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Hampton Inn Richmond West Innsbrook

2.5 star property

Photo gallery for Hampton Inn Richmond West Innsbrook

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area
Outdoor pool
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility Access King Room with Tub and Sofabed

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility/hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Hilton Garden Inn Richmond Innsbrook
  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 1,006 reviews
The price is NZ$173
includes taxes & fees
22 Feb - 23 Feb
Hilton Garden Inn Richmond Innsbrook

About the area

Glen Allen

When you stay at Hampton Inn Richmond West Innsbrook in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 12.1 mi (19.5 km) from Virginia Commonwealth University and 12.8 mi (20.6 km) from Broad Street.

What's nearby

  • Elk's Lodge - 4 min drive - 3.1 km
  • Short Pump Town Center - 4 min drive - 4.5 km
  • Virginia Hospital & Health - 5 min drive - 6.5 km
  • Bowlero West End - 6 min drive - 5.5 km
  • Henrico Doctors' Hospital - 7 min drive - 8.8 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪The Beach House - ‬7 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel in Glen Allen with an outdoor pool and free breakfast
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 135 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy, Bellmore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, amenities are well kept, staffs are the best amount all, they go above and beyond for all my needs during the stay at the Hampton Inn, especially Lexis & Emily, they has offered me an awesome service! Location is close to restaurants and everything, there is a 7 eleven with Gas pump right next to it, so convenience, I would definitely recommend and stay again for next trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness
Disliked: Amenities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff great complementary breakfast!
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Richard, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and Emily took good care of items I made known. As well as her being very warm and inviting each day of my stay.
Stayed 2 nights in Oct 2025

8/10 Good

Cindy

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. More variety for breakfast
Stayed 3 nights in Oct 2025

4/10 Poor

Chintan

Room had bugs. Were reported to desk. Room had plumbing issue .bathroom had no leaks but
Stayed 3 nights in Oct 2025

10/10 Excellent

Giby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Helen, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in excellent area. Easy access to the highway with many dining and shopping nearby.
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay especially if just passing through town.
Stayed 1 night in Oct 2025

6/10 Okay

David, Carrollton

Travelled with family
Liked: Staff & service
The staff behind the desk was plesant. Rooms need updating as paint is peeling and the ice machines on the forth floor were out. Same thing as last stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times, always reliable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't use the pool and the parking was well lit.
Stayed 6 nights in Sep 2025

6/10 Okay

Janice, Stevensville

Liked: Cleanliness
Disliked: Property conditions & facilities
They need drapes or blackout shades on the windows
Stayed 1 night in Oct 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, good service, great breakfast
Stayed 1 night in Oct 2025

2/10 Terrible

Karthik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell in the room
Stayed 3 nights in Sep 2025

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean and overall liked the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sentwali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

daniel

Stayed 1 night in Sep 2025