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Best Western Plus Elmendorf Hotel / San Antonio Hotel

2.5 star property

Photo gallery for Best Western Plus Elmendorf Hotel / San Antonio Hotel

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily full breakfast
Reception
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Place, San Antonio River
    ‪1 min drive‬
  • Place, River Walk
    ‪17 min drive‬
  • Place, Lackland Air Force Base
    ‪22 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Communication Assistance, Pillow Top Mattress, Sofabed, Non-Smoking

  • Sleeps 4

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

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About the area

Elmendorf

With a stay at Best Western Plus Elmendorf Hotel / San Antonio Hotel in Elmendorf, you'll be within a 5-minute drive of San Antonio River and Medina River. .This hotel is 17.4 mi (28 km) from River Walk and 17.6 mi (28.4 km) from Henry B. González Convention Center.

What's nearby

  • San Antonio River - 1 min drive - 1.5 km
  • River Walk - 17 min drive - 33.1 km
  • Henry B. González Convention Center - 18 min drive - 33.4 km
  • Lackland Air Force Base - 22 min drive - 43.1 km
  • Six Flags Fiesta Texas - 36 min drive - 66.0 km

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 27 min drive

Restaurants

  • ‪QuikTrip - ‬13 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Bill Miller Bar-B-Q - ‬9 min walk
  • ‪Whataburger - ‬11 min walk
  • ‪Tom's Burgers & More - ‬7 min drive

About this property

Best Western Plus Elmendorf Hotel / San Antonio Hotel

Hotel with free breakfast, near San Antonio River
Best Western Plus Elmendorf Hotel / San Antonio Hotel offers 63 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 63 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Elmendorf Hotel / San Antonio Hotel. A complimentary full breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Best Plus Elmendorf Antonio
Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Elmendorf

Best Western Plus Elmendorf Hotel / San Antonio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 934 reviews
Rating 8 - Good. 183 out of 934 reviews
Rating 6 - Okay. 69 out of 934 reviews
Rating 4 - Poor. 43 out of 934 reviews
Rating 2 - Terrible. 66 out of 934 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff laying around in lobby Lady doing breakfast did a good job
Stayed 1 night in Jul 2025

6/10 Okay

Roger

Liked: Staff & service

disappointed

The TV remote batteries were dead. A small dirty towel was left on the shower bar. Shower doesn't work properly. 50% comes out of the shower head, the rest comes out from the faucet. We have stayed here every year on the way to the Rio Grande Valley. Have not experienced so many problems before. The breakfast was good though.
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Stayed 1 night in Sep 2025

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly and the n friendly

Attended at check in was not very friendly, hardly spoke. Hotel lobby and hallway smelled bad, the room smelled bad. Check out was the same. No very friendly at all. Will not be staying at this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

roy

Stayed 1 night in Sep 2025

8/10 Good

RUEBEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Breakfast was great! The only real issue we had was when I went to turn the shower on the handle fell off. I believe the smell was just all the humidity in the air.
Stayed 2 nights in Aug 2025

10/10 Excellent

Esmeralda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazingly clean, quite rooms, beds were very comfortable and ac was awesome! Best place ever ❤️ loved the breakfast 😋. Definitely coming back! Thank you for the great hospitality.
Stayed 2 nights in Sep 2025

8/10 Good

Leticia

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a good hotel for an in and out kind of trip!
Stayed 1 night in Jun 2025

2/10 Terrible

carlos

Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Stayed 5 nights in Jul 2025

6/10 Okay

Ricardo

Stayed 1 night in Aug 2025

2/10 Terrible

Benjamin

Stayed 1 night in Aug 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. The room was super clean and the bed was like sleeping on a cloud. Exceptional stay
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Inside good, outside bad
Stayed 1 night in Jul 2025

10/10 Excellent

Alma Y.

Stayed 1 night in Jul 2025

10/10 Excellent

Akiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Carol, Spring

Stayed 2 nights in Jul 2025

2/10 Terrible

dharmender

Horrible experience of my life .. the bedding material was filthy specially the comforters, see the pics attached. Sent an email to the property manager as front desk asked us but no response from her. Finally we asked front desk that we want to talk to her during our check out and she make us to wait for at least 10 min and finally showed up. And then told us that oh these are downy comforters and it’s weather that shows colors like this and I use the same at my home too. OMG.. horrible explanation . No courtesy at all.. Stay away from this filthy place if you feel hygiene is a priority..
Stayed 1 night in May 2025

10/10 Excellent

Georgiana Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever...

I absolutely have nothing negative to say about this Hotel, the Front desk staff was absolutely amazing as well as the Housekeeping staff, it is possibly the most organized, great smelling as well as quiet Hotel I have been at to date... I would give it a 10 star rating of it were available.
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Business traveller
Disliked: Staff & service

Horrible service!

We were forced to rent a second room because the staff refused to work with us and allow me in before the rest of my party arrived. The weather was horrible with flooding roads and they had no compassion. I will never stay here again the front desk and manager were deplorable, ungracious, and not helpful for two single ladies traveling in a storm.
Stayed 1 night in Jul 2025

10/10 Excellent

Georgiana

Stayed 1 night in Jul 2025

6/10 Okay

Travis

Business traveller
Liked: Cleanliness, property conditions & facilities
The parking is awful and one night the manager actually came running out telling us to park in a different spot. The next night our truck had the back window busted out and I saw a couple of other places in the parking lot with auto glass on the ground.
Window on the ground
Glass in the truck
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pool was pretty good, staff was good
Stayed 1 night in Jul 2025

4/10 Poor

Valarie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Would not stay here ever again there was no washclothes in the bathroom. I called the front desk and I had to go down stairs to ge them instead of the front desk bringing them to me. The sheets on one bed was dirty. There was something sharp on the floor instepowd on. Pubic hairs in the shower.
Stayed 1 night in Jul 2025

8/10 Good

Fernando

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025