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Krystal Vallarta

3.5 star property

Photo gallery for Krystal Vallarta

Relax by the serene pool surrounded by palm trees and lounge chairs.
Relax by the infinity pool overlooking the ocean and distant mountains, surrounded by sun loungers and umbrellas.
Enjoy breathtaking views of the city and surrounding mountains from this balcony.
Welcome to the heart of KRYSTAL Hotels & Resorts, where a traditional reception area awaits with a beautifully crafted stone wall and polished stone floor.
Enjoy ocean views from the balcony, featuring a comfortable seating area and access to the outdoors.

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪10 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View

Superior Room, Resort View

  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, Garden View

8.0 out of 10
Very good
(26 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Garden View

7.8 out of 10
Good
(31 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Sea View

7.6 out of 10
Good
(11 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(19 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Relax by the ocean at this beachfront resort, featuring a large pool and comfortable lounge seating.

Villa del Palmar Beach Resort and Spa, Puerto Vallarta

  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.1 out of 5, Very good, (1835)
The price is NZ$254
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Villa del Palmar Beach Resort and Spa, Puerto Vallarta

About the area

Puerto Vallarta

With a stay at Krystal Vallarta in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This beach hotel is 3.6 mi (5.8 km) from Playa de los Muertos and 9.7 mi (15.5 km) from Nuevo Vallarta Beach.

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Hotel Zone Beach - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 10 min walk - 0.9 km
  • Malecon - 5 min drive - 5.0 km
  • Playa de los Muertos - 7 min drive - 6.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Vips - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 388 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Krystal Vallarta has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 307 out of 1008 reviews
Rating 8 - Good. 239 out of 1008 reviews
Rating 6 - Okay. 186 out of 1008 reviews
Rating 4 - Poor. 140 out of 1008 reviews
Rating 2 - Terrible. 136 out of 1008 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Stayed 2 nights in Apr 2025

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities
Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking
Stayed 1 night in Apr 2025

10/10 Excellent

helia a de

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo el personal muy amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula Dawn, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. You can catch public transportation outside the hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Daniel

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction all around.
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Stayed 2 nights in Mar 2025

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
Live music entertainment
Stayed 3 nights in Apr 2025

8/10 Good

agapitus, gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Mar 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t mind construction so much as the restaurants being closed so no choice
Stayed 11 nights in Feb 2025

8/10 Good

daniel

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Amenities, property conditions & facilities
Location is good...
Stayed 2 nights in Mar 2025

10/10 Excellent

AARON, Edmonton

Stayed 2 nights in Mar 2025

4/10 Poor

Mario enrique, Winchester

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
short on staff, construction not well planned out, restaurants not properly fill with fresh food.
Stayed 4 nights in Feb 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
It was on the beach
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 14 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ocean View with a Construction Site

For the price, we felt the hotel was solid but we could not enjoy the ocean view as there was construction, non stop drilling going on all day. from 7am to 7pm. The rooms are paper thin and the next door snorer did not let us sleep good at all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, corona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel in the downtown.
Stayed 4 nights in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Feb 2025

6/10 Okay

Dorrie Anne

Travelled with partner
Liked: Cleanliness, staff & service
The place is a bit rundown.
Stayed 7 nights in Feb 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We arrived and the room we got the bed was twin size bed! The electric outlet where out the window outlet which that’s dangerous. We moved room and disnt have towels I called reception twice took them more than two hours. Next morning I went to ask for more towels left the room for a a few hours came back and no towels!
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Lori

Liked: Staff & service
Disliked: Property conditions & facilities
The resort was surrounded by a lot construction, and much was in disrepair. The desk side tables in the room were damaged, the phone did not work, for examples.
Stayed 1 night in Feb 2025