliness, property conditions & facilities
The front desk staff is awesome
Stayed 2 nights in Nov 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel used to be really nice and it's restaurant very good. While the staff was pleasant and the room clean, it's obvious things have changed. TV streaming was impossible the Internet is so bad.
Stayed 3 nights in Nov 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Nov 2025

6/10 Okay

Rick

Liked: Cleanliness, staff & service
No room temperature control. Very hot and when we complained were advised to turn on the fan in the bathroom.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.
Stayed 4 nights in Nov 2025

6/10 Okay

Gabriella

Liked: Property conditions & facilities
Disliked: Cleanliness
Staff was courteous and room was large. Place is a bit dated. The bathroom needs attention. Black ring around where the water comes out of the showerhead. The head is silver. This is probably mould. Water damage in ceiling over toilet. Fan is filthy as is the light switch.
Stayed 1 night in Nov 2025

8/10 Good

Arian

Stayed 1 night in Nov 2025

6/10 Okay

George

Stayed 2 nights in Nov 2025

8/10 Good

Trina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
clean room good bed
Stayed 2 nights in Nov 2025

2/10 Terrible

Linda

Disliked: Cleanliness, amenities
Room so hot!!!! Fan didn’t help. Not very clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.
Stayed 3 nights in Nov 2025

4/10 Poor

Kevin

Liked: Cleanliness, staff & service
Disliked: Room comfort
No restaurant or bar. No place to get food. Not even a name on the hotel. The room had very few amenities, ie, 2 Styrofoam cups and one tiny shampoo. But the worst was that the room was boiling with no way to cool it off. Terrible nights sleep.
Stayed 1 night in Nov 2025

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The room was very warm, and we could not control the temperature. It's a bit dated but overall clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, property conditions & facilities
The room was extremely hot and had a gross sour milk smelling odar in the hallways on the 6th floor. The room was also extremely stuffy with horrible air quality we had to go outside multiple times to feel better.
Stayed 1 night in Nov 2025