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I had just developed a minor medical condition which means using a wheelchair. One to one safety briefing and a ground floor suitable room was provided. Friendly efficient staff and stunning views across Plymouth from the Penthouse restaurant.

Outstanding stay. The staff were fantastic. Breakfast was awesome. The Spa is starting to show its age but we still left very relaxed.

Lovely hotel just a short walk from the Hoe (lighthouse) and The Barbican. Friendly welcome, clean, comfortable, and spacious room. Quiet. Breakfast was excellent as well. Highly recommend!

We loved the stay the staff where very kind although the room could of had a clean as bathroom was not the cleanest but the food 5 star

Nice hotel good location to walk to restaurants etc

This is a wonderful, grand, historic building and retains the ambience of Victorian grandeur, even though there are a few scuffs and scrapes and rusted ironwork!. The reception staff were extremely welcoming and efficient and this was the case with all staff that we encountered including the breakfast staff. The room was beautifully decorated and fitted and was very comfortable with all amenities that you could want. Lots of sockets by the bed as well. Our room benefitted from a superb sea view. The breakfast was very good, though veggie/vegan sausages would have been a welcome addition. For the price we paid, this hotel was an absolute bargain and we would love to return here again. Perfect location for anyone visiting Plymouth.