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Sol Puerto De La Cruz Tenerife

4.0 star property

Photo gallery for Sol Puerto De La Cruz Tenerife

Black sand, sun-loungers, beach umbrellas, 2 beach bars
Exterior
Outdoor pool, pool umbrellas, pool loungers
Desk, blackout curtains, free WiFi, bed sheets
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View map
Avenida Jose del Campo Llanera, 2, Puerto de la Cruz, Tenerife, 38400
  • Place, Garden Beach
    ‪2 min walk‬
  • Place, Plaza del Charco
    ‪9 min walk‬
  • Place, Loro Park
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪62 min drive‬

Room options

View all photos for Sol Room

Desk, blackout curtains, free WiFi, bed sheets

Sol Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Room (Sol Room for 3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Room (Sol Room for 3 adults)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Room (Sol Room 2 adults 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Room (Sol Room 2 adults 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Room (Sol Front Sea View (2 adults 1 child))

Desk, blackout curtains, free WiFi, bed sheets

Room (Sol Front Sea View (2 adults 1 child))

  • Ocean view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Room (Sol Front Sea View (3 adults))

Desk, blackout curtains, free WiFi, bed sheets

Room (Sol Front Sea View (3 adults))

  • Ocean view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Superior Room (Front Sea View)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room (Front Sea View)

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Room, Sea View (Sol Room Front Sea View)

Desk, blackout curtains, free WiFi, bed sheets

Room, Sea View (Sol Room Front Sea View)

7.2 out of 10
Good
(9 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Puerto de la Cruz

With a stay at Sol Puerto De La Cruz Tenerife, you'll be centrally located in Puerto de la Cruz, steps from San Felipe Castle and within a 5-minute walk of Garden Beach. .This beach hotel is 0.2 mi (0.3 km) from Tenerife Beaches and 0.4 mi (0.6 km) from Plaza del Charco.

What's nearby

  • Garden Beach - 2 min walk - 0.2 km
  • San Felipe Castle - 2 min walk - 0.2 km
  • Tenerife Beaches - 2 min walk - 0.2 km
  • Plaza del Charco - 9 min walk - 0.8 km
  • Loro Park - 10 min walk - 0.9 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 35 min drive

Restaurants

  • ‪Restaurante Peruano - ‬3 min walk
  • ‪Alanda - ‬6 min walk
  • ‪Tasca El Lagar - ‬3 min walk
  • ‪Cafetería Mazaroco - ‬5 min walk
  • ‪La Taperia - ‬2 min walk

About this property

Sol Puerto De La Cruz Tenerife

Sol Puerto De La Cruz Tenerife offers 183 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations and bidets.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 183 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Sol Puerto De La Cruz Tenerife, or stop in at the snack bar/deli. Relax with a refreshing drink at the bar/lounge, the poolside bar, or one of 2 beach bars. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Sol Playa Hotel Puerto
TRYP Puerto Cruz Hotel
Hotel Sol Puerto Playa
Sol Puerto Playa Hotel Tenerife/Puerto De La Cruz
Sol Puerto Playa Hotel Puerto de la Cruz
Sol Puerto Playa Hotel
Sol Puerto Playa Puerto de la Cruz
TRYP Puerto Cruz
Sol Puerto Cruz Tenerife Hotel
Sol Puerto Cruz Tenerife
Sol Puerto De La Cruz Tenerife Hotel
Sol Puerto De La Cruz Tenerife Puerto de la Cruz
Sol Puerto De La Cruz Tenerife Hotel Puerto de la Cruz

Sol Puerto De La Cruz Tenerife Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 91 out of 440 reviews
Rating 8 - Good. 183 out of 440 reviews
Rating 6 - Okay. 109 out of 440 reviews
Rating 4 - Poor. 42 out of 440 reviews
Rating 2 - Terrible. 15 out of 440 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Stephanie

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel needs updating desperately. More than a coat of paint can provide. The curtains have holes. The shower head is as old as the building. The furniture is broken and mismatched. The location is great and the town is wonderful. Phones in room also don’t work. Alley that one needs to walk through to get to entrance smells horribly of pee. Parking on the street is free but can be very tricky to find
Stayed 3 nights in Nov 2025

6/10 Okay

Hilary

Stayed 10 nights in Nov 2025

10/10 Excellent

Michail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, staff very friendly. Cleaning lady very helpful and pleasant too. Good location but parking can be a problem. Tiles in the bathroom need repairing. Overall very satisfied
Stayed 2 nights in Oct 2025

10/10 Excellent

JOSE, MIAMI

Stayed 2 nights in Aug 2025

4/10 Poor

Angela

Travelled with partner
Disliked: Property conditions & facilities
The room was sea view but opposite Soccer school. We were woken up every morning from 7.30 by children playing football, blowing horns and banging drums. This went on all day until about 7.30 to 8pm. No siesta. Check in was fine as we arrived late. The staff member was very helpful. The rest of the staff at this hotel were not friendly at all. Breakfast was fine but if you didn't arrive early for dinner there was no hot food left. Whether it was replaced after we walked out disgusted I didn't hang about to find out. The rooms were very clean, beds were lovely and comfortable but the room was very tired. Chunks of rendering missing out of the walls. A very low standard 4 star hotel for Melia. I have stayed in many and this was not up to their normal standard. It's a very good job I have another week left in Tenerife South as I would not be rested or relaxed after my 1st 4 days in this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tibisa

I truly enjoyed my stay at
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 10 nights in Nov 2024

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly attitude of the staff.
Stayed 6 nights in Jun 2024

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recommendation would be to avoid this hotel. We paid for 5 nights and stayed 1. Where do I start; dated, took 5 minutes for shower to heat up, no heated pool, soviet style architecture, breakfast inedible. Claims to be 4*, would be 2* at most in UK.
Stayed 5 nights in Apr 2024

8/10 Good

Mikheil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel in the quieter side of town.

If on a budget the hotel is great. Not the newest or the best, but overall clean, comfortable and located near the beach and in the quieter side of the town. The breakfast is very varied and it is clear that staff is trying to bring something special around the holidays, but the quality is pretty low, so a suggestion would be to lower the variety, while focusing on quality and taste for smaller choice. Overall, pretty happy woith the stay.
Stayed 8 nights in Jan 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff, nice pool area and rooms. Wouldn’t recommend eating here.
Stayed 4 nights in Jan 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jan 2024

8/10 Good

Michaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top marks for cleanliness and smily and friendly cleaners. Can't be said for the waiting staff and receptionists who d rather bury their heads behind the screen and only do greet when they are prompted. There is certainly a bit of work/training to do there. The food is boring and bland with only minor changes each day, next time I would not go half board but just stick with breakfast only. The hotel rooms are a bit dated but still comfortable. Shower is good, beaches and restaurants closeby, parking ok. Our stay with seaview rooms was tarnished because of builing works right outside towards the sea front- the noise commenced at 7/7.30am every morning. All in all a solid 3* which only doesnt get more because of some of the staff which I hope will be addressed soon.
Stayed 10 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

thomas

Disliked: Staff & service, property conditions & facilities

greed paired with unfriendliness

I am staying in hotels 1/3 of my nights and typically don't care about minor flaws, but here they offer a 'four star' accommodation at 260Euro+/n (without breakfast) and what you get is a sparsely furnished single room without even a fridge, coffee maker, toiletries, missing lamps and ages old bathroom installations. As those failed leading to leakage, they made us move to another room, no apologies, no compensation for the inconvenience of having plumbers in your room and having to move all your luggage in the middle of a vacation day. The staff arrogance has stunned us, can't believe they claim a Melia label.
Stayed 4 nights in Dec 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the level

A nice, clean, and cosy hotel in the middle of Puerto De La Cruz. No hills to climb, nearby the sea an shops. Breakfast was included, only disappointment ( and not really a complaint) the toasting machine was not working properly.
Stayed 1 night in Nov 2022

4/10 Poor

norma

Stayed 1 night in Nov 2022

6/10 Okay

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay when visiting the beautiful Tenerife island
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

The Hotel has a great location. Close to the beach ⛱ and Loro Park.
Stayed 6 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location and food
Stayed 5 nights in Oct 2021

8/10 Good

Emma, Llandudno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and pleasant. It's a close walk to both the town square, Loro Parque, and tge beach. The communal areas are modern, but the bedrooms are a bit tired, although nice and clean.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 10 nights in Jan 2020

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly helpful and always smiling and happy. A very pleasant stay and would recommend hotel for a great stay
Stayed 14 nights in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel in a great location

really good hotel in a very good location a little bit tired in some areas but over all not that bad that it would affect your holiday the staff were all friendly and helpfull we had a great time and would definitely stay here again
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. The staff was amazing. Our room was very comfortable. The buffet was wonderful! The next time we go to the Canary Islands we will definitely stay there. An Americsn Mom and dsughter
Stayed 2 nights in Aug 2019