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Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Front of property
Front of property
Reception
Garden
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View map
Puerto Vallarta
  • Place, La Isla
    ‪3 min walk‬
  • Place, Plaza Caracol
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 1 King Bed

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Standard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2

View all photos for Quadruple Suite Junior

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Junior

  • 67 sq m
  • Sleeps 4

View all photos for Quadruple Suite Deluxe

Private kitchen

Quadruple Suite Deluxe

  • 67 sq m
  • Sleeps 4

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About the area

Puerto Vallarta

With a stay at Puerto de Luna Pet Friendly & Family Suites Hotel in Puerto Vallarta (Fluvial Vallarta), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This aparthotel is 3.4 mi (5.4 km) from Playa de los Muertos and 10 mi (16.1 km) from Nuevo Vallarta Beach.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Plaza Caracol - 3 min walk - 0.3 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Puerto Mágico - 16 min walk - 1.3 km
  • Playa Las Glorias - 5 min drive - 2.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬1 min walk
  • ‪Häagen-Dazs - ‬5 min walk
  • ‪Campomar - ‬3 min walk
  • ‪La Vaca Argentina - ‬2 min walk
  • ‪La Leche - ‬3 min walk

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: MXN 300 per pet per night
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 838 reviews
Rating 8 - Good. 304 out of 838 reviews
Rating 6 - Okay. 165 out of 838 reviews
Rating 4 - Poor. 69 out of 838 reviews
Rating 2 - Terrible. 55 out of 838 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Charmaine

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Grounds are very relaxing. Staff very helpful. Rooms are generous. Wonderful. Place!
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvia, Cambridge

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless the grounds are beautiful and well kept. Great pool atea. The tedetaunt has a good selection and fabulous coffee. The ataff thete is exceptional.
Stayed 7 nights in Jan 2026

10/10 Excellent

Angelique

Liked: Cleanliness, amenities
Very nice property. It’s older but clean and my king room was huge. Staff are helpful and friendly.
Stayed 1 night in Jan 2026

6/10 Okay

Denis, Surrey

Stayed 14 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great and AC worked very well. It was a peaceful stay and all the staff was wonderful. The bathroom shower was dirty with stains from its old age, that is the only issue we faced
Stayed 1 night in Dec 2025

4/10 Poor

Scott

Disliked: Property conditions & facilities
This property is old and not updated in anyway. They use an ancient key system rather than the new pass card, which is also awkward. Was highly oriented towards pets which served us well. We enjoyed the food festival next-door.
Stayed 1 night in Jan 2026

6/10 Okay

Lynsey

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious but the blankets had a funny smell to them (maybe from previous animas) We were also supposed to have free breakfast every morning but the staff said it was only for 1 morning which was disappointing. The restaurant was beautiful, good food but overpriced. Very friendly staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2025

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities
This was a very quiet, well-kept property with helpful staff.
Stayed 8 nights in Nov 2025

2/10 Terrible

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

elna

Liked: Cleanliness, amenities
The staff was helpful and friendly. The hotel very clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Spencer

Travelled with pets
It was ok. Everything was just ok. The air conditioning didn’t work well so that made the whole stay uncomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

William Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jr Suites are an awesome option.
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Pet friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, room comfort

Snowbirds on way back to Canada

It was great! Location perfect as we were next door to the Food Park. Just a few minutes to airport as well. They made our dog feel special, and gave us doggy bags. They also had treats for purchase. Rooms are very basic, no hair dryer but the bed was very comfortable and room was quiet!
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, room comfort
Little green oasis in the middle of Puerto Vallarta. Great for people travelling with a dog. Only complaint is that the place is a little worn out in places, but price reflects this. Great little cafe on site. All staff are very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Ascencion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Theressa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, property conditions & facilities
We had a great one night stay. Property was clean and safe and so welcoming for our two small dogs. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

hayley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

QING

Quiet and good!
Stayed 7 nights in Mar 2025

6/10 Okay

Janice

Liked: Cleanliness
Lots of dog barking. Room needs upgrading. Walkable to many reataurants shops grocery.
Stayed 7 nights in Mar 2025