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Aloft San Antonio Airport

3.0 star property

Photo gallery for Aloft San Antonio Airport

Lounge
Bar (on property)
Property amenity
Exterior
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
838 NW Loop 410, San Antonio, TX, 78216
  • Place, North Star Mall
    ‪10 min walk‬
  • Place, Alamo Heights Tennis Center
    ‪3 min drive‬
  • Place, Blessed Sacrament Catholic Church
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪5 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

aloft, Room, 1 King Bed

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

7.8 out of 10
Good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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DoubleTree by Hilton San Antonio Airport

About the area

San Antonio

With a stay at Aloft San Antonio Airport in San Antonio (Shearer Hills - Ridgeview), you'll be a 2-minute drive from North Star Mall and 8 minutes from San Antonio Zoo and Aquarium. .This hotel is 6.9 mi (11.1 km) from River Walk and 12.1 mi (19.5 km) from Six Flags Fiesta Texas.

What's nearby

  • North Star Mall - 10 min walk - 0.9 km
  • Alamo Heights Tennis Center - 3 min drive - 3.0 km
  • Blessed Sacrament Catholic Church - 3 min drive - 1.9 km
  • River Walk - 11 min drive - 17.3 km
  • Six Flags Fiesta Texas - 13 min drive - 20.3 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 9 min drive

Restaurants

  • ‪QuikTrip - ‬5 min walk
  • ‪Shake Shack San Antonio, Park North - ‬9 min walk
  • ‪Wild Goji Restaurant & Bar - ‬6 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪LongHorn Steakhouse - ‬9 min walk

About this property

Aloft San Antonio Airport

Hotel with free parking, near North Star Mall
Aloft San Antonio Airport offers 141 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 141 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 517 square feet (48 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge.
Aloft San Antonio Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 3 to 10 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 517 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 10.00 for adults, and USD 3.00 to 10.00 for children
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Hotel San Antonio Airport
Aloft San Antonio Airport
Aloft San Antonio Airport Hotel San Antonio
Aloft San Antonio Airport Hotel
Aloft San Antonio Hotel

Aloft San Antonio Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities
Great service from start to end with great results!
Stayed 1 night in Nov 2025

10/10 Excellent

Felicia

Stayed 1 night in Oct 2025

8/10 Good

Irving

Liked: Cleanliness, staff & service, amenities
Great stay but I could hear everyone from my floor, walls seemed paper thin otherwise good stay
Stayed 1 night in Oct 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Customer service was good. But our faucet broke and after a long trip to have to take a cold water shower, let’s just say not happy. Their phones where not working so I had call from my cell phone and they did change our room.but it was an inconvenience.
Stayed 1 night in Oct 2025

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Stayed 3 nights in Oct 2025

10/10 Excellent

Hasan

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean convenient room
Stayed 1 night in Sep 2025

8/10 Good

Erik

Stayed 2 nights in Oct 2025

10/10 Excellent

Ximena

Stayed 1 night in Sep 2025

8/10 Good

Laurie

Stayed 1 night in Oct 2025

10/10 Excellent

Reagan

Stayed 1 night in Oct 2025

6/10 Okay

jerrod

Travelled with partner
Disliked: Property conditions & facilities
It was ok
Stayed 1 night in Oct 2025

8/10 Good

TED

Business traveller
Liked: Cleanliness, amenities
Clean hotel close to the airport and excellent staff
Stayed 1 night in Oct 2025

4/10 Poor

Suzanne

Travelled with partner
Disliked: Staff & service, property conditions & facilities
1st room we were given, the AC didnt work. 2nd room we were given, the TV didnt work for the entirety of our stay; apparently the entire floor was having issues. There was also so many complaints that no othet room options were available. The front desj staff was not handling the complaints well ans seemed bothered rather than willing to help. And beds were firm, pillows flat. Also, no ice machines - only pre-bagged ice you had to break apart to use. Parking was limited due to a restaurant nearby. Will look elsewhere for our next stay in the area.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ryan

Got there and my room was not even ready for another hour..
Stayed 1 night in Oct 2025

10/10 Excellent

Ace

Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Stayed 1 night in Oct 2025

2/10 Terrible

Dezirae

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude. The woman who works at the front desk lied and said there wasn’t a room with two Queen beds and that my sister daughter and I would have to share the room with one King size bed. Immediately after we checked in, my sister got online and booked a room with two queen beds in it. Then when checking in that room the man at the desk refused to give me a refund or anything for the room I paid full price for. I may have came off a little irritated when speaking with him but I also apologized to him. Then we go up to the room with the two beds and the key doesn’t work… which we think was intentional. He could see our hands full of things to carry up and allowed us to go up and come back down to have the cards activated. So after paying for two rooms and only using one of them.. our showers were also freezing cold and there’s no hot water either! These people have no business being in any kind of hospitality industry at all. They were terrible. And the entire place has a funky smell to it. I’m beyond furious with this!
Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

6/10 Okay

Carolina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Alexander

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is very hot, and bathroom showers are cheaply remodeled. When we got there we had to wait like 2 hrs after check in time for our rooms to be ready.
Stayed 2 nights in Oct 2025

4/10 Poor

Arminda

Liked: Cleanliness
The clerk have to tell me that the hotel was full and can’t give me the room reservation for a king size bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Serenity

Stayed 1 night in Oct 2025