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Serena Village

3.0 star property

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Exterior
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View
View from room
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Private kitchen
1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

View map
Carretera 106, Punta Cana, La Altagracia, 23000
  • Place, Downtown Punta Cana
    ‪8 min drive‬
  • Place, Punta Cana Beach
    ‪17 min drive‬
  • Place, Bavaro Beach
    ‪19 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Private kitchen

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 2 Twin Beds, 2 Large Twin Futons and 1 Double Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Pool View

1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi

Basic Apartment, 1 Bedroom, Kitchen, Pool View

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Punta Cana

Located in Punta Cana (Verón), Serena Village is within a 15-minute drive of Downtown Punta Cana and Cabeza de Toro Beach. .This beach hotel is 6.6 mi (10.6 km) from Bavaro Beach and 11.1 mi (17.9 km) from Juanillo Beach.

What's nearby

  • Coco Bongo Punta Cana - 8 min drive - 6.2 km
  • Downtown Punta Cana - 8 min drive - 6.5 km
  • Cabeza de Toro Beach - 16 min drive - 11.8 km
  • Punta Cana Beach - 17 min drive - 14.8 km
  • Bavaro Beach - 19 min drive - 12.1 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 16 min drive

Restaurants

  • ‪Asadero Doña Pula - ‬4 min drive
  • ‪Cash & Carry - ‬18 min walk
  • ‪Panoche - ‬5 min drive
  • ‪Licormart Cash And Carry - ‬8 min drive
  • ‪Los Balazos - ‬17 min walk

About this property

Serena Village

Family-friendly hotel with 10 outdoor swimming pools connected to a shopping center in Punta Cana
Serena Village offers 16 air-conditioned accommodations with private pools and washers/dryers. Rooms open to balconies. Beds feature Tempur-Pedic mattresses. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

In-room wired and wireless Internet access is available for a surcharge. 32-inch Smart televisions come with digital channels. Housekeeping is provided once per stay.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned rooms featuring private pools and Smart televisions. Your room comes with a Tempur-Pedic bed. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers and ovens. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge.
Spend the day on the private beach or dip into one of the 10 outdoor swimming pools. Additional features at this hotel include wedding services, tour/ticket assistance, and a picnic area. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Grab a bite from the grocery/convenience store serving guests of Serena Village. Wrap up your day with a drink at the beach bar.
Featured amenities include express check-out, multilingual staff, and an elevator. This hotel has 4 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transport

  • Airport drop-off shuttle (surcharge) from 3 PM to 7 PM on request
  • Area shuttle (surcharge) up to 10 kilometres
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A beach bar
  • Private picnics

Things to do

  • 10 outdoor pools
  • Basketball
  • Children's pool
  • Evening entertainment
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • 10 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room washing machine/dryer
  • Living room
  • Playground
  • Private pool
  • Separate in-room dining area
  • Trampoline

Conveniences

  • Grocery/convenience store

Guest services

  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 32 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Outdoor shower
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Private pool

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Laptop workspace
  • Living room
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Airport shuttle fee: USD 25 per room
  • Airport shuttle fee per child: USD 25 (up to 17 years old)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: USD 50 (subject to availability)
  • Electricity fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges consumption-based electricity fees.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serena Village Apartment Punta Cana
Serena Village Apartment
Serena Village Punta Cana
Serena Village Hotel
Serena Village Punta Cana
Serena Village Hotel Punta Cana