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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
3 outdoor pools
2 bedrooms, minibar, in-room safe, laptop workspace
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪5 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (E)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (Tropical View | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (Superior, L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Courtyard View (Superior, E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite (Tropical View, U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, Sea View (L)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

2 bedrooms, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

2 bedrooms, minibar, in-room safe, laptop workspace

Suite (L)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

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Barceló Bávaro Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (4612)
The price is NZ$945
for 1 room
includes taxes & fees
29 Jun - 30 Jun
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About the area

Punta Cana

With a stay at Hotel Riu Palace Punta Cana - All Inclusive in Punta Cana (Bávaro), you'll be a 1-minute drive from Arena Gorda Beach and 6 minutes from Iberostar Golf Course. .This all-inclusive property is 8.6 mi (13.8 km) from Macao Beach and 12.3 mi (19.9 km) from Bavaro Beach.

What's nearby

  • Arena Gorda Beach - 5 min walk - 0.5 km
  • Punta Blanca Golf Course - 13 min walk - 1.2 km
  • Iberostar Golf Course - 4 min drive - 2.2 km
  • Cana Bay Golf Club - 8 min drive - 3.9 km
  • Cortecito Beach - 9 min drive - 4.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬7 min drive
  • ‪restaurante la isabela - ‬14 min walk
  • ‪Garden Grill - ‬7 min drive
  • ‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Golf Course
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 676 guestrooms featuring minibars and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1174 out of 2237 reviews
Rating 8 - Good. 553 out of 2237 reviews
Rating 6 - Okay. 291 out of 2237 reviews
Rating 4 - Poor. 96 out of 2237 reviews
Rating 2 - Terrible. 123 out of 2237 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Victor Win

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 4 nights with 12 immediate family. All seniors except two adults. Everything is going smooth except on Sunday morning around 1 Am and fire alarm went off. Till 2:30 am. Every 5 minutes or less it’s sounds on and on. Most guests panic and due to poor communication from the announcement there are conflicting reports to evacuate or to wait and listen. It came off again at 7 am though it’s short. Can’t reach front desk. No explanation given till we left the hotel at 12 noon. It happened once on Saturday around noon but it’s short. No fire or policemen came. Staff doesn’t know what happened either. It really disturb sleep but it’s scary and most of our family members can’t go back to sleep at all. Front desk and dining room staff are friendly and helpful and polite. They are great. Food in buffet dining is good lots of choices though later in the evening foods get cold and less appealing on some dishes. This is my first visit to Punta Cana so can’t compare to other hotels. Beach is fantastic. Shows and parties might be great for younger travelers but not for seniors.
Stayed 4 nights in Mar 2025

6/10 Okay

Carrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is mediocre. Layout of resort is great! Service/Friendliness is impeccable!!! The pool is too small for the size of resort! Requested 1st floor room for my husband as he has a bad ankle injury , email 1 month in advance , they did not comply , had to move rooms the next day after we arrived which was a inconvenience. Not much for shopping. Would go back to DR, try different resort.
Stayed 7 nights in Mar 2025

2/10 Terrible

Ann KM

Stayed 4 nights in Mar 2025

10/10 Excellent

Catherine Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Kind of disappointed when I was not offered the free airport shuttle for my family ( group of 8).
Stayed 5 nights in Feb 2025

8/10 Good

Akyrra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms could of been better.
Stayed 3 nights in Feb 2025

8/10 Good

AMELIA nasrallah, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had rooms 0171 and 0172 not connected but door entries facing each other with one common second door to the corridor. One king the other 2doubles. Spacious rooms. Garden view meaning to the adjacent bahia principe(sp?). Seating area plus balcony. Easy to accommodate a cot. Beach is outstanding 10 the week we were there mar6-13, 2025. Can’t always find chairs if you show up after 10am. The staff are happy to get them for you. They load up drinks with way too much liquor than a mixed drink would normally have. The steakhouse is worth it. Get there at six because first come first serve. They put your name down for second and third seating at 730 and 830 if they can’t accommodate. The buffet was generally full of something for everyone. Day Entertainment was minimal and night went from exceptional to lack luster depending on the night. Range of guests families to singles to couples to seniors. Went on premium snorkel. Nice outing but lots of other boats around I would say at least 15. Our lead Ramon basura was excellent and constantly took head count. We had about 15 pple. The Riu palace was my favourite configuration of all the rius.
Stayed 7 nights in Mar 2025

8/10 Good

Rabia

Stayed 6 nights in Mar 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, staff & service
This resort is not up to par.
Stayed 3 nights in Jan 2025

8/10 Good

Vedikas

na
Stayed 4 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, staff was very friendly and courteous, Dinning options were excellent. I will definitely go back.
Stayed 8 nights in Feb 2025

8/10 Good

Binu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Angel Eloy Ugalde

Travelled with family
M
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Mar 2025

4/10 Poor

Kaylin

Stayed 7 nights in Feb 2025

10/10 Excellent

Dacia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with husband and two teenagers. Daniel at the martini bar and Audy and his team at the buffet were really what made our stay so welcoming and fun!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with partner, Travelled with group
Omg what is not to like. The grounds were beautiful. The rooms were beautiful. The buffet was so good. Tons of options. Shout out to Ruby for taking such good care of us. The italian restaurant had a good salad bar but the food was very mediocre.I had ravioli and they were a little too firm. The Spanish restaurant was also mediocre. I had the pig cheek and it was just okay. The Asian restaurant Yokohama was very good. I had the salmon and would recommend. The French restaurant Crystal was good too. The beef was melt in your mouth. The steakhouse was my absolute favorite. I had a ribeye and a carribean lobster. The lobster omg! The entertainment was hit and miss for me. The drink service was top notch and Arial made sure we wanted for nothing. I felt like royalty. They have a huge area but the shows and music are for 70 plus and little kids. Then the Riu party are is for 20-30. I only stayed about a half hour. Was feeling a bit creepy. I’m 48 and wanted something in between the two.They are really missing out in this demographic. The beach was beautiful. There are a lot of palm trees so you have your choice of sun or shade. They also bring you drinks on the beach! Again feeling like royalty. The water is clean and warm. The sand is soft and the lawn chairs are plentiful. The only downside, and there is nothing the resort can do about this, but the pushy vendors. The massage people just start touching you and won’t take no for an answer. Ugh.
Stayed 7 nights in Jan 2025

10/10 Excellent

marluin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this place
Stayed 4 nights in Feb 2025

10/10 Excellent

Ana

Stayed 8 nights in Feb 2025

10/10 Excellent

David Larry, Sherwood

Travelled with family
Liked: Amenities
This was our fifth time to this resort and it never disappoints! We will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew P, Grayling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and wonderful staff that ensure you have a great vacation
Stayed 7 nights in Feb 2025

8/10 Good

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property was beautiful, but the rooms smelled moldy and musty when I told guest services they didn’t seemed too concerned. They were dirty dishes every where in hallways, in ashtray, in lobby. When we checked in guest services said we DIDNT NEED RESERVATIONS for the 5 restaurants on the property but guess what you kinda did or you had to stand in line for hour and still my not get to eat and all the restaurants had very, very limited selection. The buffets were ok but I didn’t want to eat the buffet every meal.
Stayed 3 nights in Feb 2025

6/10 Okay

Luis

It’s ok,
Stayed 4 nights in Feb 2025