Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Nightclub
Restaurant
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included

Explore the area

View map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

8.0 out of 10
Very good
(22 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.6 out of 10
Excellent
(217 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(29 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(43 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(377 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(69 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(143 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(5 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.4 out of 10
Exceptional
(50 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(54 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Similar properties

About the area

Punta Cana

With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. .This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.

What's nearby

  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Coco Bongo Punta Cana - 10 min drive - 8.1 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Windows Restaurant - ‬4 min drive
  • ‪The Win - ‬1 min walk
  • ‪The Cut - ‬12 min walk
  • ‪Restaurante Brasileiro Punta Cana - ‬19 min walk
  • ‪Thalassa Restaurant - ‬6 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 15 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Water park
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2946 out of 6394 reviews
Rating 8 - Good. 1498 out of 6394 reviews
Rating 6 - Okay. 1023 out of 6394 reviews
Rating 4 - Poor. 478 out of 6394 reviews
Rating 2 - Terrible. 449 out of 6394 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Shonna

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

2/10 Terrible

Leidy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jun 2025

8/10 Good

Tasheka

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hello , are trip started off rocky but by the end of our family trip we had a great time.
Stayed 4 nights in Jun 2025

4/10 Poor

ameerah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our door was unlocked the entire day and they did not make it a priority. The food was not very tasty and the staff could be rude at times.
Stayed 4 nights in Jun 2025

8/10 Good

Skyelah

Stayed 3 nights in Jun 2025

6/10 Okay

Jasmany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a hotel that I would recommend. The people that work there were very friendly but I spent 3 days without shampoo and shower gel. The bath towels are supposed to be white but they are grey not because they are grey, just because the way they cleaned it they still look dirty. The drinks are the worst. You are not going to get decent drink. I was not expecting the best ones but at least a decent drink, they taste awful. The restaurants were good the food at the restaurants was good and the buffet at dinner time was a better than breakfast. The buffet at breakfast time was horrible. Not one real juice, everything tasted so weird. Breakfast was horrible.
Stayed 6 nights in Jun 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and spacious. The buffet food could use some mire variety, food was average.
Stayed 5 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property appeared to be only at 2/3 occupancy and we never had a problem finding a lounger near the pool or on the beach. Even though there was a fair amount of seaweed on the beach it was neatly piled and the resort had a boom which kept a lot more away from the beach. It had a great sandbar that you could walk out to and the water was only shallow. The al la carte restaurants were very good except for the steakhouse as the chef didn’t know how to cook a well done steak to my wife’s liking. It would’ve been more enjoyable if the a la carte restaurants had A/C The resort put on some enjoyable evening entertainment and a very good Beach Party with a music mix that you would hear played back in a Canadian disco The constant attempts to get you to buy a time share at the start of our vacation became wearing until the regulars realized that we were DEFINITELY NOT interested and left us alone. Don’t fall for the line of a gourmet breakfast as it’s 3 hrs you’ll not get back from your day as it’s a way to get you to listen to a salesperson selling time share. We had fallen for it once on a previous trip and said never again.
Stayed 7 nights in Jun 2025

6/10 Okay

Faith Ann

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Rooms were very nice, beach was super dis-satisfying. However, the pools were very enjoyable. Lots of seating space around pools and eating areas. Entertainment was decent. Lots of maintenance and cleaning was happening during visit. The people were not friendly and could be a little more pleasant. The food was alright I did enjoy the pre book restaurants more than buffet. A little light on the alcoholic drinks too.
Stayed 6 nights in Jun 2025

6/10 Okay

TahNisha

Travelled with family
Liked: Cleanliness
The property is beautiful aesthetically however our room was much to be desired. Not sure if it’s because we booked through Expedia and not direct, the room was not great. You could see spackle in the bathroom and it looked unfinished. Towels were rough and dingy. No wash clothes or face towels and not enough for three people in a room. A double bed room has a window view into the shower which did not work for our teenager. Someone always had to step out onto the patio while another showered. Probably works better in a king room. Our swim out pool faced construction on a new building so while the noise was annoying, the workers staring over at us and my teen was uncomfortable to say the least. In addition some appear to sleep at the construction site as they were present all night. The food at the buffett was not good. Everything was bland. I tasted nothing with Dominican seasoning. As a New Yorker I know very well how the food should taste and was disappointed. Reservations were hard to get at restaurants but the steakhouse was bearable. Hibachi dinner was ok. The spa is under construction but we did a couples massage which was nice but should have been dimly lit instead of bright lights and a towel over our eyes. Worst experience was getting roped into a “time share” presentation. What I thought was hospitality turned out to be two hours taken away to sell us on the “preferred club”. The Michael Jackson show was entertaining. Decent stay but will not return.
Stayed 4 nights in Jun 2025

2/10 Terrible

Keith

Disliked: Staff & service
The foods at the specialty restaurants were great small portions though wish the portions were bigger. The food at the buffet was not appealing at all. For the most part the staff were okay sometimes slow to assist. My most unfavorable experience was at checkout. During the check in process we were advised that if we lost the band that was given it would be a $150 replacement fee. What that fee covered was never explained also it needs to be indicated to the guest that at checkout that same band needs to be returned. I took mine off yes I had it with me, but if I hadn’t you would have charged me $150 for what?? Again, I’m still waiting for an answer why. The band was removed the night before I checked out still looking for an explanation about this band.
Stayed 4 nights in Jun 2025

10/10 Excellent

taitiana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 3 nights in Jun 2025

6/10 Okay

Kyle Hilding

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel, grounds, and room are nice not great, no a/c in the theatre but large fans made it tolerable. Very few staff understood English so it made it difficult at times. Rooms are large and clean, but they did not replenish the mini-bar. No bottled water on the property with the exception of a few in the minibar at check in. The specialty restaurants were ok. The buffets are not good. Poor quality and many items are clearly reheated from a previous day. If it freshly cooked it ok. The website states "Gourmet" meals. Not even close. Entertainment was good, the beach was also very nice. All that said, it was just an average experience. But, it's also one of the cheapest all inclusive resorts on the island so you get what you paid for. Serenade is much like an average RIU.
Stayed 7 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot is super dope 🔥🔥💯 Definitely coming back again!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó este hotel. Solamente no me gustó que cuando quise rentar unos kayak el personal encargado de eso me dijo que no se podía porque el se tenía que ir para su casa( era un domingo a las 3 de la tarde)
Stayed 6 nights in Jun 2025

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities
Property very clean!!!
Stayed 9 nights in Jun 2025

8/10 Good

david cornelius

Stayed 7 nights in Jun 2025

6/10 Okay

DENISSE FIGUEROA

The same day
Stayed 3 nights in Jun 2025

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 6 nights in Jun 2025

10/10 Excellent

Yurien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente customer service y muy bonito hotel
Stayed 5 nights in Jun 2025

8/10 Good

Michel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and peaceful place to relax, the distance from the lobby to the beach is walkable, and enjoyable. Grounds are kept nicely. Staff was friendly and professional.
Stayed 5 nights in Jun 2025

6/10 Okay

LaShan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the lobby and poll areas were beautiful. there were so many flys in the buffet area and no AC. the lobby was also very hot. my swim out had rust on the sides and they did not clean my pool the entire time I was there
Stayed 4 nights in Jun 2025

6/10 Okay

Javier

Travelled with family
Liked: Property conditions & facilities
Nice rooms but bottom ones had a bad smell in BR ,Food was good But to many Flies because they keep doors open and VIPs had AC DR and no natural juices for mix drinks they use syrup flavors And had to paid for premium drinks like my Fav Gray Goose!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was amazing place everything was amazing food, location, areas común, just one lady that she don’t want like serve me I felt like racism but beside that I love that place I would go again 100% recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Zaimi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, limpio, la atención del personal muy amables. Las bebidas un poco flojas de alcohol, la comida muy buena y los restaurantes especializados excelentes
Stayed 5 nights in Jun 2025