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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Reception
Terrace/patio
Free daily continental breakfast
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪15 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪8 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 3

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted bathtub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking

King Bar, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking

Standard King, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(167 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

King Room with Jetted Tub

  • Sleeps 3

View all photos for Family Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Family Two Queen Room

  • Sleeps 5

View all photos for Wall Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Wall Standard King Room

  • Sleeps 3

View all photos for King Room with Bar

Premium bedding, in-room safe, desk, laptop workspace

King Room with Bar

  • Sleeps 3

View all photos for Executive King Room with Dry Bar

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room with Dry Bar

  • Sleeps 3

View all photos for Executive King Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

Executive King Jetted Tub

  • Sleeps 3

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for King Studio

Premium bedding, in-room safe, desk, laptop workspace

King Studio

  • Sleeps 3

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About the area

Salt Lake City

Centrally located in Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is within a 15-minute walk of Salt Palace Convention Center and Delta Center. .This hotel is 1 mi (1.6 km) from City Creek Center and 1.4 mi (2.2 km) from Salt Lake Temple.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.9 km
  • Delta Center - 15 min walk - 1.3 km
  • Temple Square - 16 min walk - 1.4 km
  • City Creek Center - 16 min walk - 1.4 km
  • Salt Lake Temple - 18 min walk - 1.5 km

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Salt Lake City? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2490 out of 3475 reviews
Rating 8 - Good. 665 out of 3475 reviews
Rating 6 - Okay. 214 out of 3475 reviews
Rating 4 - Poor. 64 out of 3475 reviews
Rating 2 - Terrible. 42 out of 3475 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for a night, but by far our best stay on our roadtrip. The jacuzzi room was fabulous. Best breakfast with options beyond waffles including pancakes, french toast, obrien potatoes, parfait bar, and REAL scrambled eggs. Far more amenities than other places, like the sauna. The only hesitation I have is that we arrived late and the only available parking in the back was not well lit and didn't seem to have surveillance. There was a lot of broken glass in the parking lot the next morning so I think someone parked next to us was very unlucky. I don't know the neighborhood to know if that's typical or not. Still I would love to stay again and try to snag front parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Bert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodney David

Liked: Amenities
Nice & clean good folks
Stayed 1 night in Aug 2025

8/10 Good

Almagul

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
The staff is amazing, breakfast could be better with healthier bread options (other than white toast), non dairy creamer for coffee would be nice too, other breakfast items were very good - bacon, eggs, fruit - everything fresh and delicious, and yes, I need to mention one more time - the staff is amazing!
Stayed 3 nights in Sep 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
It was off the freeway.
Stayed 1 night in Sep 2025

8/10 Good

Brandie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emerson at the front desk was very helpful and friendly when we checked out. Clean, quiet, good amenities. Nice that the hot tub is open until midnight.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Hoang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was excellent. She was so helpful, pleasant to talk to! and knowledgeable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Delena Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice. The location was good. It was easy to get around. There were good places to eat close by and the freeway access was real close to.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jillene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious.
Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Liked: Staff & service
Nothing I didn't like, it was just an okay place.
Stayed 1 night in Aug 2025

10/10 Excellent

elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Shirlyne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2025

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was very kind. Our room was wonderful. I especially loved the jetted tub!
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

Our stay forbtwo nights was wonderful. The breakfast was very delicious, rooms clean, shuttle service and staff were great too. I will book this hotel again the next time I am in SLC. Loved it and recommend it too!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check staff were super lovely and accommodating. The room had a lot of space and featured handy things like a fridge, microwave and coffee. The shower had excellent power. Walkable to downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Dmitri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, free airport shuttle, nice looking and overall very pleasant hotel to stay in SLC. Close to the city centre, 10 to 20 min safe walking distance from major sightseeing spots. Recommend to anyone. Very good parking.
Stayed 1 night in Sep 2025

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of tourist attractions. Free parking was the reason we booked this hotel. The rooms were clean and comfortable. Breakfast was free and well prepared. There was nothing about our stay here that we did not like.
Stayed 4 nights in Sep 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a lot of places so we could walk.
Stayed 2 nights in Sep 2025