Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Similar properties

About the area

Punta Cana

With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. .This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.

What's nearby

  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Coco Bongo Punta Cana - 10 min drive - 8.1 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2820 out of 5922 reviews
Rating 8 - Good. 1424 out of 5922 reviews
Rating 6 - Okay. 902 out of 5922 reviews
Rating 4 - Poor. 388 out of 5922 reviews
Rating 2 - Terrible. 388 out of 5922 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nardos Aregai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really good trip! Resort is clean, staff were kind and fun, food was decent, and beach and other amenities were great. Would definitely go back again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lesley Elizabeth

Stayed 7 nights in Mar 2025

10/10 Excellent

federico fernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, all inclusive. Food above avg. friendly staff. Stay away from people from Xpand shirts. They will try to sell you timeshare.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael Bernard, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went for our honeymoon, we had the pool access room - which was great to relax when we wanted a less crowded swim. The resort is beautiful, with lots of friendly staff. There are activities for all, great food and great service. Would definitely go back.
Stayed 6 nights in Mar 2025

10/10 Excellent

Gregory William, Innisfil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walkable size, modern facilities, and food that’s almost as good as home. This is the first all-inclusive resort in all my years of travel that I’ll make an effort to come back to!
Stayed 6 nights in Feb 2025

10/10 Excellent

SHANNON

Liked: Cleanliness, staff & service, property conditions & facilities
I read the bad reviews and was worried. I shouldn't have read the bad reviews. The rooms, pools and beach were nice, the people were so friendly and helpful, and the restaurants had good food choices. We had so much fun and would definitely go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beach, spa was nice, people were friendly, rooms clean, not much of a party resort- it was relaxing. Good for families and adults who come to get peace .
Stayed 4 nights in Mar 2025

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a solid choice in Punta Cana. Had a swim-up room, and it was very cleaned and served by the cleaning staff each day. Good amount of activities if that's your goal, or great for just sitting in the pool or on the beach (which has ample places to sit) to get some sun. Restaurant food was quite good, from hibachi to italian and the steakhouse, and the breakfast buffet was also plentiful (had an omlet made for me each morning). Only downside is they will try and sell you on spending several thousand dollars on joining a membership program for the hotel group, but sitting through an hour of that was really the lowpoint of the trip. Otherwise, a few people trying to sell you boat cruises and things like that but nothing egregious (and if you're with a group that could be fun). Staff was not overly courteous or rude (descriptions vary here and I'd say that's fair -- some are friendly, others barely look at you) but par for the course. Resort looks exactly as advertised, though note there is the family side, and the adult side, which are different reservations/bookings. If you're traveling without kids, may be worth springing for the adult side. But overall would return here myself!
Stayed 4 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Hyun-Ah

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

2/10 Terrible

Benewaa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not as advertised. The staff at the reception are not helpful. Also be aware of them trying to lure you to sign up for xpand. Do not sign up !!!!! Our experience was terrible, will not recommend
Stayed 5 nights in Mar 2025

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Great hotel, great stay, would definitely come back. Definitely more for families
Stayed 4 nights in Mar 2025

6/10 Okay

Cesar

Travelled with family and small children
Concierge very pushy and would not take no for an answer.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, immaculate scenery! The staff were very accommodating and friendly!
Stayed 5 nights in Feb 2025

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, amenities
Was nice but the food was not good and the restaurants weren’t either
Stayed 4 nights in Mar 2025

10/10 Excellent

Lexi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancée and I just stayed at Serenade Family side for 5 nights and had a great time! We came here for the sole purpose of relaxing, eating, and drinking. This resort fully satisfied all of our wants andneeds. Service (10/10): Adel at the Japanese hibachi made our first night wonderful. Alberto, Hector, and Blandino were amazing bartenders at the pool bar close to the Mexican restaurant. The entertainment employees always had a good vibe and made the events extra fun. Buffet staff and restaurant staff were always on top of the service, constantly refilling drinks and clearing dirty dishes. Food & Drinks (9/10): The food was great, we were never hungry and had so many options. Loved the choices in both the breakfast buffets. We also enjoyed the beach food truck for lunch and the sports bar food for late night munchies. Mediterranean had the best food in our opinion, and the steak house was not the best. Obviously all drinks are a little skimpy with alcohol, but just ask for an extra shot and they are happy to give it to you! (Don’t forget about the coffee bar where they serve amazing coffee, lattes, and espresso cocktails) Overall (10/10): We are so glad to have stayed at Serenade. The whole resort is very clean and the workers work extremely hard. Do not forget to tip the service workers for their excellent work! The waterslides are also super fun, great for kids and also great for adults like us. Beachfront was beautiful with many different fish and people cleaned up the
Stayed 5 nights in Mar 2025

8/10 Good

Isaiah

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Erika, Salem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property aesthetic was beautiful and staff was amazing. There was a variety of amazing food and drinks which made our stay that much better.
Stayed 6 nights in Mar 2025

8/10 Good

Dessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the hotel. The outside were always well groomed and the room itself was clean and neat. I would have prefer more dining options especially with the buffet as well. Overall, I enjoyed my stay at Serenade with my friend for my birthday.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kashaf

Travelled with family
Liked: Staff & service, property conditions & facilities
It was my first time at any resort in the south. My family was with me. We still have to try some other resort to compare and have a better idea. It was almost excellent but there are always things to be improved. Buffet was great and other dinning restaurants were awesome. Overall property was clean and well designed. Pools were clean and bars were excellent. Staff were so nice and cooperative but room service could have been better. There were few issues with room service. They did not clean the floors properly. Showers were designed poorly. When taking a shower it splashed water all over the floor. They didn’t even clean it well. Beach water was blue and see through but there was so much seaweed on the shore.
Stayed 5 nights in Mar 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Max, West Chester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenade was such an amazing resort. Our first impression when arriving was the excellent staff. Everyone from the front desk team, the bartenders, the housekeeping, the entertainers, and the restaurant staff was excellent. They all had huge smiles on their faces always and made our stay even more special than we thought it could be. The food was great, the beach was amazing, the activities on the resort were fantastic. We loved the pool foam party, and the beach white party on our last night. Would recommend Serenade to all ages. My friends and I went for spring break, but it’s truly great for all.
Stayed 5 nights in Mar 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definitely would stay here again
Stayed 5 nights in Mar 2025

8/10 Good

Annie Leng

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ocean and walking distance from all locations!
Stayed 6 nights in Mar 2025

6/10 Okay

Sarah

Stayed 5 nights in Mar 2025