8/10 Good
Jonathan
10 Feb 2026
Liked: Cleanliness, amenities
Disliked: Staff & service
Check-in was fine. Room was comfortable, quiet, clean, and made-up every day we were there.
The reason for the "4" overall, and for the "1" on the staff is due to only one person. The facility and every other staff member encountered was wonderful.
This particular person was on desk duty the evening of Feb. 6. We arrived back at the hotel around 9:30 pm to find that both "handicapped" parking spots near our entrance were occupied. One car displayed an appropriate tag, the other did not. Parking like this with no tag is illegal in New Jersey. When I reported this violation to the person at the front desk who should have cared, she did not—more of a shrug than anything. When I proposed that she contact the local police, she refused and suggested that I could if I wanted. In other words, she wanted me to DO HER JOB.
I don't know if this is the policy of the hotel, or the policy of this particular person. Either way, it's wrong. It implies that the only reason those handicapped spots are there is because the law requires it, and they really don't care who parks there (as long as they are paying to stay).
Disappointing.
Jonathan
Stayed 3 nights in Feb 2026