4/10 Poor
Victoria
Travelled with family and small children
16 May 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I chose this property because I was traveling with a toddler and the rooms on the internet looked pretty big, and they showed a wide array of food for breakfast, along with the sparkling pool. When we arrived, the room had an awful smell to it, the pool was closed, the bathroom was dirty, the walls were cracking, the phone didn't work, there was no streaming service on the TV, the hairdryer was broken, the floors were dirty, turning our feet black. Not to mention it was SMALL! I went to the front desk to voice my concerns, they didn't really seem to care, they had the housekeeper clean our bathtub, but come to find out the shoe mark and other dirty spots were stains, they unplugged the phone and said I needed to just call using my cell phone, as for the pool gave me the option to go next door to an indoor pool at another hotel. I had no choice but to stay here for the remainder of the week, since it was graduation week for the AirForce all other places were sold out. Don't stay here go to an Air BnB. I am seeking a refund through coorporate.
Victoria
Stayed 4 nights in May 2025
