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Playabachata

4.0 star property

Photo gallery for Playabachata

Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
5 bars/lounges, beach bar
Children’s area
Aerial view
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪4 min drive‬
  • Place, Playa Dorada
    ‪21 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room

7.2 out of 10
Good
(269 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room, Oceanfront

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

7.2 out of 10
Good
(18 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Near Beach

Minibar, in-room safe, iron/ironing board, bed sheets

Doble Near Beach

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • All-inclusive
3.9 out of 5, Good, 1,915 reviews
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includes taxes & fees
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Senator Puerto Plata

About the area

Puerto Plata

When you stay at Playabachata in Puerto Plata, you'll be on the beach, within a 15-minute drive of Cofresi Beach and Malecón De Puerto Plata. .This all-inclusive property is 11.6 mi (18.6 km) from Playa Dorada and 0.6 mi (0.9 km) from Amber Cove.

What's nearby

  • Amber Cove - 8 min walk - 0.7 km
  • Teco Maimón Beach - 4 min drive - 1.5 km
  • Ocean World Adventure Park - 9 min drive - 6.9 km
  • Malecón De Puerto Plata - 13 min drive - 13.8 km
  • Playa Dorada - 21 min drive - 22.3 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 50 min drive

Restaurants

  • ‪Restaurante La Roca - ‬3 min walk
  • ‪Sports Bar Senator Puerto Playa - ‬7 min walk
  • ‪Rodizio - ‬7 min drive
  • ‪Coco Caña Lounge - ‬10 min walk
  • ‪Coco Limon - ‬10 min walk

About this property

Playabachata

Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Make yourself at home in one of the 544 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and karaoke. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with local and international cuisine at La Roca, one of the property's 3 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Macumba

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 727 out of 2144 reviews
Rating 8 - Good. 451 out of 2144 reviews
Rating 6 - Okay. 336 out of 2144 reviews
Rating 4 - Poor. 239 out of 2144 reviews
Rating 2 - Terrible. 391 out of 2144 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

JOHN

Stayed 6 nights in Dec 2025

6/10 Okay

Kelly

The Staff was great. The room was ok. The bars were. liquor
Stayed 12 nights in Dec 2025

6/10 Okay

veronica d

Travelled with family
The hotel was good for the price I paid. The outlets in the room need to be updated. The tub in room 1527 needs to be reglazed. For some weird reason they used paint and that paint was chipping and every-time the showered was used the paint came off and the drain clogged. The buffet for dinner needs more food stations. Long lines for food. But all the staff was helpful & friendly
Stayed 4 nights in Dec 2025

10/10 Excellent

Camila

Travelled with partner
Liked: Cleanliness, amenities
I had a great time good food and drinks but some drinks were too sweet at the bar I really enjoyed the natural fruit drink in the morning breakfast was my favorite very refreshing and delicious great staff amenities the bed is big clean and comfortable the only issue no white clean towels for 2 days in a row after the house keeper cleaned it. The resorts room need to be updated with updated furniture and also the lobby bathroom.
Stayed 7 nights in Dec 2025

4/10 Poor

GABRIEL

Travelled with family
Disliked: Amenities, property conditions & facilities
Las habitaciones de normal para bajo .pero no afecta la estadia . Comida muy limitada perooo muy limitada. Personal no te miran y te preguntan si queres un trago o que necesita. Si no es con propina . Se entiende que hay que darles su pria pero es muy ale alevoso la manera
Stayed 3 nights in Dec 2025

10/10 Excellent

Peyton

Stayed 3 nights in Dec 2025

2/10 Terrible

Rafael

Liked: Cleanliness
No WiFi in room, also the room did not have a blanket.
Stayed 3 nights in Dec 2025

2/10 Terrible

Gleidy

Disliked: Cleanliness, staff & service, property conditions & facilities
The food is terrible literally. I found something in the food that looked like plastic. Went to reception to make the complaint and they said , it’s something that can happen , it don’t matter . Unbelievable. Service too slow and poor . Rooms look old.
Stayed 2 nights in Dec 2025

6/10 Okay

Julio

Stayed 2 nights in Dec 2025

2/10 Terrible

Jenifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Cabrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 2 nights in Dec 2025

10/10 Excellent

CHANTAL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would come back
Stayed 7 nights in Dec 2025

8/10 Good

Ezequiel

Stayed 1 night in Dec 2025

2/10 Terrible

Vern

Business traveller
Disliked: Cleanliness, amenities
I think the only thing this place has going for itself, is the staff. If you're trying to work and need internet. There is none. Well they say in the lobby, but when u have many people trying to use the bandwidth, not going to happen. The food is subpar. To many people trying to go thru the same line. Takes 30 minutes at times and depends at what time, 30 minutes to get a plate of pasta. The water in my room was dirty for three days. Went to complain and the front desk says there was nothing they could do. Then on check out, they would not let the Uber driver in the gate to pick me up. Instead, i had to walk all the way to the gate with my luggage. I asked if they could take me and my luggage and up to the gate, they stated no, they do not do that. Will never ever stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Yelena

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is good for this price. Beech is good. Service is average.
Stayed 10 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was sooooo friendly. Everyone was so nice on the resort. Good food great drinks great experience!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mariusz

Liked: Amenities, property conditions & facilities
Excellent place to stay for the price. Clean rooms all around. Nice landscaping and beach area. Would definitely return here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner should work better
Stayed 2 nights in Dec 2025

4/10 Poor

Marcelo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Los empleados no parecian con muchas ganas de trabajar... la comida en el buffet siempre la Misma, no habia variedad y el servicio bastante malo, siempre faltaba algo en las mesas y cuando pediamos cucharitas o algo mas, siempre a desgano. La piscina esta vieja, descuidada, no apta para personas con discapacidades, muy dificil el ingreso o poder salir de la misma. La señora de la limpieza super amable y el conserge Yurison muy bien tambien. La limpieza en general muy bien.
Stayed 12 nights in Nov 2025

2/10 Terrible

america p, allentown

Liked: Cleanliness, amenities, property conditions & facilities
no mucha variedad
Stayed 3 nights in Nov 2025

10/10 Excellent

Clarisa

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Excelent
Stayed 7 nights in Nov 2025

2/10 Terrible

Serhiy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience 100 years old hotel ,dirty
Stayed 5 nights in Nov 2025

2/10 Terrible

Rayder

Disliked: Cleanliness, amenities, property conditions & facilities
I was there 3 nights, the service to the room was terrible, they only went to organize 2 times, and they never filled the refrigerator, 2 days without drinking water or soda in the room. the TV wasn't working and they didn't have internet
Stayed 3 nights in Nov 2025

6/10 Okay

manuel

Stayed 2 nights in Dec 2025

2/10 Terrible

roilin

Travelled with group
Disliked: Amenities, property conditions & facilities
food is no good the attention is terrible that room need more coustume services
Stayed 7 nights in Nov 2025