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Aloft San Antonio Airport

3.0 star property

Photo gallery for Aloft San Antonio Airport

View from property
Exterior
aloft, Room, 2 Queen Beds
Lounge
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available

Explore the area

Map
838 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪12 min walk‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • River Walk
    ‪12 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 29.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 29.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 25.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 25.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

  • 29.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

aloft, Room, 1 King Bed

aloft, Room, 1 King Bed

  • 25.00 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

With a stay at Aloft San Antonio Airport in San Antonio (Shearer Hills - Ridgeview), you'll be a 2-minute drive from North Star Mall and 8 minutes from San Antonio Zoo and Aquarium. .This hotel is 6.3 mi (10.2 km) from San Antonio River and 6.9 mi (11.1 km) from River Walk.

What's nearby

  • North Star Mall - 12 min walk - 1.0 km
  • Alamo Quarry Market - 4 min drive - 6.0 km
  • San Antonio Zoo and Aquarium - 7 min drive - 10.9 km
  • USAA Corporate Office Headquarters - 8 min drive - 12.0 km
  • River Walk - 12 min drive - 16.9 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 9 min drive

Restaurants

  • ‪Twin Peaks - ‬5 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Panda Express - ‬2 min walk

About this property

Aloft San Antonio Airport

Hotel with free parking, near North Star Mall
Aloft San Antonio Airport offers 141 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 141 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 517 square feet (48 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge.
Aloft San Antonio Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 3 to 10 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 517 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 10.00 for adults, and USD 3.00 to 10.00 for children
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Hotel San Antonio Airport
Aloft San Antonio Airport
Aloft San Antonio Airport Hotel San Antonio
Aloft San Antonio Airport Hotel
Aloft San Antonio Hotel

Aloft San Antonio Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in and great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary, St, Augustine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ahhmazing and very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience staying here!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Stayed 2 nights in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing!!!! The hotel needs some work.
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Yanet

Business traveller
Disliked: Cleanliness, staff & service
I recently stayed at this hotel for 9 nights, and unfortunately, my experience was not as expected due to the ongoing issue with housekeeping. Throughout my stay, I had to repeatedly ask for housekeeping services. Each time I made a request, I was told someone would come to clean my room, but they never followed through. This constant need to chase down housekeeping for basic services like fresh towels, bed sheets and cleaning was incredibly frustrating. I hope the management takes this feedback seriously and works to improve this aspect of their service.
Stayed 9 nights in Mar 2025

10/10 Excellent

JEFFREY

Stayed 1 night in Mar 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jesus

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Aloft hotel was a pleasant stay. The location is centered around many shopping stores and restaurants. There is a security guard on site and it is a safe family location. Our Lady of the Lake was only a10 minute drive, but no traffic going to and back. The Zoo is close and North Star mall is nearby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

I loved the location, there’s plenty of options to eat around at a walking distance, for Ex: First Watch, Miguelito’s, Freddy’s etc. There is a Burlington store and target near by. You can call and schedule your pick up from the airport, walk to B21 and they will Send someone to pick you up. You can also use this same service if you need to travel within a 3 mile radius from the hotel. Great and kind staff.
Pick up station at SAT hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Ronan

Liked: Cleanliness, amenities, property conditions & facilities
Parking sucked
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Edgar

Stayed 1 night in Feb 2025

10/10 Excellent

Tran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Theodore

Stayed 2 nights in Feb 2025

4/10 Poor

Sara, Carlsbad

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very kind and helpful and it was easy to check in. Location is great. The room, however, was disgusting. It smelled like BO which was coming from the pillows themselves not being washed. Grout was turning red in the shower from bacteria and mineral build up. Wood built in was literally hanging on one side off the ceiling. Would not stay there again
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica Mendez

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming staff, clean and modern facility, ideally located. A
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Wilberco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a bit outdated /rooms And the bathrooms
Stayed 2 nights in Feb 2025