Fairmont Le Chateau Frontenac

4.5 star property

Photo gallery for Fairmont Le Chateau Frontenac

Suite, 1 King Bed (Celine Dion Suite)
Creator video
Lobby
Indoor pool, open 7:00 AM to 9:00 PM, pool cabanas (surcharge)
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • 24/7 front desk
  • Parking available

Explore the area

View map
1 rue des Carrieres, Québec City, QC, G1R 4P5
  • Quartier Petit Champlain
    ‪2 min walk‬
  • Quebec City Town Hall
    ‪5 min walk‬
  • Quebec Cruise Terminal
    ‪10 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Double Beds

  • 51 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(58 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Fairmont, Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, River View

8.8 out of 10
Excellent
(23 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, City View

9.6 out of 10
Exceptional
(27 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Courtyard View

9.0 out of 10
Wonderful
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Fairmont, Room, 1 Queen Bed

9.4 out of 10
Exceptional
(59 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(66 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(39 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(15 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(31 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 King Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Signature Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, River View

  • 16 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Hitchcock Suite)

  • 74 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Celine Dion Suite)

  • 93 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Frontenac Suite King)

  • 62 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Elizabeth II Suite)

  • 61 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 Queen Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold, Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Churchill)

  • 128 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds (Trudeau Trudeau)

  • 126 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (Roosevelt)

  • 82 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Charles De Gaulle Suite)

  • 93 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Van Horne)

  • 137 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Double Room, 2 Double Beds (Fairmont Gold, Old Quebec)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Gold, Signature Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Gold, Suite, 1 King Bed

  • 62 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Québec City

With a stay at Fairmont Le Chateau Frontenac, you'll be centrally located in Québec City, within a 10-minute walk of Quebec City Town Hall and Quartier Petit Champlain. .This family-friendly hotel is 0.8 mi (1.3 km) from Quebec Cruise Terminal and 0.8 mi (1.3 km) from Quebec City Convention Center.

What's nearby

  • Quartier Petit Champlain - 2 min walk - 0.2 km
  • Château Frontenac - 2 min walk - 0.2 km
  • Quebec City Town Hall - 5 min walk - 0.5 km
  • Quebec Cruise Terminal - 10 min walk - 0.9 km
  • Quebec City Convention Center - 10 min walk - 0.9 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Le Chic Shack - ‬2 min walk
  • ‪La Buche - ‬3 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪D'Orsay Restaurant-Pub - ‬4 min walk

About this property

Fairmont Le Chateau Frontenac

Slopeside family fun near Quartier Petit Champlain
Fairmont Le Chateau Frontenac offers 610 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Québec City hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Moment Spa Le Château Frontenac has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 610 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Pay movies provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Champlain, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Québec City? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and 23 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.
1608 Bar - Overlooking the ocean, this bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Place Dufferin - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast only. Open daily.
Starbucks café - Onsite café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 50 per night)
  • Secured, covered valet parking on site (CAD 50 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CAD 52.75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1608 Bar
  • Bistro Le Sam
  • Champlain
  • Place Dufferin
  • Starbucks café

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Games
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • 24-hour business centre
  • 40,000 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 18 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1893
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout apparel

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CAD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 40.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52.75 per person
  • Fee for in-room wireless internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 13.95 per night (rates may vary)
  • Self parking fee: CAD 50 per night
  • Covered valet parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 040703, 2023-11-30

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City

Fairmont Le Chateau Frontenac Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1846 out of 2425 reviews
Rating 8 - Good. 360 out of 2425 reviews
Rating 6 - Okay. 142 out of 2425 reviews
Rating 4 - Poor. 46 out of 2425 reviews
Rating 2 - Terrible. 31 out of 2425 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with group
This is exactly what we dreamed it would be like! The staff was so friendly and welcoming. I will definitely visit again.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Iconic and beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

afrida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2025

10/10 Excellent

Benoit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is stunning peace of architecture! Very nice inside and out! Great staff! Great location!
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Iconic hotel, at the center of everything a tourist wants to see and experience in Quebec City. Not only is the hotel excellent, it provides complimentary tours! There are complimentary activities guests can also avail so staying here is value for money. The location can’t be beaten, it’s also a few steps away from the funicular (or stairs) down to the beautiful Petit Champlain area and from there, a few steps away from the port/ferry.
Stayed 3 nights in May 2025

8/10 Good

Julie, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a stunning property - the staff are amazing
Stayed 2 nights in May 2025

10/10 Excellent

Adriana

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alejandra Montserrat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The hotel is charming. Only thing: They might need to invest in their heating system since it’s a bit loud at night.
Stayed 1 night in Jan 2025

8/10 Good

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
For such a high end hotel in Quebec I expected much nicer toilet tissue. The toilet tissue was thin and rough. The hotel should showcase some of the quality toilet tissue that Quebec produces. I also expect at this price point to not have to search for and refill the tissue myself.
Stayed 3 nights in May 2025

10/10 Excellent

MOHAMAD

Liked: Amenities, property conditions & facilities
History
Stayed 1 night in May 2025

6/10 Okay

Su

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good to try once

Beautiful Hotel, great location, common areas loaded with ambiance. Our room was adequate, bed comfortable and clean. It had no style, or quaintness you might expect. Bathroom was recently redone and very nice- low water pressure. We had to call for face cloths and robes, and they were delivered quickly. Breakfast (buffet) was great and a bit pricey ($49 CAD per person). Room service would probably be more reasonable. As far as getting a drink at the bar - forget it. The is a limit to the room with a young woman trying to manage the crowds that accumulate. Also, no drinks before 5, so plan to go to one of the places nearby. Oh, and no coffee before 7 am. The biggest problem is the bell staff - they are hidden away and not very helpful. We arrived at 10 pm at night, pouring rain and no one to be seen. Our taxi driver didn’t speak English and we didn’t speak French. Finally, a guest pointed us up the cobbled path and up the stairs, so we dragged our bags and checked in. Front desk doesn’t have bell staff to bring your bags to the room either, so off we went. Same issue when leaving, we didn’t call for bell staff to take our bags down since no one helped us to the room. When I said something to the bellman at the desk he couldn’t have been less helpful - in fact he pointed out all the things we did wrong. For the cost of the rooms, I didn’t expect this level of none service from the people that start and end your stay.
Stayed 3 nights in May 2025

10/10 Excellent

Michael, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end, very concerned about service.
Stayed 3 nights in May 2025

10/10 Excellent

Lawrence Michael

Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Lin

Liked: Amenities
外观古老庄严,历史悠久;大厅金碧辉煌,温馨舒适;
Stayed 1 night in May 2025

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us with the utmost respect. Were able to speak in French and English. Everytime we left our room and came back the room was cleaned..it was magical.. I've never seen such commitment to cleanliness at a hotel...They quite possibly cleaned 2 to 3 times per day. The resturants at the hotel were impeccable. The Hotel is literally the center of attention in the whole city. We could not have chosen a better hotel for our anniversary. Very impressed.
Stayed 5 nights in May 2025

10/10 Excellent

Farieza

Stayed 3 nights in Apr 2025

10/10 Excellent

Michèle

Stayed 1 night in May 2025

10/10 Excellent

Harley

Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly and accomodating. Hotel is beautiful the food was excellent. Location is excellent. Only dislike was construction noise every morning.
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction at this time
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quality in all respects, from property to staff to amenities. Truly one of the great hotels
Stayed 3 nights in May 2025

8/10 Good

Mitzi D

Stayed 4 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in May 2025