Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
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Exterior
Aerial view
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Place, Juanillo Beach
    ‪11 min walk‬
  • Place, Punta Cana Beach
    ‪10 min drive‬
  • Place, Bavaro Beach
    ‪42 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 94 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

9.4 out of 10
Exceptional
(6 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

8.6 out of 10
Excellent
(29 reviews)
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Room, 2 Queen Beds, Balcony, Garden View

9.4 out of 10
Exceptional
(8 reviews)
  • 61 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

8.4 out of 10
Very good
(15 reviews)
  • 61 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

  • 106 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

7.0 out of 10
Good
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

10.0 out of 10
Exceptional
(2 reviews)
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

10.0 out of 10
Exceptional
(1 review)
  • 285 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Punta Cana

When you stay at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive in Punta Cana, you'll be next to a golf course, within a 15-minute drive of Punta Cana Beach and Juanillo Beach. .This all-inclusive resort is 15.9 mi (25.6 km) from Cabeza de Toro Beach and 13.2 mi (21.3 km) from Downtown Punta Cana.

What's nearby

  • Juanillo Beach - 11 min walk - 0.9 km
  • Punta Cana Beach - 10 min drive - 8.0 km
  • Cabeza de Toro Beach - 41 min drive - 30.0 km
  • Los Corales Beach - 41 min drive - 31.8 km
  • Bavaro Beach - 42 min drive - 30.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Coco Cafe - ‬4 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪The Blind Butcher - ‬3 min drive
  • ‪Seaside Grill - ‬4 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Adults-only beachfront resort with 6 outdoor pools
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 324 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Colonial resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy seafood at Blue Marlin, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 9839 square feet (914 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,839 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (79 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Reviews

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 781 out of 1007 reviews
Rating 8 - Good. 129 out of 1007 reviews
Rating 6 - Okay. 49 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary Cap Cana was the perfect all inclusive. The staff went above and beyond to make all guests happy. The atmosphere and outdoor facilities were amazing. The only issue was the excessive seaweed on the shoreline.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aleksandra, Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary Cap Cana was wonderful! We upgraded and were assigned Carlos as our butler who was absolutely amazing. He made our trip even more worth the stay. Highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick Gilliland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Lindsey Star

Liked: Cleanliness, property conditions & facilities
Spa was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Resort was beautiful but poor customer service, staff not that friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great stay!
Stayed 5 nights in May 2025

10/10 Excellent

Michelle, Evans

Stayed 4 nights in Sep 2025

10/10 Excellent

Bristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Franchesca Soler

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente no es los que esperábamos mi esposo y yo para no alargar mucho porque tengo mucho que decir. Pero un hotel que cueste $100 la noche tiene mejor servicio que el sanctuary en todos los sentidos no sirves. Te venden habitaciones más grandes dique más privadad pero no vale la pena. No los recomiendo para nada. La playa no sirve y ellos te hacen el checking y no te hacen saber nada. Mi esposo y yo no sentimos como que no robaron 👎👎
Stayed 3 nights in Aug 2025

10/10 Excellent

Orestes, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, the personal,the food,the pools
Stayed 5 nights in Sep 2025

10/10 Excellent

Monica

Stayed 4 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanctuary luxury experience

Camacho and all of the other staff were very helpful and friendly. It was off season so the Sanctuary was only about 30% full.
Stayed 6 nights in Aug 2025

10/10 Excellent

VANIA, KISSIMMIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Stay at Sanctuary for the 2nd time My husband and I had the pleasure of staying at Sanctuary for five days, and from the very beginning, the experience was nothing short of outstanding. Personal & Service: The staff was warm, attentive, and genuinely dedicated to making our stay exceptional. Every interaction felt personal, and their professionalism and friendliness made us feel truly welcome throughout our entire visit. Food Quality & Dining Options: The food was consistently excellent—beautifully prepared, fresh, and full of flavor. We were especially impressed by the wide variety of dining options available. Whether it was a casual bite, a fine dining experience, or something in between, every meal exceeded expectations and offered something unique. Location: The location is another highlight. Sanctuary is ideally situated, offering both tranquility and easy access to local attractions. It felt like the perfect balance between a private retreat and a convenient getaway. Overall Experience: Every aspect of our stay was top-tier—from the comfortable accommodations to the thoughtful details that elevated the entire experience. Sanctuary delivered on every level, and it’s clear they take pride in ensuring their guests have a truly memorable stay. We left already talking about when we can return. If you are looking for an unforgettable getaway with exceptional service, fantastic dining, and a serene location, Sanctuary is the place to be.
Stayed 5 nights in Aug 2025

8/10 Good

John

Stayed 5 nights in Aug 2025

10/10 Excellent

bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to relax and recharge It stands by its name Sanctuary!
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos, Weston

Travelled with family
Liked: Amenities, property conditions & facilities
Súper limpia la atención muy buena todo excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

JORGE E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very amazing experience. Every staff member was extremely pleasant and approachable from each section of the resort we are definitely coming back.
Stayed 8 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Service is outstanding. Food is great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Burnett, WOODBRIDGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in a year staying here. Great service, accommodations, and entertainment and selection of restaurants and food
Stayed 3 nights in Jun 2025

10/10 Excellent

Kayla

Stayed 4 nights in Aug 2025

10/10 Excellent

Anyelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, a super relaxing space. My husband and I relaxed a lot. The staff was very attentive, friendly, and courteous.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tatyana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for masseur Miray.She is the best TATYANA. THANKS TO BATLER FRANK FOR beautiful birthday arrangements ❤️
Stayed 6 nights in Aug 2025

4/10 Poor

Kishwar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service if we order they charge for service not food but service limited Reastaurants are open not a great food. No access for beach
Stayed 2 nights in Aug 2025

10/10 Excellent

Milbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for my daughter’s 25th birthday and could not have had a more amazing experience. From the moment we arrived the staff immediately made us feel welcomed and at home. Our rooms got upgraded to ocean view suites which were absolutely stunning. The food at Casa Bella was delicious and well varied. We especially loved the smoothie station, where each day we would look forward to getting our smoothie made. We ate at the steakhouse which was absolutely delicious, and one night even ran late to make our reservation for the Italian restaurant which my daughter really wanted to go to, and the Director of Food and Beverage, Elias, went out of his way to make sure we could get a reservation. To Elias, Juan Jose, Robert, and all the servers and staff at Sanctuary Cap Cana, THANK YOU for making our trip absolutely unforgettable. We look forward to visiting again!
Stayed 3 nights in Aug 2025