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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Standard King, Jetted Tub, Non Smoking
Jetted bathtub
Reception
Indoor pool, open 6:00 AM to midnight, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪15 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard King Room

32-inch flat-screen TV with cable channels, TV

Standard King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted bathtub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking

A hotel room with a wooden headboard, white bedding, two bedside lamps, and a framed floral artwork on the wall.

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Bar, Non Smoking

King Bar, Non Smoking

King Bar, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard King, Non Smoking

Standard King, Non Smoking

Standard King, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(177 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

King Room with Jetted Tub

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Family Two Queen Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Wall Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Wall Standard King Room

  • Sleeps 3
  • Free Wi-Fi

King Room with Bar

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive King Room with Dry Bar

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room with Dry Bar

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive King Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

Executive King Jetted Tub

  • Sleeps 3
  • Free Wi-Fi

Executive King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Accessible Queen Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Studio

32-inch flat-screen TV with cable channels, TV

King Studio

  • Sleeps 3
  • Free Wi-Fi

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Lobby
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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About the area

Salt Lake City

Centrally located in Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is within a 15-minute walk of Salt Palace Convention Center and Delta Center. .This hotel is 1 mi (1.6 km) from City Creek Center and 1.2 mi (1.9 km) from Salt Lake Temple.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.9 km
  • Delta Center - 15 min walk - 1.3 km
  • Temple Square - 16 min walk - 1.4 km
  • City Creek Center - 16 min walk - 1.4 km
  • Conference Center - 19 min walk - 1.7 km

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪Maverik #438 - ‬7 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk
  • ‪Street Tacos - ‬3 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Salt Lake City? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2626 out of 3676 reviews
Rating 8 - Good. 725 out of 3676 reviews
Rating 6 - Okay. 224 out of 3676 reviews
Rating 4 - Poor. 61 out of 3676 reviews
Rating 2 - Terrible. 40 out of 3676 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Garfield, Niagara Falls

Stayed 11 nights in Jan 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a little older and dated, but it’s clean, the staff was great, and the breakfast was very good. The bed was comfortable, but the pillows left a little to be desired. Overall, we were happy.
Stayed 2 nights in Feb 2026

6/10 Okay

Isaac

Stayed 1 night in Feb 2026

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice front desk staff, pool and hot tub well maintainef
Stayed 5 nights in Feb 2026

10/10 Excellent

Jamie, Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean
Stayed 1 night in Feb 2026

6/10 Okay

Amy

Travelled with family
Liked: Amenities, property conditions & facilities
Floor had something sticky on it. Used a wash cloth to clean it. Looked like it had been a minute since it had been mopped. Not a huge deal just annoying to walk on.
Stayed 1 night in Feb 2026

10/10 Excellent

Margaret Mary, Arvada

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable bed, they upgraded us to a suite which was great to have the extra space. People working there were super sweet and helpful. I would stay there again
Stayed 3 nights in Feb 2026

10/10 Excellent

Leya

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 3 nights in Feb 2026

10/10 Excellent

al

Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants , and the main reason was the short walk to Delta center
Stayed 3 nights in Feb 2026

4/10 Poor

Kristy

Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth, Rock Springs

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff absolutely courteous and the hotel offers parking options so you don't have to park at the airport.... Great breakfast included..
Stayed 1 night in Feb 2026

8/10 Good

Nancy

Stayed 1 night in Feb 2026

10/10 Excellent

jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Charity

Stayed 1 night in Feb 2026

10/10 Excellent

Vernon C, Denver

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the staff is always a delight. Second time staying here and it never disappoints.
Stayed 5 nights in Jan 2026

10/10 Excellent

Lynette

Liked: Cleanliness, property conditions & facilities
Everything was great! The breakfast is superb. The hotel staff was attentive and kind. The room was spacious and clean. Enjoyed the hot tub and pool.
Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was wonderful, room was comfortable and clean, and the shuttle service to the hospital was right on time and speedy.
Stayed 1 night in Feb 2026

8/10 Good

Desirae

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Everything was great! Room was clean and quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was awesome!
Stayed 4 nights in Jan 2026

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Loved the heated pool, hot tub and sauna. Check in was easy and smooth.
Stayed 2 nights in Jan 2026

8/10 Good

Sonja

Stayed 4 nights in Jan 2026

8/10 Good

ANN

Liked: Cleanliness, amenities, property conditions & facilities
Great staff & location. Clean room, could use some updating, but overall, a comfortable stay for the price point
Stayed 3 nights in Jan 2026

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Room was clean but so much bleach used to clean towels and sheets, it felt like being in hospital. Staff is friendly and breakfast was better than average. Good coffee.
Stayed 2 nights in Jan 2026