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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Terrace/patio
Lobby sitting area
1 bedroom, premium bedding, in-room safe, desk
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪10 min walk‬
  • Delta Center
    ‪14 min walk‬
  • Temple Square
    ‪16 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(160 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted bathtub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking

King Bar, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard King, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Salt Lake City

Centrally located in Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is within a 15-minute walk of Salt Palace Convention Center and Delta Center. .This hotel is 1 mi (1.6 km) from City Creek Center and 1.4 mi (2.2 km) from Salt Lake Temple.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.9 km
  • Delta Center - 14 min walk - 1.3 km
  • Temple Square - 16 min walk - 1.4 km
  • City Creek Center - 16 min walk - 1.4 km
  • Conference Center - 19 min walk - 1.7 km

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Thani Bowl Noodle House - ‬7 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Salt Lake City? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2359 out of 3305 reviews
Rating 8 - Good. 644 out of 3305 reviews
Rating 6 - Okay. 200 out of 3305 reviews
Rating 4 - Poor. 58 out of 3305 reviews
Rating 2 - Terrible. 44 out of 3305 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff was friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Lindsey

Business traveller
Liked: Staff & service
It was rather run down, the sheets were really rough,
Stayed 3 nights in Jun 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a wonderful experience. I really appreciate them making the accommodation for me to check in early it made all the difference for my day Rooms and lobby are clean, beds are comfy, AC works / truly an excellent place to stay, I will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Staff was super friendly and the breakfast had many healthy choices. You can tell the staff takes great pride in making guests feel at home. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Leia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and accommodating!
Stayed 1 night in Jun 2025

8/10 Good

maria

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was okay at best. It need updating, and it could be a little bit cleaner. The way that breakfast is setup, you eat across from the main welcome desk. I felt as though the hosts were staring at us eating, which felt a little unsettling. Also, the parking lot for the hotel was very crowded, and the area around the hotel did not feel very safe, even though the hotel itself seemed fine. There were no convenient stores other than a vape store across the street. There was a LGBTQ festival that weekend, and the whole area was extremely overcrowded, so maybe we were feeling some of this chaos around us. Overall, I wasn't completely disappointed, but I might try to find a suburb outside of Salt Lake City to stay if I visit again one day.
Stayed 2 nights in Jun 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby and hall ways were very hot! Thankfully the ac in our room worked wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Stayed 1 night in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Earl

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is low-key by has a great sauna pool and a hot tub to unwind. The breakfast was actually all cooked in the house so it actually tasted great. Overall happy with our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good service. Convenient and quiet location close to downtown. Complementary breakfast is very good.
Stayed 1 night in Jun 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Shalan

Liked: Cleanliness, staff & service
It’s an average hotel- it’s old, there will people sleeping out on the sidewalks just off of the hotel property and there were some really loud and rude other guests on the floor above us. The hotel was clean and front desk staff were pleasant
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my favorite hotel to stay at in SLC.
Stayed 1 night in Jun 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff of anywhere we've stayed. Front desk, management, housekeeping, kitchen, maintenance, etc. Everyone was really terrific! We stay here whenever possible. The SLC location is great. Comfortable & clean. Every staff member we've ever encountered at this SLC hotel has been polite, attentive, helpful, and kind.
Stayed 1 night in Jun 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff of anywhere we've stayed. Front desk, management, housekeeping, kitchen, maintenance, etc. Everyone was really terrific! We stay here whenever possible. The SLC location is great. Comfortable & clean. Every staff member we've ever encountered at this SLC hotel has been polite, attentive, helpful, and kind.
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I just stayed at Crystal Inn Hotel and Suites downtown for the 8th time. It's a great place. The beds are really comfortable. My son loved the pool.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zhihang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for three nights for a family trip. The hotel is in a good location with excellent service and clean rooms. The staff is friendly and accommodating. We enjoyed our stay there very much.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aryn

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Quick. Polite. Clean. Good breakfast
Stayed 3 nights in Jun 2025

4/10 Poor

Arjun

Travelled with family, Business traveller
WiFi and A/C does not work. We were there for three days and all three days the WiFi was terrible and A/C stopped working at night.
Stayed 3 nights in Jun 2025

8/10 Good

elyse

Travelled with family
Liked: Amenities
Ice breakfast, suite, small gym and pool. No room key was made available to us until late at night.
Stayed 1 night in Jun 2025

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Overall a good stay, though our bathtub was clogged when we arrived and they shut off the water in the middle of the night for a few hours to make repairs, but it was all remedied in short order and didn't negatively affect or stay. Really good breakfast btw.
Stayed 2 nights in Jun 2025