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Best Western Plus Elmendorf Hotel / San Antonio Hotel

2.5 star property

Photo gallery for Best Western Plus Elmendorf Hotel / San Antonio Hotel

Property entrance
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily full breakfast
Reception
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Place, San Antonio River
    ‪1 min drive‬
  • Place, River Walk
    ‪17 min drive‬
  • Place, Lackland Air Force Base
    ‪22 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Communication Assistance, Pillow Top Mattress, Sofabed, Non-Smoking

  • Sleeps 4

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

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About the area

Elmendorf

With a stay at Best Western Plus Elmendorf Hotel / San Antonio Hotel in Elmendorf, you'll be within a 5-minute drive of San Antonio River and Medina River. .This hotel is 17.5 mi (28.1 km) from River Walk and 16.6 mi (26.7 km) from Alamodome.

What's nearby

  • San Antonio River - 1 min drive - 1.5 km
  • Alamodome - 16 min drive - 31.5 km
  • River Walk - 17 min drive - 33.1 km
  • Lackland Air Force Base - 22 min drive - 43.1 km
  • Six Flags Fiesta Texas - 36 min drive - 66.0 km

Getting around

  • San Antonio Station - 19 min drive
  • San Antonio International Airport (SAT) - 32 min drive

Restaurants

  • ‪QuikTrip - ‬13 min walk
  • ‪Bill Miller Bar-B-Q - ‬9 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Whataburger - ‬11 min walk
  • ‪Tom's Burgers & More - ‬7 min drive

About this property

Best Western Plus Elmendorf Hotel / San Antonio Hotel

Hotel with free parking, near San Antonio River
Best Western Plus Elmendorf Hotel / San Antonio Hotel offers 63 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 63 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Elmendorf Hotel / San Antonio Hotel. A complimentary full breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Best Plus Elmendorf Antonio
Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Elmendorf

Best Western Plus Elmendorf Hotel / San Antonio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 964 reviews
Rating 8 - Good. 186 out of 964 reviews
Rating 6 - Okay. 71 out of 964 reviews
Rating 4 - Poor. 45 out of 964 reviews
Rating 2 - Terrible. 70 out of 964 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Crystal

Stayed 1 night in Oct 2025

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Coffee
Stayed 1 night in Oct 2025

10/10 Excellent

Josue

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Clean rooms staff all of it
Stayed 1 night in Oct 2025

10/10 Excellent

sarai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that did breakfast was so nice and kept everything clean. Such nice person
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
I love the hospitality the cleaners and customer service Rekha was amazing thank and I will be back
Stayed 1 night in Oct 2025

4/10 Poor

Steven

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had goad heads in multiple locations meaning the carpet was not vacuumed. The fridge had 1 leg missing, when you open the door the fridge would fall out of the cabinet it was housed in. Avoid staying in room 210. We believed the family of ownership was living upstairs. We had to call multiple times because of noise. We believe there was a kid upstairs who was running back and forth. Around 11pm we called and asked the front desk to help communicate they were being loud. The front desk seemed to know exactly what we were talking about assuring it would stop. 30 minutes later we had to call again because it didn't stop. We were hoping the guest checked out so we could sleep better the next day, but it was the same. The kid was up at 5:30am running back and forth.
Stayed 2 nights in Oct 2025

8/10 Good

Enoc

Stayed 1 night in Oct 2025

6/10 Okay

Miguel

Stayed 1 night in Oct 2025

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast- was good. Surrounding area- the place is clean, but outside the area is dirty due to truckers leaving trash and used motor oil after servicing their trucks. Other than that place is nice. Dont let the outside the Property keep you from staying here. Its also very quiet. Thats a plus. Noise is minimal. Thank you Best Western.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jennifer

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michaelangelo

Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

Kostiantyn

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, amenities
Decent place to stay at. Other that running out of juice and drinks. Over all was a good place to stay at.
Stayed 1 night in Oct 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Latoya

Travelled with family
Liked: Cleanliness, amenities
I had a long trip and had to wait 15 minutes before before someone came to the desk!
Stayed 1 night in Oct 2025

10/10 Excellent

Misael

Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Josue

Stayed 5 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room staff is great
Stayed 5 nights in Oct 2025

10/10 Excellent

Gerardo, Midland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m looking for the next stay in a few weeks!
Stayed 1 night in Oct 2025

10/10 Excellent

Priscilla

Liked: Staff & service
It was as ok
Stayed 1 night in Oct 2025

2/10 Terrible

Lizbeth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was definitely not cleaned upon arrival. There was visible trash, dirt, and hair all over the sheets, and the room had a very unpleasant odor. I asked to be moved to a different room, but I was told there were no other rooms available. The front desk attendant kindly came to change the sheets, but while I waited in the lobby, I noticed about five other guests arriving to check in with no one available to assist them — it was clear the hotel was short-staffed. Before leaving, I attempted to take a shower, only to discover that the hot water wasn’t working. At that point, I decided to book another hotel. Overall, it was a very disappointing experience.
Stayed 1 night in Oct 2025