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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Lobby sitting area
Reception hall
Poolside bar
3 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪5 min walk‬
  • Place, Splash Water Park
    ‪7 min walk‬
  • Place, Punta Blanca Golf Course
    ‪13 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Junior Suite (U)

8.2 out of 10
Very good
(316 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

8.6 out of 10
Excellent
(130 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

8.8 out of 10
Excellent
(5 reviews)
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

9.0 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite (L)

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (E)

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite Junior with Sea View

  • 35 sq m
  • Sleeps 2

Suite

  • 67 sq m
  • Sleeps 2

Room Superior

  • 35 sq m
  • Sleeps 4

Suite Junior

  • 35 sq m
  • Sleeps 4

Similar properties

About the area

Punta Cana

With a stay at Hotel Riu Palace Punta Cana - All Inclusive in Punta Cana (Bávaro), you'll be a 1-minute drive from Arena Gorda Beach and 6 minutes from Iberostar Golf Course. .This all-inclusive property is 8.6 mi (13.8 km) from Macao Beach and 12.3 mi (19.9 km) from Bavaro Beach.

What's nearby

  • Arena Gorda Beach - 5 min walk - 0.5 km
  • Splash Water Park - 7 min walk - 0.6 km
  • Punta Blanca Golf Course - 13 min walk - 1.2 km
  • Iberostar Golf Course - 4 min drive - 2.2 km
  • Bavaro Beach - 24 min drive - 12.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Caney Buffet - ‬17 min walk
  • ‪Bahia Principe Lobby Bar - ‬6 min drive
  • ‪Yurta - ‬8 min drive
  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Mikado - ‬6 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 676 guestrooms featuring minibars and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1238 out of 2316 reviews
Rating 8 - Good. 522 out of 2316 reviews
Rating 6 - Okay. 300 out of 2316 reviews
Rating 4 - Poor. 116 out of 2316 reviews
Rating 2 - Terrible. 140 out of 2316 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Geordan

Stayed 4 nights in Dec 2025

8/10 Good

Santa

Liked: Cleanliness, amenities, property conditions & facilities
I have a great stay at this hotel. The hotel was very clean. The staff was excellent and the shows were amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice people
Stayed 3 nights in Dec 2025

10/10 Excellent

Tationa

Stayed 3 nights in Dec 2025

8/10 Good

Leomaris

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Amenities
Stayed 3 nights in Dec 2025

4/10 Poor

Nicole

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I would not return to this resort unfortunately. Usually the staff greets us at the entrance to check in whether its with a drink or showing us where to go. That did not happen here. Then when they checking in they gave us the keys and didn’t escort us to our rooms either. when we asked if someone would show us she verbally gave us directions and we took our bags and went on our way. The room had a stain on the bed sheets that they used that top layer by the footing area to try and cover up. The second time they changed the sheets, there was a stain that was covered by my pillow. They have a water park that is an 8 minute walk. However we had a 2 year old with us, so the other option was a 5$ taxi ride. The only good thing i’d say about this resort is the waiters that worked in the Isabel Buffet, went above and beyond. In particular two brothers Juan and Ariel. They were spectacular. My 2 year old was not eating anything and they assisted by getting her strawberries and bananas (the only thing she would eat there) even when the buffet did not have them available for everyone. That meant so much. Other than this, would not recommend or go back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primera vez que me quedo en su hotel y cumplió con mis expectativas al 200%. Desde el servicio, la facilidad es hermosa, cómodas habitaciones, limpieza, variedad de comida y muy buena. En fin volvería a visitarlos si o si. Gracias!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Gina Y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 6 nights in Dec 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean the service/staff on this resort was excellent!! Food was great all around an excellent experience.
Stayed 6 nights in Nov 2025

8/10 Good

Nancy Marie Le

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and service was excellent.. Breakfast selection was very good.Hotel is super clean. Rooms are huge, great beds, with a balcony. Slight damp/ musty smell in the room tho. And toilet hard to flush.Pools were clean as well and chairs were usually available. Loved the swim up bar.Beach chairs were a little harder to get and need updated. This was our second stay here. Nightly entertainment was not as good as the first stay with more kids entertainment vs dancing and professional acts.
Stayed 6 nights in Nov 2025

8/10 Good

Tatianna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff , food good , and overall the sight was beautiful!! 9/10
Stayed 3 nights in Dec 2025

10/10 Excellent

Leidys

Stayed 4 nights in Dec 2025

10/10 Excellent

JORGE

Stayed 4 nights in Dec 2025

8/10 Good

Hanah

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Staffs are friendly but food is a bit disappointed. We mostly enjoyed during our stay in Riu. Hope to see you soon again!
Stayed 8 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff. The workers at La Altagracia were amazing specially Josefina, Francisca and Israel. The bartenders at Soana pool were amazing
Stayed 5 nights in Nov 2025

8/10 Good

Joanna

Stayed 6 nights in Nov 2025

8/10 Good

Jorge luis

Stayed 4 nights in Nov 2025

6/10 Okay

Mia

Liked: Cleanliness, amenities, property conditions & facilities
My stayat the resort was enjoyable; however, there are a few areas that I believe require improvement. The bed in my room was quite uncomfortable, being very hard, which caused me back pain. Another issue that concerned me was the behavior of the staff. I sensed a possible bias or preference towards European guests. I raised this concern with one of the buffet managers, explaining that I felt the servers would benefit from better training. As a Latina with medium light skin, I noticed that many servers did not greet me when I was seated and waiting for service. In contrast, guests with very light skin or European appearance were immediately greeted warmly, often even embraced. I found this treatment rather discourteous. When I mentioned this to the supervisor, he responded with some skepticism, saying it was unusual and that he had never encountered such feedback before. Additionally, the buffet menu lacked variety, offering the same options for breakfast, lunch, and dinner daily. Among their restaurants, they have a Japanese establishment that, in my opinion, was quite disappointing. The chef did not appear to demonstrate much expertise. For example, the tempura dishes served to me were burnt, excessively greasy, and overly fried, leading me to advise against dining there. Nonetheless, overall, my experience was positive. The amenities were clean, and my room was tidy and comfortable. I would suggest enhancing the entertainment options and programs offered to guests to fur
Stayed 6 nights in Nov 2025

8/10 Good

Melanie

Travelled with family, Travelled with group
Liked: Property conditions & facilities
The staff was very nice, and the hotel was very pretty. There could have been more transportation between hotels, and the food was not that great.
Stayed 5 nights in Nov 2025

4/10 Poor

Hugo

Stayed 4 nights in Nov 2025

10/10 Excellent

Mirna Carola

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was good
Stayed 5 nights in Nov 2025

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great food!!
Stayed 5 nights in Nov 2025

8/10 Good

Thaila Karina Ramos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
$49 snorkel boat for 2 hours. Beach, available chairs, friendly bar tenders, friendly staff.
Stayed 5 nights in Nov 2025