2/10 Terrible
Luis Angel Rodriguez
6 Aug 2025
Disliked: Cleanliness, staff & service
You sale this as an adult all inclusive with option for family side. I thought, according to your advertisement that we would be an adult side. Surprise to me as we arrive that it was the family side and if i wanted to be moved it would be $250 per person per night. They actually offered us a tour of the adult side and i found that offensive since i already got scammed and now the hotel wants to scam me also? Then the "all inclusive" resort wasn't all inclusive. Free wifi only works in the lobby. Me and my wife had a room with 2 beds. I aske the man at the counter why would i want 2 beds. This experience was horrible and a waste of money! It was 10 of us and the experience was the same. And quite a few people had the same experience after purchasing through this site. This was horrible and will never do business with this companies again and will never recommend it.
Luis Angel Rodriguez
Stayed 4 nights in Jul 2025












































