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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Lobby sitting area
Free daily continental breakfast
Indoor pool, open 6:00 AM to midnight, pool loungers
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪14 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Two Queen Room

1 bedroom, premium bedding, in-room safe, desk

Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

1 bedroom, premium bedding, in-room safe, desk

Standard King Room

  • Sleeps 3

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted bathtub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking

King Bar, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking

Standard King, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(165 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Jetted Tub

1 bedroom, premium bedding, in-room safe, desk

King Room with Jetted Tub

  • Sleeps 3

View all photos for Family Two Queen Room

1 bedroom, premium bedding, in-room safe, desk

Family Two Queen Room

  • Sleeps 5

View all photos for Wall Standard King Room

1 bedroom, premium bedding, in-room safe, desk

Wall Standard King Room

  • Sleeps 3

View all photos for King Room with Bar

1 bedroom, premium bedding, in-room safe, desk

King Room with Bar

  • Sleeps 3

View all photos for Executive King Room with Dry Bar

1 bedroom, premium bedding, in-room safe, desk

Executive King Room with Dry Bar

  • Sleeps 3

View all photos for Executive King Jetted Tub

1 bedroom, premium bedding, in-room safe, desk

Executive King Jetted Tub

  • Sleeps 3

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for King Studio

1 bedroom, premium bedding, in-room safe, desk

King Studio

  • Sleeps 3

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About the area

Salt Lake City

Centrally located in Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is within a 15-minute walk of Salt Palace Convention Center and Delta Center. .This hotel is 1 mi (1.6 km) from City Creek Center and 1.4 mi (2.2 km) from Salt Lake Temple.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.9 km
  • Delta Center - 14 min walk - 1.3 km
  • Temple Square - 16 min walk - 1.4 km
  • City Creek Center - 16 min walk - 1.4 km
  • Conference Center - 19 min walk - 1.7 km

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Thani Bowl Noodle House - ‬7 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Salt Lake City? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2451 out of 3417 reviews
Rating 8 - Good. 657 out of 3417 reviews
Rating 6 - Okay. 205 out of 3417 reviews
Rating 4 - Poor. 61 out of 3417 reviews
Rating 2 - Terrible. 43 out of 3417 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Myron, Saint George

Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Good hot breakfast in the morning and friendly and accommodating staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean. Comfortable. Good breakfast. Quiet.
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very clean room. Comfortable bed, friendly staff. Would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Charlie Chengteng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vey clean. Comfortable beds. good break first. nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here two nights in total, about a week apart. I booked this hotel due to its proximity to the I-15, and I was not disappointed! Both nights we checked in a bit later, and were met with very friendly service (shout out to Via and Scott)! Another thing: the kindness this hotel showed me regarding one of my reservations was unexpected (due to the circumstance) but very, very appreciated! Overall, the rooms were very nice and clean, with the exception of a slightly musty smell in one of the rooms. The beds were comfortable, and the AC was effective in the Utah heat. I liked the inclusion of water cooler access, and while I didn't use any of the amenities it's nice that the swimming pool, hot tub, and sauna are open quite late. Breakfast was delicious, and had a lot of variety and availability. Parking seemed limited, but the lot is quite big so we were able to find a spot easily. There was a security guard onsite, at night at least, and the outer doors lock after certain hours so I felt safe and secure staying here. I would absolutely recommend this hotel to anyone, and I would 100% stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice room, excellent breakfast. Slightly sketchy part of town, but didn't have any issues.
Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!!

Great hotel! Centrally located with excellent walkability. Staff was fantastic. The beds and pillows were super comfortable. Would definitely stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Della

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly guest services. Very tasty breakfast. Clean rooms with comfortable beds. The pool was a wonderful way to wind down after a long day. This will be my go to stay whenever my travels bring me back.
Stayed 2 nights in Jul 2025

10/10 Excellent

LILI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Indrajit, Sewickley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location
Stayed 2 nights in Jul 2025

2/10 Terrible

Kurt

Liked: Staff & service
Disliked: Cleanliness
Unfortunately we discovered bed bugs. They did allow us to check out and provided a full refund. I know this can happen anywhere these days. Otherwise it looked like a very nice hotel in a good location between downtown and airport area.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Stayed 2 nights in Jul 2025

10/10 Excellent

Tressa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and granddaughter loved your place no complaints
Stayed 2 nights in Jul 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 3 nights in Jul 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast facility its to small so its overcrowded.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher, MCKINLEYVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel, easy to get to, located reasonably close to a lot of interesting attractions with ample parking. The room was clean and spacious, the staff was very attentive, and it's nice to get away from the chains sometimes. Everything is slightly dated, but that doesn't mean it's not nice!
Stayed 3 nights in Jul 2025

8/10 Good

Kateri

Travelled with partner
Liked: Cleanliness, staff & service
Well maintained property but older.
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

John M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in room was great!
Stayed 1 night in Jul 2025