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Hotel Casablanca

3.5 star property

Photo gallery for Hotel Casablanca

Superior Room, Sea View
Breakfast, lunch, dinner served; pool views
Breakfast, lunch, dinner served; pool views
View from room
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Av. Colombia con Av. Costa Rica N° 3-59, San Andrés, San Andres y Providencia, 880060
  • Place, Spratt Bight Beach
    ‪2 min walk‬
  • Place, Cultural Center Dock
    ‪6 min walk‬
  • Place, Paintball San Andres
    ‪9 min walk‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(26 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow

Bungalow

Bungalow

  • 57 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

  • Sea view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room Standard

  • 20 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room with Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Room with Sea View

  • Sea view
  • 18 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for 2-Bedroom Bungalow with Pool View

Premium bedding, down duvets, pillow-top beds, minibar

2-Bedroom Bungalow with Pool View

  • 57 sq m
  • Sleeps 6
  • Free Wi-Fi

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About the area

San Andrés

With a stay at Hotel Casablanca, you'll be centrally located in San Andrés, steps from Spratt Bight Beach and 6 minutes by foot from Marina Toninos - Dock. .This beach hotel is 0.6 mi (1 km) from Cultural Center Dock and 0.7 mi (1.1 km) from Paintball San Andres.

What's nearby

  • Spratt Bight Beach - 2 min walk - 0.2 km
  • Cultural Center Dock - 6 min walk - 0.6 km
  • Marina Toninos - Dock - 6 min walk - 0.6 km
  • Paintball San Andres - 9 min walk - 0.8 km
  • Letrero I love San Andrés - 16 min walk - 1.3 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 5 min drive

Restaurants

  • ‪Cafecafé - ‬4 min walk
  • ‪Restaurante Casa Bonita - ‬4 min walk
  • ‪Juan Valdez - ‬4 min walk
  • ‪Tico Tico - ‬2 min walk
  • ‪Restaurante Hotel Casablanca - ‬1 min walk

About this property

Hotel Casablanca

Hotel Casablanca offers 78 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This San Andrés hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite to eat at Tropical, a poolside buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Andrés? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room.
Tropical - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Sea Watch Caffe - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Casablanca - This beach restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mahi Mahi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Barcarola - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Casablanca
  • La Barcarola
  • Mahi Mahi
  • Sea Watch Caffe
  • Tropical

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 200000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out fee: COP 200000 (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casablanca San Andres
Hotel Casablanca San Andres
Hotel Casablanca Hotel
Hotel Casablanca San Andrés
Hotel Casablanca Hotel San Andrés

Hotel Casablanca Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Cory

Disliked: Amenities
One of the worst hotels I’ve ever stayed at. Zero service. Way overpriced. Horrible
Stayed 4 nights in Jan 2026

10/10 Excellent

Roberto

Stayed 4 nights in Jan 2026

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the worst experience I’ve ever had. First the lady at the counter tried to charge me $2800.00 and when my card declined
Stayed 2 nights in Jan 2026

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
A very negative experience. On our first day, there was a power outage that forced us all to evacuate. Waiting outside of the hotel, we almost missed our tour that day. That night, there was no electricity on our entire floor. They offered to take us to another hotel, but said they would only check availability at that moment. We decided to stay at the hotel and shower with cold water and sleep without light and heating. The worst part was that the hotel never took any responsibility for the problems. They kept leaving notifications saying that everything was due to circumstances beyond their control.
Stayed 3 nights in Jan 2026

8/10 Good

Erick, Worcester Ma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in good condition, food was great lots to choose from. They have a bit of a problem with gases coming up trough the drain and service in the restaurant needs to improve. 8 out of 10 for me
Stayed 13 nights in Dec 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was exceptional. The hotel is in a prime location on the Malecon and beach. We ate several times at the restaurants also breakfast daily and all meals were delicious.
Stayed 5 nights in Dec 2025

2/10 Terrible

Alberto

Stayed 1 night in Dec 2025

4/10 Poor

Barbara

Disliked: Property conditions & facilities
Hola, la instalación no está al nivel del costo de sus habitaciones, no tenía internet en la habitación y el baño estaba dañado.
Stayed 4 nights in Dec 2025

8/10 Good

Pete Van

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was excellent great staff, it was in the heart of the great part of town , beautiful beaches, recommend
Stayed 6 nights in Dec 2025

10/10 Excellent

Janeth

Stayed 6 nights in Dec 2025

6/10 Okay

Tricia ELIANA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the bathroom, unpleasant odor in the room, which according to staff, it was caused by humidity in the room
Stayed 5 nights in Dec 2025

10/10 Excellent

Robert Cornell

Stayed 4 nights in Nov 2025

10/10 Excellent

Eudiney lopes

Liked: Cleanliness, amenities, property conditions & facilities
Diana and all the staff was outstanding helping us all the time. Always happy. Thank you for everything we wish you the best we are happy that we picked this hotel
Stayed 7 nights in Nov 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025

10/10 Excellent

Syward Aubrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was always cleaned to perfection. The staff were all fabulous, friendly and helpful. Very centrally located to everything. Variety of foods and tasty. Had a wonderful time and would return to the hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

louse

Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

omar Silvera

Liked: Cleanliness, amenities, property conditions & facilities
Staff clean excellent food on the beach acc to every thing near by
Stayed 4 nights in Nov 2025

8/10 Good

Babak

Stayed 5 nights in Oct 2025

10/10 Excellent

Keith, Canton

Travelled with partner
Liked: Amenities
Great location, wonderful staff! Clean facilities
Stayed 5 nights in Oct 2025

4/10 Poor

Matt

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tengo sentimientos muy encontrados respecto a este hotel. Hay algunos aspectos positivos, pero en general la experiencia fue decepcionante y muy por debajo del nivel que esperaría de un establecimiento que se presenta como de categoría “superior”. Al hacer el check-in, nos entregaron unas pulseras y nos informaron de que no podíamos quitárnoslas bajo ninguna circunstancia, con una multa en caso de hacerlo. También nos dijeron que no podíamos movernos por el hotel sin ellas. No me había hospedado en un hotel que utilizara pulseras en más de 30 años, y me pareció una medida innecesaria e incómoda, tanto físicamente como en la experiencia del huésped. Realmente me hizo cuestionar qué tipo de clientela esperan si consideran que ese nivel de seguridad es necesario. Había reservado y pagado por adelantado cuatro habitaciones, proporcionando los nombres de los huéspedes en el momento de la reserva. Uno de los invitados originales no pudo asistir, por lo que invité a un sustituto. Sin embargo, al llegar, el personal se negó a entregarnos la cuarta habitación argumentando que el huésped registrado no estaba presente. A pesar de explicar que yo era el titular de la reserva, que todas las habitaciones estaban pagadas y que no tenía sentido negar el acceso a una habitación ya abonada, no hicieron ninguna excepción. Como resultado, terminamos utilizando solo tres habitaciones para cuatro personas y perdimos aproximadamente 700 dólares estadounidenses. Otro gran problema fue la comunica
Stayed 4 nights in Oct 2025

6/10 Okay

Larry M.

Travelled with partner
Liked: Amenities
this hotel is in a good area central to everything. However when we arrived early we asked if there was any rooms available and the staff said no a minute later they asked if we wanted early check in for a hundred dollars and we said yes tired from a long flight . We booked a room with an ocean view and verified it with the check-in staff the room was ocean side but all you could see was palm trees not the picture expedia showed with a clear view to the ocean-we get into the room it smells like mildew and it was cold so we adjusted the ac and went to eat we came back and the bed was wet and the floor was wet too. we called the staff and maintence showed up and basically blamed us saying we adjusted the ac and told us to wait 10 minutes we did and had to call again because everything was wet the staff came again and changed the bed covers and said if it happens again they will try to change us to a different room. so we went back out to visit place and came back it still was mildewed but we were exhausted and went to sleep. The hotel doesn’t look like the photos you see it is an older hotel and needs upgrades there is mold in the door and ceilings . The staff were nice but should of changed rooms we when called several times about smell and water all around the ac and floor If I were booking again I would not go to this hotel too many issues and no way to fix them. but we still had a great time san andre’s is beautiful very busy place Just make sure you go on the hotels site
ocean view room- but it rally is a palm tree view
ocean view or palm tree view
Stayed 3 nights in Oct 2025

6/10 Okay

Cheryl, Broomfield

Travelled with partner
It was ok at best....noisy, but probably best option in the area...
Stayed 2 nights in Apr 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
We like the service
Stayed 3 nights in Aug 2025