Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Private beach, white sand, sun-loungers, beach umbrellas
Lobby
Restaurant
Premium Suite | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Breakfast included

Explore the area

View map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Place, Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Place, Bavaro Beach
    ‪21 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Garden View

8.6 out of 10
Excellent
(152 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(393 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(70 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(43 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(217 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(31 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(56 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(5 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Room Luxury

  • 49 sq m
  • Sleeps 1

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(50 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(11 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.2 out of 10
Very good
(24 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury

  • 98 sq m
  • Sleeps 6

Similar properties

About the area

Punta Cana

With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. .This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.

What's nearby

  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Coco Bongo Punta Cana - 10 min drive - 8.1 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪The Win - ‬1 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Restaurante Brasileiro Punta Cana - ‬19 min walk
  • ‪Thalassa Restaurant - ‬6 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Beachfront property with 3 outdoor pools and a full-service spa
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3000 out of 6537 reviews
Rating 8 - Good. 1523 out of 6537 reviews
Rating 6 - Okay. 1062 out of 6537 reviews
Rating 4 - Poor. 482 out of 6537 reviews
Rating 2 - Terrible. 470 out of 6537 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Skylar

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Food was not good at all, and the beach was filled with seaweed which caused an awful odor. Couldn’t really enjoy the beach because there was so much seaweed. Not enough activities to enjoy.
Stayed 8 nights in Jul 2025

6/10 Okay

Gehan H

Liked: Cleanliness, amenities
The rooms size are very good, the housekeeping are good. I gave this resort 3 stars because There is no AC across the resort, the only AC is in the rooms or in the gym. The open buffet has very limited glass cups , you have to wait lining up till the staff takes the dirty cups , clean it then bring it back to the juice station to drink any juice . The Staff at the a La cart restaurants are not friendly and the quality of food is not good.
Stayed 4 nights in Aug 2025

4/10 Poor

Ivelisse

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Poor food quality and no A/C at all just the room. None of the A/ C at the restaurants worked. Also, the smell was terrible, they recylce water and springle it to flowers and gardens area. I wont recommend at all.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lusivania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was so good and the staff was amazing.
Stayed 3 nights in Aug 2025

2/10 Terrible

Livan

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Brandy

Travelled with family, Travelled with group
Disliked: Staff & service
This is a beautiful hotel with stunning views in an amazing country. However, the hotel lacked a sense of culture and pride. If you’re looking for a calm vacation with little to no distractions, this is a good spot to unwind. As for activities offered within the hotel, it’s more of a “if you want it, go look for it” vibe. There are a few things here and there, but overall, it feels like you could be at any nice resort anywhere—not something that feels unique to the place. The food was a bit bland, and unfortunately, the staff didn’t seem very engaged. Some appeared annoyed by simple requests, which made the experience feel less welcoming.
Private beach
Lobby area
Main lobby
Stayed 4 nights in Jul 2025

6/10 Okay

Branden

Travelled with family, Travelled with partner
Liked: Staff & service
The food in the buffet on the family side will keep you alive, but it’s in need of a drastic overhaul. Most of the dishes are under or overcooked and over or under seasoned. You have been warned. It’s probably related to going in August, but the beach was uninhabitable because of the smell from what I assume is the excessive amount of seaweed in the water. There’s not much they can do about that. Just know that you will notice an unpleasant odor throughout the resort if you go during the summer months. Especially during the daytime hours. We weren’t able to enjoy the swim up room we had in building six because of the strong smell from the standing water near the building that is being constructed behind building six. They accommodated us and gave us another room without a working thermostat or TV remote. If you have ever experienced the humidity here, you know a working thermostat is a must. Someone from maintenance did get the thermostat working, but it was stuck in the on position with the AC blasting cold air into the room. Adjusting the temp was not an option. On the bright side, the staff was really nice and accommodating. There are better dining options in the restaurants, but you will need to make reservations in advance. Tip: if you’re on the family side, go to the Mexican restaurant for the lunch buffet. Make dinner reservations at one of the restaurants for dinner.
The beach party was amazing! Bravo!
Our boat excursion.
Stayed 5 nights in Jul 2025

6/10 Okay

Daniel Karol

Liked: Amenities, property conditions & facilities
I would give this resort more stars but.... It depends if you are adult or mother with young kids. For small kids it's perfect because warer is tooooo shallow. 300 feet from the shore water is up to your waist. If you want to swim in the ocea you can forger about it. I lobe to sail in catamaran. Not here. They can allow you to do it in the area where people are swimming. There is no fun but the guy, who does not speak english at all tells you that this is dangerous to sail further unless you give him money. The funny thing is that you see people from dufferent resorts sailing far away into the ocean. The other terrible thing is a lot of people who wants to sell you very overpriced merchandise or excursions. STAY AWAY FROM THEM. The worst thing is they work for the resort and they can ruin your trip. You have to be nasty to them. Onle then they will stay away from you. Overall if you want to stay acrive go somewhere else. If you're coming with small kids and you want to overpaid for everything or you want to stay in the pool all day drinking beer from your own container and stay away from the beach it's perfect for you.
Stayed 8 nights in Apr 2025

6/10 Okay

Laura

Travelled with family
Disliked: Staff & service, property conditions & facilities
I’ve been to this resort in 2023, it was spectacular. I’m not sure what happened but everything went downhill ever since. 1. Food, hibachi, steakhouse are good. Buffet is ok- a lot of unsanitary conditions, some family members got sick due to this. Buffet needs to be properly managed and hygiene needs to be implemented. 2. The air conditioning issue- we actually noticed it’s on but barely works. For a property that’s 5 stars… I dunno? Maybe buy new AC units? 3. Towels. lol that’s literally the cheapest investment for a hotel.. they appear to be the same towels from since they opened. 4. Service is ok- it’s a hit or a miss in multiple places.it will depend on the time of the day and the employee helping you. 5. The “smell” you read reviews about is probably related to the seaweed which yes is a nature problem and they literally clean everyday- the entire resort. So cleanliness isn’t lacking. 6. Rooms are good, but unfortunately we couldn’t use our pool in building 4 due to the seaweed smell Unfortunately this was the most disappointing trip I had & it’s unlikely I’ll return. I wouldn’t recommending booking this resort, there’s much better maintained resorts for the cost they charge. If you decide to go, pack your own food & towels and maybe even drinks- pool bars are slow.
Stayed 4 nights in Jul 2025

10/10 Excellent

Orlando T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant to be at the Serenade Hotel. We enjoyed every moment on it. Clean rooms, good room services, they placed beer and water every day on the fridge. Pools were very clean, a lot of fan at nights(dancing, theater shows, karaoke’s), many options for lunch and dinner. Thank you for make us a very good stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

6/10 Okay

Marcia Cristina Tamai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Surrounding area needs to be cleaned. Olivo restaurant was terrible. Staff needs to be more courteous. Japanese and steak house restaurants are very good
Stayed 9 nights in Jul 2025

4/10 Poor

Rachelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food wasn’t good and you can’t get reservations for dinner easily. They just say they are full when they aren’t. Not explained at check in either. Restaurants were empty and still wouldn’t let us eat our first night there. Definitely not the best all inclusive we’ve stayed at. The smell from the seaweed was terrible. I know they can’t help that but it was bad.
Stayed 6 nights in Jun 2025

2/10 Terrible

Julian Leyva, Miami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was terrible.
Stayed 7 nights in Jul 2025

8/10 Good

BRANDON SEAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good from food to entertainment to cleanliness and everything close by.
Stayed 8 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people was very friendly . The hotel was very clean. The food was amazing. I recommend Serenade Punta Cana for vacations.
Stayed 7 nights in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful room and very clean, smell from seaweed, but not terrible. Dining was pretty good for all inclusive but restaurant choices are limited unless you’re staying at adult side. Probably would go back again but early in the spring (It was hot)
Stayed 6 nights in May 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is horrible, all restaurants do not turn on the AC. Property needs work
Stayed 4 nights in Jul 2025

8/10 Good

Isabelita

Stayed 3 nights in Jul 2025

8/10 Good

dino

Stayed 10 nights in Jul 2025

8/10 Good

Racha

Stayed 7 nights in Jul 2025

8/10 Good

CJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this resort. It was pretty amazing. The staff, everywhere was so nice and welcoming. Especially the pool staff. BUT. The only thing we didn’t like was the food. It was really disappointing. They had like 4 other restaurants for dinner, but you had to have reservations for them. And it was really hard to book for it. The buffet was not good. But since we overall, loved our stay. We would go back
Stayed 3 nights in Jul 2025

6/10 Okay

Fred

Travelled with partner
Liked: Staff & service
They smell of seaweed was strong but understandable. The room smell like mildew which was disappointing and the food for the most part was substandard. Surprised there was no shuttle transportation at the airport to get to the hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Joshua Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Jose Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025