2/10 Terrible
Tuwana
Travelled with family
19 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible horrible horrible. I'm surprised Expedia even recommends this place. It's old, dirty and feels very unsafe. My family and I were there for only two days and in those two days we saw staff barging into a guest's room because of suspicious behavior, guests fighting with the front desk to the point where police were called, homeless people wandering the corridors including a man with a black eye and plastic bag mumbling to himself, a guest angrily warning us that the place had bugs and the room next to us had guests having loud sex and cursing and were clearly using the hotel for sex work. We booked three rooms and the front staff insisted we only booked two and then turned around and accused us of making a mistake when they were the ones who did. The rooms were dirty-my sheets had hair on them so it was clear the beds had been made with unwashed sheets. The hotel smelled so bad and probably hasn't been updated since the 1980s. We were in town from out of state for a wedding and all the nicer hotels were booked and it was just going to be a short stay but please don't book here for any extended period of time, it's an absolute nightmare of a hotel.
Tuwana
Stayed 2 nights in Sep 2025