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Hilton Garden Inn San Antonio At The Rim

3.0 star property

Photo gallery for Hilton Garden Inn San Antonio At The Rim

Lobby
Terrace/patio
Daily cooked-to-order breakfast (USD 15.95 per person)
Outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
5730 Rim Pass, San Antonio, TX, 78257
  • Place, The Rim Shopping Center
    ‪9 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪17 min walk‬
  • Place, The Shops of La Cantera
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Drinks & Snacks)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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The price is NZ$199
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About the area

San Antonio

Located in San Antonio (La Cantera District), Hilton Garden Inn San Antonio At The Rim is within a 5-minute drive of The Rim Shopping Center and La Cantera Golf Club. .This hotel is 1.5 mi (2.3 km) from Six Flags Fiesta Texas and 2.3 mi (3.7 km) from The Shops of La Cantera.

What's nearby

  • The Rim Shopping Center - 9 min walk - 0.8 km
  • Six Flags Fiesta Texas - 17 min walk - 1.5 km
  • University of Texas at San Antonio - 2 min drive - 2.7 km
  • The Shops of La Cantera - 2 min drive - 3.0 km
  • La Cantera Golf Club - 6 min drive - 2.3 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 23 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Santikos Palladium IMAX - ‬12 min walk
  • ‪Agora Bar - ‬12 min walk
  • ‪Lupe Tortilla Mexican Restaurant - ‬18 min walk
  • ‪Jinya Ramen Bar - ‬18 min walk

About this property

Hilton Garden Inn San Antonio At The Rim

Hotel with an outdoor pool, near The Rim Shopping Center
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Satisfy your appetite for dinner at Great American Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has 3988 square feet (370 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free theme park shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,988 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Self parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from January to December
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 96 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean and the staff is always very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marta

Stayed 1 night in Oct 2025

10/10 Excellent

Ivan

Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great area near the rim and six flags
Stayed 1 night in Oct 2025

8/10 Good

Stanley

Stayed 2 nights in Oct 2025

6/10 Okay

Charles Edward

Travelled with partner
Liked: Cleanliness, staff & service
We got a suite to be able to have a seating area to watch TV. The TV only worked sometimes. They weren’t able to fully fix it, replace it. We asked to give us at least a refund for the amount extra it costs us to upgrade but it was not approved. Rooms need upkeep also. Customer service was pleasant and professional but couldn’t fix the issue. The toilet seat was also in bad condition
Stayed 2 nights in Oct 2025

6/10 Okay

Patricia

Stayed 2 nights in Oct 2025

8/10 Good

Sory, Clearwater

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

6/10 Okay

Ashlee

Travelled with family
Liked: Staff & service
Disliked: Amenities
Had to pay for parking and breakfast which was awful after paying for the stay. I am a Hilton rewards member and did not like this Hilton. Definitely preferred the one we stayed at in Houston over this particular one.
Stayed 1 night in Oct 2025

8/10 Good

Viola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower curtain smelled sour. Room had a musty smell.
Stayed 2 nights in Oct 2025

8/10 Good

ILLIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charge for parking and for the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to food and nice shops.
Stayed 1 night in Oct 2025

8/10 Good

Veronica

Stayed 1 night in Oct 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Wendy

Travelled with family
Water was cut off two days in a row. Elevator was acting up
Stayed 3 nights in Oct 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean and has friendly staff.
Stayed 2 nights in Oct 2025

4/10 Poor

Wayne, Arlington

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not cleaned after 1 night. Charged $10 a day for uncovered parking Only one elevator was working Breakfast food was not inviting. I expecting more for the price at a Hilton
Stayed 2 nights in Oct 2025

8/10 Good

Leroy

Travelled with family, Business traveller
Liked: Amenities
The check in was very smooth! The staff are great. A privilege to be here.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was in a good location, clean, and affordable.
Stayed 4 nights in Oct 2025

10/10 Excellent

ERICA

Travelled with partner
Liked: Amenities
Great location. Great customer service.
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we checked in there was no staff at the desk for nearly 10 minutes, only one elevator was functioning and was run down looking, the room itself was outdated, especially apparent in the bathroom, with low water pressure, degraded fixtures and a very dusty register, and we somehow managed to get a bee in our 6th floor room. The jacuzzi downstairs had to be turned on by maintenance, which took over half an hour, then another half hour to even get warm, and it was questionable whether it was cleaned/maintained considering the lack of attention in general. There were minimal pool towels available and they were they were barely big enough for my children. Also the exterior door was not key secured, so the safety aspect was questionable. The breakfast buffet was expensive for what it was, and the one night we went down and wanted to grab a drink at the bar it was closed down because someone had called out. The water and coffee station were mostly empty (either of liquids or of cups), and staff was often away from the desk. They were not unpleasant, but that was really the only positive of the stay. However I would never recommend anyone stay here, as we certainly never would again.
The bee
Dust in the room register
Doesn’t look like the keurig was ever cleaned
Example of general aging of property
Stayed 3 nights in Sep 2025

2/10 Terrible

kaleb

Stayed 2 nights in Sep 2025

4/10 Poor

Ronald

Disliked: Property conditions & facilities
Elevator broken down for over 3 weeks!
Stayed 14 nights in Sep 2025