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Quality Inn Rochester West

2.5 star property

Photo gallery for Quality Inn Rochester West

Property amenity
Fitness facility
Garden
Meeting facility
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Strong
    ‪11 min drive‬
  • Place, University of Rochester
    ‪12 min drive‬
  • Place, Rochester Institute of Technology
    ‪15 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Rochester

When you stay at Quality Inn Rochester West in Rochester, you'll be near the airport, within a 10-minute drive of Strong and University of Rochester. .This hotel is 8.2 mi (13.2 km) from Rochester Institute of Technology and 9.1 mi (14.7 km) from Lake Ontario.

What's nearby

  • Blue Cross Arena - 9 min drive - 7.3 km
  • Strong - 11 min drive - 8.4 km
  • University of Rochester - 12 min drive - 10.4 km
  • Kodak Center for Performing Arts - 14 min drive - 10.1 km
  • Rochester Institute of Technology - 15 min drive - 17.1 km

Getting around

  • Rochester Station - 8 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • ‪APlus at Sunoco - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Giuseppe's Pizzeria - ‬18 min walk

About this property

Quality Inn Rochester West

Quality Inn Rochester West offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Rochester West Reviews

Reviews

6.4
Rating 10 - Excellent. 199 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 231 out of 1003 reviews
Rating 4 - Poor. 149 out of 1003 reviews
Rating 2 - Terrible. 179 out of 1003 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Stephanie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

Liked: Cleanliness
Maybe more selective food choices. Laundry wasn’t working due to coins taking but not working.
Stayed 6 nights in Jan 2026

2/10 Terrible

Debra

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was not very responsive, the TV didn't work and it took 3 calls to get help, ended up changing rooms and the remote didn't work. I checked out after one day as i was allowed back in my house after a fire and still waiting for the 2 day refund. Not great service!!
Stayed 3 nights in Jan 2026

6/10 Okay

zymira

Stayed 2 nights in Jan 2026

6/10 Okay

William

Stayed 1 night in Dec 2025

4/10 Poor

Robert

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The whole hotel reeked of weed masked by terrible heap cologne. Rooms are in disrepair, peeling paint, broken door handles, trash in the hallways. Staff was nice.
Stayed 3 nights in Dec 2025

2/10 Terrible

jie

Liked: Staff & service
Disliked: Cleanliness, amenities
People were fighting in the middle of night for long period of time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Viridiana

Stayed 1 night in Dec 2025

10/10 Excellent

Praveen Kumar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes, we liked the hotel, this is second time coming to this town. The staff is also great.
Stayed 1 night in Dec 2025

10/10 Excellent

jeffrey

Stayed 2 nights in Dec 2025

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too noisy. And the hallways and elevator smell quite bad. I honestly don't recommend staying at this hotel. The room was okay for the price, but it's too noisy and you can't sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

joselin

Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Dec 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service
The place was nice and clean but it felt very dark because of the color choices. Also the lighting was like an industrial LED bright white instead of a softer more natural light. When in the bathroom, it was like being in a closet doing your makeup. I think using a different fixture or bulb would fix it. Next time they paint, use a lighter color. Breakfast was good, it just seemed the didn't put out enough of the egg sandwiches or yogurts for the number of customers. Once they were gone, they didn't restock for more people coming to breakfast. I have no major complaints, it was a pleasant enough stay for the night. My comments are just some improvements that would go a long way.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Disliked: Cleanliness
Loved it
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan Benjamin Rivera

Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt visit the pool. There was a strong scent in the hallways.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, Millinocket

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Clean room. Good for a small family stay
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Merwin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clran room. Friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Noel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Stayed 1 night in Nov 2025