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Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Free buffet breakfast
Pool
Meeting facility
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
107 Carter Rd S, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪17 min walk‬
  • Place, Henrico Sports & Events Center
    ‪8 min drive‬
  • Place, Kings Dominion
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Communications, Mobility Accessible)

Separate bathtub and shower, jetted bath, rainfall showerhead

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Communications, Mobility Accessible)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility Accessible)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(38 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.6 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Room amenity

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(42 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Bed Type Assigned at Check-In)

7.0 out of 10
Good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ashland

With a stay at Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.5 mi (31.4 km) from Short Pump Town Center and 13.5 mi (21.7 km) from Richmond Raceway.

What's nearby

  • Randolph-Macon College - 17 min walk - 1.5 km
  • Henrico Sports & Events Center - 8 min drive - 11.4 km
  • Kings Dominion - 9 min drive - 12.8 km
  • Meadow Event Park - 11 min drive - 16.2 km
  • Short Pump Town Center - 21 min drive - 24.2 km

Getting around

  • Ashland Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Cook Out - ‬9 min walk

About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG offers 115 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 115 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ashland? This hotel has 1250 square feet (113 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland by IHG

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 1 night in Jul 2025

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, room was really spacious and lovely. Had trouble with room key not working. But breakfast was pretty awful. I’ve stayed at many Holiday Inn Express hotels but breakfast here was not up to par and wasn’t even lukewarm.
Stayed 1 night in Jul 2025

4/10 Poor

Scottq

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not even worth trying. Limited and unappealing. At first, you notice ridiculous wear and tear and age, but fine for what we need and only there a few hours. Rooms nearby were smoking and it permeated the room in the middle of the night and prevented sleep. Hallway smelled terrible of smoke by morning. Shower curtain had no appropriate liner so water went everywhere. Staff charged card when we checked in. When questioned about pre paid, she stated we reserved with card only but didn't bother to check. Had to prove we paid and she apologized for mistake but amazingly saw it once I proved it instantly. When checking out, staff didn't ask anything about stay. You get what you pay for.
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
There was not enough parking. We were told to park in a lot of a different lot where it said no overnight parking with the possibility of being towed.
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was good and the breakfast was nice
Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Over night Monday stay. The price was right. Bed was very comfortable. I feel like they are in the process of updating, new carpets were obvious. Room needed some plumbing updates. With that said the water pressure was awesome! Staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Gisela

Stayed 1 night in Jul 2025

8/10 Good

Taneisha

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Shawn

Business traveller
Disliked: Staff & service

Okay not okay!!!

The place in it’s entirety needs a deep clean and is a bit dated, they also need to get more amenities because they was out of everything it seemed no blankets or sheets available for the pull out beds made it a bit nerve wrecking want be back anytime soon at least not under the current state.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jul 2025

10/10 Excellent

Jaquetta

Travelled with family

Hungry & Too cold

Everything was great but I was disappointed when Sunday came and all the breakfast items that we had the previous day wasn’t up so my family and I had to walk to McDonalds. Also, even tho it’s hot outside and the hotel has a jacuzzi I would recommend that the pool be heated up some because I saw a lot of kids trying to swim and shivering at the same time and when I tried to get in the pool it was definitely too cold.
Stayed 2 nights in Jul 2025

8/10 Good

LaDawn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs. or Ms. Tabitha that works at the front desk helped make my family’s experience one to remember. She was kind and made us laugh. Hope to see her again one day to say Thank You!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessikah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent.
Stayed 2 nights in Jul 2025

4/10 Poor

Levi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1st room was dirty. The 2nd room was occupied by another guest. The food was barely edible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Breanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed in this room, right down the hall from us. Very clean hotel, comfortable beds, great breakfast selection with milk, juice and coffee available too
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection for Breakfast at the hotel. Coffee available at the breakfast area. Staff constantly checking and refilling things and happy to greet you. Towels already available at the pool. Front desk even had a bandaid when one of the kids needed one. Dove brand shampoo, conditioner, body wash, hand soap and lotion in the bathroom. Very comfortable beds and a separate tv for the kids on the couch bed. We will definitely stick with Holiday Inn, every time we travel.
Stayed 2 nights in Jul 2025

4/10 Poor

JOSEPH

Disliked: Amenities, property conditions & facilities
Usually stay in Holiday or Hampton. This was kinda of a lousy slow check in. Marijuana smell throughout, the entry light flickers and won’t stay on. The black out curtain does close which allows light in. Not great for some who had been traveling for 17.5 hours. Hopefully the showers works.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Heavenly

Stayed 1 night in Jul 2025

8/10 Good

Parul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and quiet room. Affordable price. Friendly staff. Would definitely stay again.
Stayed 1 night in Jul 2025

2/10 Terrible

Nathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a huge mold above the toilet in the bathroom and there was gross stuff on the walls bed's didn't feel clean and ac wasnt working would not stay here again even common areas was dirty
Stayed 1 night in Jul 2025