Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Restaurant
Lobby
Premium Suite | View from room
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

8.4 out of 10
Very good
(20 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.8 out of 10
Excellent
(214 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.4 out of 10
Very good
(21 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(29 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(9 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(41 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

8.8 out of 10
Excellent
(362 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.2 out of 10
Very good
(50 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

9.2 out of 10
Wonderful
(67 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(137 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(5 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.4 out of 10
Exceptional
(49 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(53 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

About the area

Punta Cana

With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. .This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.

What's nearby

  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Coco Bongo Punta Cana - 10 min drive - 8.1 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2920 out of 6264 reviews
Rating 8 - Good. 1486 out of 6264 reviews
Rating 6 - Okay. 988 out of 6264 reviews
Rating 4 - Poor. 439 out of 6264 reviews
Rating 2 - Terrible. 431 out of 6264 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maura I, Long Beach

Travelled with group
Liked: Cleanliness
Rooms were clean and comfortable. We had a lovely waitress at the pool who was very attentive and pleasant. In general the food options were limited and upon our arrival we found it difficult to make reservations for dinner. We did enjoy our meals at the Mediterranean restaurant and the Hibachi restaurant. Very under-staffed in the two buffet areas and some restaurants, so at times those staff that were working were overworked and stressed with guests requests.
Stayed 5 nights in Apr 2025

6/10 Okay

Patricia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
0
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 4 nights in May 2025

10/10 Excellent

Jordan

Stayed 4 nights in Apr 2025

10/10 Excellent

Tykhil

Stayed 5 nights in May 2025

6/10 Okay

Catherine

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The stay was just ok. Food was good and bad. Service was weird. Some days services was good in the restaurants but the cut was awful. The buffet service was awful. The team was over worked and could care less.
Stayed 7 nights in Apr 2025

10/10 Excellent

Hecmari

Liked: Cleanliness, staff & service, property conditions & facilities
One thing that I like, it was a lot of option to eat. It was like the buffet. When I first arrived there when I got in my room, I don’t like it because it was staying in my covers, but one thing that I called customer service and they got fixed. They went and changed my Culver’s and another thing it was in hot water when I first got there, but like I say, I called from this and they went and got a fix The housekeeping, ladies they was nice Erica the one went right there. She was nice too, and Vivi. I have coupling inconvenience, but I will go back and I’m going back.
Stayed 6 nights in Apr 2025

8/10 Good

Deoceshia

Stayed 4 nights in Apr 2025

10/10 Excellent

Bibiana Medina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the resort—everything from the rooms to the amenities was fantastic. The property is well-maintained, the food was excellent, and the location is beautiful and relaxing. The only downside was the reception staff. Unfortunately, they came across as unwelcoming and not very helpful during check-in and checkout. A warmer and more professional front desk experience would have made the stay truly perfect.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kiranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Nashali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort! So many food options and great restaurants! The staff of the entire resort are very professional, fun, and lovely. My wife and I will definitely go back and will bring both of our families, too.
Stayed 6 nights in Apr 2025

10/10 Excellent

Terissa Rayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant.
Stayed 7 nights in Apr 2025

10/10 Excellent

Julian

Stayed 3 nights in May 2025

8/10 Good

Vitaliy

Travelled with family
Liked: Amenities
It was OK not much to do for someone who wasn't drinking
Stayed 7 nights in Apr 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness
The staff kept the property incredibly clean and were helpful when tipped. For a newly renovated property, there were some older finishes, but again, the property is one of the cleanest I have ever been. As a side note, we stayed in one of the swim up pool suites. There is stagnant water surrounding the pool, and the mosquitos were vicious when we sat on the lanai. I went to the shop to get bug spray because it was so bad, and they charged me $30, which is extraordinary even for a resort shop.
Stayed 4 nights in Apr 2025

10/10 Excellent

karolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Rhoda

Travelled with family, Travelled with group
Disliked: Staff & service
It was our second time at this facility and it was not how it was last time. We only went back to this resort because of how the staff and room was the first time. This time around, we had a bartender that was at the swim up pool near the buffet and his attitude was horrible! He wouldnt even let us see his name tag. Also, when checking in, the person working the front desk also had an attitude and made us go back twice for our keys since we had two different rooms. Also, we noticed that a few of the Entertainment employees were no longer working there and they were the ones that made the experience a whole lot better! Francisc was the main one who made the dancing so much fun and included the kids. It was a shame that he was no longer working there. Thank God for Minerba Cabrera and Keila Medina for including my kids in the activities and always having a smile on their faces! Also, Jose that works in the buffet and restaurants was also amazing with the service! For the room, it smelt like mold and looked very old compared to our room back in January. Next time, unfortunately, we will be trying another resort.
Stayed 5 nights in Apr 2025

6/10 Okay

Gino

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property is in need of a overhaul. It also needs to hire more staff extremely understaffed.
Stayed 5 nights in Apr 2025

2/10 Terrible

Amani

Stayed 4 nights in Mar 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well manicure. Looks great
Stayed 9 nights in Apr 2025

6/10 Okay

misghana

Travelled with family
Very mid, wouldn’t come back. The food is ok 6/10.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shaquayla

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience !
Stayed 5 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort, staff was very friendly The rooms were excellent Everythingwas okqy
Stayed 5 nights in Apr 2025

6/10 Okay

Andrea Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 5 nights in Apr 2025