Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Creator video - submitted by Luxury Richland
Exterior
Miscellaneous
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly

Explore the area

View map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪11 min walk‬
  • Place, Dolphin Explorer
    ‪19 min walk‬
  • Place, Cabeza de Toro Beach
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

Luxury Room, Garden View

8.4 out of 10
Very good
(161 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

8.6 out of 10
Excellent
(415 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

8.0 out of 10
Very good
(55 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

8.8 out of 10
Excellent
(80 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

8.8 out of 10
Excellent
(48 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds
  • Free Wi-Fi

Luxury Room, Pool Access

8.6 out of 10
Excellent
(223 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room, Pool Access

7.6 out of 10
Good
(32 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(67 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 1
  • Free Wi-Fi

Double Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 2
  • Free Wi-Fi

Triple Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 3
  • Free Wi-Fi

Quadruple Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 4
  • Free Wi-Fi

Triple Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 3
  • Free Wi-Fi

Quadruple Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 4
  • Free Wi-Fi

Room Luxury

  • 49 sq m
  • Sleeps 1
  • Free Wi-Fi

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2
  • Free Wi-Fi

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3
  • Free Wi-Fi

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4
  • Free Wi-Fi

Triple Room Luxury

  • 49 sq m
  • Sleeps 3
  • Free Wi-Fi

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4
  • Free Wi-Fi

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3
  • Free Wi-Fi

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2
  • Free Wi-Fi

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5
  • Free Wi-Fi

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4
  • Free Wi-Fi

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5
  • Free Wi-Fi

Luxury Suite

9.6 out of 10
Exceptional
(57 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

9.2 out of 10
Wonderful
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Luxury Suite

7.6 out of 10
Good
(14 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 98 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite Luxury

  • 98 sq m
  • Sleeps 6
  • Free Wi-Fi

Similar properties

About the area

Punta Cana

With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. .This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.

What's nearby

  • Bavaro Lagoon - 11 min walk - 0.9 km
  • Dolphin Explorer - 19 min walk - 1.6 km
  • Catalonia Caribe Golf Club - 3 min drive - 1.5 km
  • Cabeza de Toro Beach - 3 min drive - 1.3 km
  • Bavaro Beach - 22 min drive - 16.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Windows Restaurant - ‬4 min drive
  • ‪The Cut - ‬12 min walk
  • ‪The Win - ‬1 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬5 min drive
  • ‪Brasería Steak House - ‬2 min walk

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 603 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3112 out of 6829 reviews
Rating 8 - Good. 1562 out of 6829 reviews
Rating 6 - Okay. 1138 out of 6829 reviews
Rating 4 - Poor. 498 out of 6829 reviews
Rating 2 - Terrible. 519 out of 6829 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jayme

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A lot needed to improve, first elevator is not working for 4days, food is hit and missed, restaurant services is slow, not everyone is friendly. Clearly not a 5* hotel. This is 3-4* for me. I will rate my stay 6/10.
Stayed 5 nights in Feb 2026

6/10 Okay

Yuval

Liked: Cleanliness, amenities
Gluten free options are not available
Stayed 5 nights in Jan 2026

8/10 Good

Melisha

Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Stayed 5 nights in Jan 2026

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, people are friendly. Food was ok. The only thing I didn’t like was the fact that they try to sell us on a vacation membership that was outrageous. They started with a “as a new client we like to welcome our guests to eat at the all adult breakfast spot across the hotel, and you’d get free welcome package” they didn’t say that we would have breakfast with someone to “get to know us”, and was there for 3 hours trying to convince us to sign up for the membership.
Stayed 5 nights in Feb 2026

8/10 Good

David Erick

Stayed 7 nights in Dec 2025

2/10 Terrible

Nadia

Travelled with family
The worst experience ever , zero customer Service, the buffet is terrible, staff is very rude
Stayed 4 nights in Jan 2026

6/10 Okay

gina

Stayed 7 nights in Jan 2026

8/10 Good

Asha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities and entertainment!
Stayed 7 nights in Jan 2026

8/10 Good

Richard Wayne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 7 nights in Jan 2026

6/10 Okay

Daniela

Stayed 4 nights in Jan 2026

10/10 Excellent

Sarah Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very sweet, friendly and accommodating. The food is amazing especially if you book the restaurants, I booked the steakhouse (The Cut) and the Mediterranean restaurant (Bellum) both so flavourful, even the buffet is good, I normally get veggies and their steak, nachos at lunch with their salsas and sauces, the nacho chips are so good. The desserts are great too not super sweet, everything was very easy for me. Make sure u hav travel insurance in case of emergencies. Drinks are great too. Did the deep tissue massage, it hurt so good and so relaxing, def would come here again, my first solo trip was amazing!!
Stayed 4 nights in Feb 2026

4/10 Poor

shadei

Travelled with partner
Liked: Cleanliness, amenities
Food wasn’t the best, some of the staff made you feel very pressured , to buy and join memberships I’m on vacation trying to relax !
Stayed 3 nights in Feb 2026

6/10 Okay

Katie

Travelled with family
The grounds, beach and pool were very beautiful. The food was not great, although the staff tried very hard if you asked for something. The upsell business is a bit overwhelming as they are at every major entrance. It makes you feel in guard a lot. We really enjoyed that there were enough beach and pool umbrellas for everyone.
Stayed 5 nights in Jan 2026

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very courteous; room comfortable and spacious
Stayed 4 nights in Feb 2026

2/10 Terrible

Alonso

Travelled with family, Travelled with family and small children, Travelled with partner
Staff and amenities ,restaurants
Stayed 4 nights in Feb 2026

2/10 Terrible

Hoobert Augusto Aranda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff members lazy and don’t feel like working or helping costumers in there . I been in Punta Cana 7 times and I tried this resort for first time and I won’t go back . Not to mention sport bar restaurant servers don’t know what they doing . And wait for a burger one hour .
Stayed 4 nights in Feb 2026

8/10 Good

Kara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, staff at the adults only section of the resort were very helpful
Stayed 5 nights in Dec 2025

10/10 Excellent

Maritza

Stayed 1 night in Feb 2026

10/10 Excellent

Jeudy

Ñ
Stayed 2 nights in Jan 2026

4/10 Poor

Sandra Elizabeth

Room was neglected Lacked staffing, buffet food cold, etc
Stayed 4 nights in Jan 2026

6/10 Okay

Vilma

Stayed 4 nights in Jan 2026

8/10 Good

Tyra Jukendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing especially Andres, Brady and Nester.
Stayed 4 nights in Jan 2026

6/10 Okay

Inga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Clean. Good size. AC working well and quiet. Cleaning every day. Bringing fresh water, beverages, towels. No complaints. Service was good. Swimming pool and the area nice and clean. Location is nice as well. I’m giving 3 stars only because of food and service in buffet area. I’m not picky about food. Breakfast was ok. A lot to choose from. But we had to ask for coffee many times before they would bring it and twice we were done with breakfast before we get coffee. Lunch and dinner… it looks like it’s a lot of food, but sorry to say, meat hard to chew, veggies kind of bland no taste. Pizza was only thing I enjoyed and usually I don’t eat pizza. I asked for beer, four different waiter, and finally they brought it when I was done with my dinner. Second day, was the same, but that time I never got the drink. 😁 It would be a great place if they take care of that problem. Overall, it was ok. Thank you.
Stayed 4 nights in Jan 2026

10/10 Excellent

Suzanne Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean, friendly and attentive staff. I like the layout of the resort. The gym was a bit small and very warm. I was not impressed with the a la carte restaurants. They need a higher quality of food. The buffet had a good variety. Overall was very nice and enjoyed the week.
Stayed 7 nights in Jan 2026