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Embassy Suites by Hilton Raleigh Crabtree

3.5 star property

Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Indoor pool, pool loungers
Lobby
Business centre
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪4 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, Shelley Lake Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

49-inch LCD TV with cable channels, TV, video game console

Room

9.0 out of 10
Wonderful
(34 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Premium Suite, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

King, Premium Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Corner

9.8 out of 10
Exceptional
(15 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video game console

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Premium Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

49-inch LCD TV with cable channels, TV, video game console

Standard Suite

9.0 out of 10
Wonderful
(62 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

King Suite

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

View all photos for Suite, 2 Double Beds

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Two Double Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

Corner King Suite

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Similar properties

Exterior
DoubleTree by Hilton Raleigh Crabtree Valley
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,006 reviews
The price is NZ$186
includes taxes & fees
2 Apr - 3 Apr
DoubleTree by Hilton Raleigh Crabtree Valley

About the area

Raleigh

With a stay at Embassy Suites by Hilton Raleigh Crabtree in Raleigh (Northwest Raleigh), you'll be a 2-minute drive from Crabtree Valley Mall and 6 minutes from William B. Umstead State Park. .This hotel is 4.8 mi (7.7 km) from North Carolina State Fairgrounds and 4.8 mi (7.8 km) from North Carolina State University.

What's nearby

  • Crabtree Valley Mall - 4 min walk - 0.4 km
  • Laurel Hills Park - 2 min drive - 2.4 km
  • Shelley Lake Park - 3 min drive - 2.0 km
  • North Carolina State University - 5 min drive - 6.6 km
  • Raleigh Convention Center - 11 min drive - 13.6 km

Getting around

  • Cary Station - 17 min drive
  • Raleigh-Durham International Airport (RDU) - 18 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪Auntie Anne's - ‬8 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬8 min walk

About this property

Embassy Suites by Hilton Raleigh Crabtree

Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video-game consoles. 49-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 225 guestrooms featuring refrigerators and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 2.00 mi.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Raleigh Crabtree has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 mi
  • Covered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Embassy Suites by Hilton Raleigh Crabtree Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1013 reviews
Rating 8 - Good. 185 out of 1013 reviews
Rating 6 - Okay. 87 out of 1013 reviews
Rating 4 - Poor. 33 out of 1013 reviews
Rating 2 - Terrible. 49 out of 1013 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth S

Liked: Cleanliness, staff & service, property conditions & facilities
This was a step above most hotel breakfasts. Staff was super attentive and polite.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sabrina

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Clean, friendly, professional
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Missed the first day getting to the bathroom
Stayed 3 nights in Dec 2025

8/10 Good

richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Annabel

Stayed 1 night in Dec 2025

10/10 Excellent

rosalyn, WILMINGTON

Stayed 2 nights in Dec 2025

8/10 Good

Sara

Liked: Staff & service, amenities
The property amenities were clean and the breakfast was great with plenty of options. The rooms are in need of a renovation. Our bathroom smelled like an old bathroom that just won’t come clean. Some fixtures were broken. The carpets and furniture were worn and in need of replacement. The room smelled dated and slightly musty. The photos online make the room look nicer than it actually is. But overall our stay was pleasant. I would choose a different hotel in the same price point next time though.
Stayed 2 nights in Dec 2025

6/10 Okay

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very lumpy. Other than that, it was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 2 nights in Nov 2025

8/10 Good

alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room!!!! Great stay!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Chanel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good the bar was good the entire staff was amazing
Stayed 2 nights in Dec 2025

8/10 Good

Samantha Jill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, hotel was clean. The only reason I didn't give 5 stars is one elevator broke down during my stay. I was there for a conference, so it was a little inconvenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and niece suits. I recommend this hotel
Stayed 2 nights in Dec 2025

8/10 Good

Mason

Stayed 2 nights in Dec 2025

6/10 Okay

Jacquelyn, Camden

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable but the central air in our room was too loud. Also, the smoke detector kept going off in our room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janice

We always love staying at the Embassy Suites Crabtree in Raleigh! We even had a card from the housekeeping staff welcoming us! We encountered several employees who were all very professional and friendly. I highly recommend this hotel!!
Stayed 1 night in Dec 2025

10/10 Excellent

leoanrd

Stayed 2 nights in Dec 2025

2/10 Terrible

Adam

Stayed 1 night in Dec 2025

2/10 Terrible

Greg

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We were looking forward to staying at nice hotel for thanks giving. We arrived at the hotel at 11:00 pm. The hotel desk clerk said we did not have a reservation. We showed them are paid invoice from expedia and he said we had to contact expidia and heve them contact him . I asked him if he could contact expidia and he said he could not. He keep saying because we booked thu expidia there was nothing he could do . He said this happens all the time. I asked for a manager and anouther lady came up and basically said the same thing. I told i was not happy with there level of service and i did not know how to contact expidis by phone. If you have ever tried to contact expedia by phone you know how longthat could take to find a number and get a hold of a person, especially at nighg. She kept saying that i booked thu expida / a third party and there was nothing we could do. I beg her for expidias phone number and after an hour on the phone we finally got are room. 12pm I ccmplained to the manager the next day and he did nothing and blamed expidia. I also left a bad review and corporate said they would call mee and didn't Also the tolet did not flush properly . I asked them to fix it and they didn't. The thermostat in are foom was broken so we could not use the heater. It was 67 in are room. I didn't bother asking for them to fix it since they really didnt care. I will not stay at embassy sweets again or book thru expidia.
Stayed 5 nights in Nov 2025

10/10 Excellent

josefino

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025