Embassy Suites by Hilton Raleigh Crabtree

3.5 star property

Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Lobby
Indoor pool, pool loungers
Business centre
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪4 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, Shelley Lake Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

Room

9.0 out of 10
Wonderful
(30 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

King, Premium Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner

9.8 out of 10
Exceptional
(12 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Suite

9.0 out of 10
Wonderful
(60 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

King Suite

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Suite, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Two Double Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

Corner King Suite

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Similar properties

About the area

Raleigh

With a stay at Embassy Suites by Hilton Raleigh Crabtree in Raleigh (Northwest Raleigh), you'll be a 2-minute drive from Crabtree Valley Mall and 6 minutes from William B. Umstead State Park. .This hotel is 4.8 mi (7.7 km) from North Carolina State Fairgrounds and 4.8 mi (7.8 km) from North Carolina State University.

What's nearby

  • Crabtree Valley Mall - 4 min walk - 0.4 km
  • Laurel Hills Park - 2 min drive - 2.4 km
  • Shelley Lake Park - 3 min drive - 2.0 km
  • North Carolina State University - 5 min drive - 6.6 km
  • Lenovo Center - 6 min drive - 8.0 km

Getting around

  • Cary Station - 17 min drive
  • Raleigh-Durham International Airport (RDU) - 18 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪Auntie Anne's - ‬8 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬8 min walk

About this property

Embassy Suites by Hilton Raleigh Crabtree

Hotel with an indoor pool, near Crabtree Valley Mall
Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video-game consoles. 49-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 225 guestrooms featuring refrigerators and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 2.00 mi.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Raleigh Crabtree has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 mi
  • Covered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Embassy Suites by Hilton Raleigh Crabtree Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ashely

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Gunner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has an interesting design with large enclosed center space. It feels 70s/80s retro, and it's neat to sit at the ground floor common area. Had a room on the 2nd floor (which is what connects to the parking garage) by the elevators - it was a little loud. Otherwise room was nice and in good shape; bed and couch very comfortable. There were three sinks for some reason if you're into that.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariano

Stayed 1 night in Oct 2025

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Enjoyed the room
Stayed 2 nights in Oct 2025

10/10 Excellent

Reyni

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

LARRY, ATLANTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!! Breakfast was delicious!!
Stayed 4 nights in Oct 2025

2/10 Terrible

Teuanna

Disliked: Cleanliness, staff & service
//
Stayed 1 night in Oct 2025

10/10 Excellent

Elisha

Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

RaTaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was amazing. Breakfast was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My anniversary trip

The place was amazing and so was the staff I had the best stay for our anniversary 10out10
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most exceptional facility we have ever experienced. Consequently, if a property is not affiliated with Hilton, we will refrain from making future accommodations. The level of satisfaction we achieved was truly remarkable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ireyona

Stayed 2 nights in Oct 2025

4/10 Poor

Emily

Travelled with family
Liked: Cleanliness
Arrived for check-in and front desk informed us “the system” had oversold so the suite we had reserved with enough beds for us was not available. We were put in a very crowded suite which was unpleasant. Were offered a discount which was nice but didn’t make up for the bad experience. We’re off so offered to check the next day to see if a larger suite was available, but we had a very busy itinerary on our trip and would not have had time to pack up all of our belongings and move to another room so we didn’t. Overall, just a really bad experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet, safe and a great deal of fun. Breakfast was amazing. Great staff. Pool was clean. Love the size of the rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Chesnee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beds were a little hard for a Hilton. Other than this, excellent experience. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sheronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful. Even though there was only one elevator working, I didn't notice delays.
Stayed 2 nights in Oct 2025

2/10 Terrible

Divincia, Raleigh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel has always been the embassy suites on glenwood ave, Raleigh NC I would never stay there again.. starting with Jaylen at the front desk to the roach my curtain and the hot water running out brown! Never AGAIN customer service there is terrible now and it’s not what it used to be…
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Stayed 2 nights in Oct 2025