Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
8 restaurants, lunch, dinner served; international cuisine
Children’s play area – indoor
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Laundry

Explore the area

View map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Place, Macao Beach
    ‪20 min drive‬
  • Place, Cana Bay Golf Club
    ‪28 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪49 min drive‬

Room options

Family Suite, 1 Bedroom, Garden View

7.6 out of 10
Good
(252 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Romantic Double Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(28 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 45 sq m
  • Sleeps 4

Standard Single Room

8.4 out of 10
Very good
(23 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 King Bed

Double Room Superior

  • 45 sq m
  • Sleeps 2

Room Superior

  • 45 sq m
  • Sleeps 1

Family Suite 1 Bedroom, Garden View Quadruple

7.8 out of 10
Good
(29 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Ocean View

7.8 out of 10
Good
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.2 out of 10
Very good
(255 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (RENOVATED)

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Room Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 4

Similar properties

About the area

Punta Cana

With a stay at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive in Punta Cana (Uvero Alto), you'll be 2 minutes by foot from Sirenis Aquagames Water Park. .This all-inclusive property is 7.4 mi (11.8 km) from Macao Beach and 19.2 mi (30.9 km) from Bavaro Beach.

What's nearby

  • Sirenis Aquagames Water Park - 2 min walk - 0.3 km
  • Macao Beach - 20 min drive - 13.1 km
  • Cana Bay Golf Club - 28 min drive - 20.3 km
  • Iberostar Golf Course - 30 min drive - 24.5 km
  • Arena Gorda Beach - 35 min drive - 23.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min walk
  • ‪Wink - ‬6 min drive
  • ‪Lobby Bar - ‬4 min walk
  • ‪Spoon - ‬6 min drive
  • ‪Freestyle Tiered Pool and Bar - ‬6 min drive

About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

All-inclusive property with 8 restaurants and 2 outdoor pools
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include queen sofa beds. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 813 air-conditioned rooms featuring minibars. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Rooms have private balconies. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. This property also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy international cuisine at Macao, one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 13 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Gira Rodizio - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 13 bars/lounges
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 32 buildings
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: DOP 0 per day (rates may vary)
  • Fee for wireless internet in public areas: DOP 0 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Sirenis Punta Cana Resort Casino Aquagames
Grand Sirenis Resort Casino Aquagames
Grand Sirenis Punta Cana Casino Aquagames
Grand Sirenis Casino Aquagames
Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Resort Casino Aquagames All Inclusive
Hotel Grand Sirenis Punta Cana Resort Casino & Aquagames
Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Sirenis Cocotal Resort Casino Aquagames All Inclusive
Grand Sirenis Casino Aquagames
Grand Sirenis Punta Cana Casino Aquagames All Inclusive
Grand Sirenis Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Casino Aquagames All Inclusive
Grand Sirenis Casino Aquagames All Inclusive
Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames
Sirenis Cocotal Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Casino Aquagames All Inclusive
Grand Sirenis Casino Aquagames All Inclusive
Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames
Sirenis Cocotal Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Casino Aquagames All Inclusive
Grand Sirenis Casino Aquagames All Inclusive
Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames
Sirenis Cocotal Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Casino Aquagames All Inclusive
Grand Sirenis Casino Aquagames All Inclusive
Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames
Sirenis Cocotal Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Sirenis Punta Cana Resort Casino Aquagames All Inclusive
Grand Sirenis Punta Cana Resort Casino Aquagames
Sirenis Cocotal Resort Casino Aquagames All Inclusive

Reviews

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 2920 out of 4966 reviews
Rating 8 - Good. 767 out of 4966 reviews
Rating 6 - Okay. 542 out of 4966 reviews
Rating 4 - Poor. 313 out of 4966 reviews
Rating 2 - Terrible. 424 out of 4966 reviews

Reviews

6/10 Okay

samuel, glen allen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall- this is a good option for budget minded families as long as service and food are not a priority The bad- the food was subpar compared to other all inclusives. The themed restaurants and the reservation system is not good. Make your reservations as soon as you get on property or you will only have 930pm option. Customer service was poor overall. There were a few standouts such as mario the battender. Most employees were apathetic and showed no signs of thy8ng to help. We made a reservation for asian rsstaurant for 915pm . We made th reservation at 7pm. When we got to restaurant the hostess would not ho or our reservation becuase it was not on her list that she printed probably at 5pm despite our email confirmed . The good Grounds are beautiful and well kept. A lot to do on property. Waterpark is great but avoid on weekends as locals and other resorts can access which led to a crowd.
Stayed 6 nights in Aug 2025

8/10 Good

Kasey Sandvig

Travelled with family
Liked: Amenities
Ac didn’t work in bedroom. Asked three times to change rooms and each time they said no we are fixing it. But it was not fixed. Dinners were good and the resort is beautiful. Service was hit or miss. Good resort for the price
Stayed 6 nights in Aug 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicios
Stayed 7 nights in Aug 2025

10/10 Excellent

Alexander, Clifton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the food, pools, dining options, and water park. But our favorite place was the coffee shop. Chris and Mari were absolutely the best serving up our favorite coffees the minute we walked in!
Stayed 7 nights in Jul 2025

6/10 Okay

Besmir

Liked: Cleanliness
Disliked: Staff & service
Stayed 11 nights in Jul 2025

2/10 Terrible

Alexis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comida fría, las areas con insectos. Los cubiertos y copas sucias eso era todo el tiempo. Al momento del check in la persona que nos atendió para darnos las llaves nos cambio el cuarto el que ella quizo y no fue nada cortés. Las vacaciones fueron malas el lugar sucio en todos sus aspectos incluyendo piscinas. Los matress eran comodos pero estaban asquerosos. Eran contados las personas amables. En todo el lugar habia un holor desagradable como a tuberia imposible comer con esos olores el lugar esta maltratado. No me vuelvo a hospedar ahi.
Stayed 5 nights in Aug 2025

6/10 Okay

Elizabeth Garcia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
En los reviews de expedia parecia un buen lugar . Sin embargo , no era nada de lo que decia. No fue terrible, y por lo que uno paga esta average, sin embargo se pueden conseguir otros mejores. Estoy segura.
Stayed 4 nights in Aug 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Staff & service, property conditions & facilities
I just returned from my stay at this hotel and I am so happy to be home. Unfortunately, what was supposed to be a relaxing trip turned out to be a very stressful one from beginning to end. Our rooms were not well maintained. My husband put two bags on top of their floating mantel and it collapsed. We complained right away and it wasn't fixed until two days later. Talk about a safety issue. The shower door barely was there and water went everywhere when we showered causing us to slip many times. I had a one year old with me which was not fun to deal with. The AC barely worked. For us I believed was the worst part as it was BRUTALLY HOT. We complained however it was never fixed. They stated because we had family room we qualified for a "private breakfast" where we could participate in a "raffle". When we got there it was evident that they were trying to get us in to buy a time a share even when we expressed countless of times we were not interested they continued to push it. We cancelled the breakfast and left. The food was ... edible. Not what I expected for a 5 star resort. Most of the time the drinks were flat so just stick to water. The grounds were pretty and well kept. The pool was large and even had a deep end which was nice for those who enjoy swimming. One swim up bar with one bartender was a little hectic at times but I will say the drinks were decent. It was a hit or miss with the staff. Obviously the better we tipped the better they treated us so be prepare.
Stayed 5 nights in Jul 2025

2/10 Terrible

Mayra

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Experience – Expedia, Please Help Us Get a Refund This was by far the worst hotel experience we’ve ever had and we’re asking Expedia to step in and support us in getting a refund. We arrived at the hotel around 5:30 PM. They gave us keys and told us to wait with our luggage for someone to guide us. No one ever came. After 15 minutes, another staff member pointed in a direction we got lost and had to ask multiple employees for help. When we finally found our room, it was dirty and not what we booked: sofa bed undone, cups full of beer, beds looked used, and the bathroom wasn’t clean. We went back to guest services and after showing photos, they finally gave us a new room two hours later. The new room was clean, but the A/C didn’t work, and our luggage didn’t arrive until 9:30 PM. Then our 6 year old daughter used a dirty towel stained with blood to dry her self after showering. Absolutely unacceptable. We tried to speak to a manager but were constantly told none were available. Around 10 PM, one finally appeared but said no one on-site could process cancellations or refunds. He promised to leave a report for the morning team but no report was ever filed. We ended up leaving early, and now Expedia says they’re still waiting for a response from the hotel. Please help us get our money back we trusted this booking through Expedia, and we expect your support.
Stayed 3 nights in Jul 2025

4/10 Poor

Jesenia

Travelled with family
Liked: Cleanliness
Our recent stay at this resort was a major letdown. From the moment we arrived, the experience was underwhelming. We checked in hungry and excited to enjoy our first meal, only to find food that had clearly been sitting out for hours. It was unappetizing, had very limited options, and much of it was unrecognizable. When we asked the waitress for drinks, she seemed irritated, which only added to the negative first impression. The issues continued once we got to our room. The TV didn’t work, and although someone came to check on it, they couldn’t fix it and said someone else would be sent. Despite following up for the next four days, no one ever came, and the problem was never resolved. One of the biggest disappointments was the beach. It was completely covered in seaweed, making it unusable. To actually enjoy a beach, we had to leave the resort and pay for transportation elsewhere. Ironically, that ended up being the best part of the trip—great food and beautiful scenery outside the resort. The entertainment on-site was mediocre at best. There were a few activities around the pool, lobby, and theater, but nothing memorable. We did our best to make the most of it, but overall it didn’t justify the cost. We were a group of nine, and unfortunately, seven of us became ill with nausea and vomiting before the trip ended. That alone says a lot about the quality and safety standards in place. In short, I would not recommend this resort. Save your money and look elsewhere.
Stayed 5 nights in Jul 2025

2/10 Terrible

Aissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Grand sirenis in mexico and we loved it thats why we chose to stay again. However the service and experience was a total opposite from mexico. From hotel staff who sometimes are rude or just the language barrier because they dont speak english. The buffet servers was so disorganized and it was hard to get water or anything from them. They dont come back. We also had terrible experience in restaurants. The food was not good. For instance, at the brazilian restaurant we were served pretty much left overs. They didnt follow the menu, they missed to serve few items. The chicken was bones and the meat was a piece of chuck meat instead of a real picanha. There was one waitress taking care of a lot of tables. I have a lot of things on my list that and i was very disappointed.
Stayed 7 nights in Jul 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention, good vibes, good food. Will definitely comming back
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos J

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oscar/ Abel en el registro y Andry en el check out muy buenos.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rabindra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and all went as expected. Woodley / Andry were helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Janetssy, bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Time was spent great. The entertainment was amazing and the staff was friendly. The bathroom need a little bit of upgrading and their food was great as well. A lot of options to choose from.
Stayed 4 nights in Aug 2025

8/10 Good

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities
Services ok, Room ok, Water Park need a update.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose, Caguas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love booking with Expedia. Is the best way to travel safe and you save money
Stayed 4 nights in Aug 2025

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and lot to do on site. Seaweed an issue on beach
Stayed 4 nights in Aug 2025

4/10 Poor

Elsa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
What I don't like it, is to much walk, transportation is only for customer VIP, food was the same every day and most of the time was cold, pillows very small and uncomfortable, for the price that I paid it's not worth it
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Stayed 4 nights in Jul 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There's a lot to say about this resort. It has potential because it has gorgeous views; very tropical and many areas around the resort to visit and do, HOWEVER most of the staff was rude. When you go to the buffet, they hardly acknowledge you. The fan in our room was super dusty and dirty that I ended up getting a runny nose. Rooms are outdated and beach was full of seaweed, dirty, it stand so much you couldn't even swim.
Stayed 6 nights in Jul 2025

2/10 Terrible

Mairena

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff provides good attention.
Stayed 7 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was clean and the staff was ready to attend us. The areas around were beautiful, enjoyable and family-friendly.
Stayed 3 nights in Aug 2025

6/10 Okay

Rafael

Stayed 5 nights in Jul 2025