Compare Hotels with Parking in Pueblo

I was greeted by the most discriminating, inhospitable, female receptionist at this hotel. I had already paid to stay there for one night. When it came to deposit I offered cash or a different bank card both options, each having plenty more than the required $100. She refused each method because it wasn't under the same card I paid the reservation with. I was depending on this hotel to be safe place for the night and she yelled at me to stop crying and get out. They literally robbed me. Looking at all these other 1 star reviews within the last 2 months.... it sounds like the same older, heavy set, long greying hair woman. She purposely doesn't wear her name tag or answer the phone with her name and claims there is no manager present. Pretty sure she is the manager and lies about it so she can continue robbing their guests. P.S. I have been requesting a refund for this room I never checked into. They refuse. This is straight robbery. Look at all their google reviews too.

We have stayed at this property several times and last time we were disappointed. The elevator wasn't working and the place seemed rundown and dirty. However, this visit was excellent. Things have really been spruced up and the staff, especially Patrick, was friendly and helpful. We will definitely stay there again.

Place felt sketchy. No electricity all night.

Friendly and helpful staff clean rooms we’ll definitely return

Everything about the establishment was superb, a A#1!!! I did leave something in the dresser under the TV, in the top drawer, in the right back corner. It was a tube of testosterone cream. If there was a way to get that back, it would be appreciated!!! This was in room 105. Thank you for a great e week!!!😎 Michael S Beasley

Room was very clean and the breakfast was delicious…very helpful staff. The room was very well insulated and quiet even though there was a busy street nearby.