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SureStay by Best Western Salt Lake City Downtown

2.0 star property

Photo gallery for SureStay by Best Western Salt Lake City Downtown

Free daily buffet breakfast
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
1009 S Main St, Salt Lake City, UT, 84111
  • Salt Palace Convention Center
    ‪3 min drive‬
  • Temple Square
    ‪4 min drive‬
  • Vivint Arena
    ‪4 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Suite, 2 Queen Beds, Accessible, Non Smoking

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (578)
The price is NZ$209
for 1 room
includes taxes & fees
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About the area

Salt Lake City

With a stay at SureStay by Best Western Salt Lake City Downtown in Salt Lake City (Central City), you'll be within a 5-minute drive of Salt Palace Convention Center and Temple Square. .This hotel is 3.6 mi (5.8 km) from University of Utah and 2.1 mi (3.4 km) from Vivint Arena.

What's nearby

  • Salt Palace Convention Center - 3 min drive - 2.4 km
  • Temple Square - 4 min drive - 3.0 km
  • Salt Lake Temple - 4 min drive - 3.1 km
  • Conference Center - 4 min drive - 3.4 km
  • Vivint Arena - 4 min drive - 3.4 km

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Sushi Burrito - ‬12 min walk
  • ‪SLC Eatery - ‬1 min walk
  • ‪Lucky 13 - ‬11 min walk
  • ‪Tacos Don Rafa - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel with free breakfast, near Temple Square
SureStay by Best Western Salt Lake City Downtown offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and ski storage.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Farsi, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from April 23 2025 to May 25 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 29 to September 02
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 253 out of 1005 reviews
Rating 8 - Good. 241 out of 1005 reviews
Rating 6 - Okay. 184 out of 1005 reviews
Rating 4 - Poor. 137 out of 1005 reviews
Rating 2 - Terrible. 190 out of 1005 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shayna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was difficult to get heat in the room. Changed rooms. Still difficult. Smoke alarm kept going off. It was’ Fixed’ But kept chirping until it was taken out. Not too alarmed But bad practice. Do not show my name.
Stayed 2 nights in Jan 2025

8/10 Good

stephen, FarmingdaleNeedham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cheap with decent heat.left too early for breakfat
Stayed 1 night in Jan 2025

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The power went out 2 times while i was staying
Stayed 2 nights in Jan 2025

10/10 Excellent

Roger

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate, clean, quiet, but showing age

There was construction going on in the unit directly below us. There seemed to be a lot of vacancy, so why we were placed directly above jack hammering... I don't know. It of course stopped at night, but we were there for medical services and we had family that needed to rest. It is comfortable, has a mini fridge, and adequate climate control. The area was quiet at night. Can't comment on the breakfast as we did not try it. For the price listed on location, I don't think it was worth that - but getting it through a 3rd party it was reasonable. Parking lot is restricted to guests only, room key cards open the gate. Key card reader appeared to have been hit by someone because it was leaning vertically away from where cars enter, making it very difficult to reach without opening your car door - and the gate only stays open a short time. The key reader was on the left as you enter. If anyone trying to get out of the parking lot approaching the gate from inside, you are on the "wrong side" of the road for them to get out, as you try to key your way in. No easy fix for that as the driveway isn't big enough for a center divide for the keycard stand.
Stayed 3 nights in Jan 2025

10/10 Excellent

Roger

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2024

8/10 Good

Teri

It could have been cleaner. The room needed some wall floor and door repairs. Was good for our stay
Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Stayed 1 night in Jan 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Edward

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smell like smoke outside is noisy at times and weird people at all hours of night
Stayed 1 night in Dec 2024

10/10 Excellent

Dalibor

Stayed 1 night in Dec 2024

10/10 Excellent

Dalibor

Stayed 1 night in Dec 2024

6/10 Okay

katherine

Liked: Amenities, property conditions & facilities
Was very comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Audon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Evening manager is always so kind
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Ehsan

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible you have homeless people all over outside the hotel is kinda rundown when I went there was a bed just leaning against the railing the bathroom had mold in it the sheets had stains on them coffee splattered on the door. All together it wasn’t clean it’s in a bad spot in the city and the owners don’t care about the property don’t come here. Spend your money at Hyatt or Hilton
Stayed 1 night in Dec 2024

2/10 Terrible

Felicia

Stayed 1 night in Dec 2024

8/10 Good

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aubry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating!
Stayed 1 night in Dec 2024

10/10 Excellent

Dalibor

Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was very nice. I wish there would have been some fruit options for breakfast.
Stayed 1 night in Dec 2024