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Hilton Palacio Del Rio

4.0 star property

Photo gallery for Hilton Palacio Del Rio

Lobby
Exterior
Restaurant
Point of interest
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

View map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪2 min walk‬
  • Alamo
    ‪5 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, River View

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, blackout curtains

Standard Two Doubles

9.2 out of 10
Wonderful
(27 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

Premium bedding, in-room safe, desk, blackout curtains

Riverview Two Doubles

8.8 out of 10
Excellent
(19 reviews)
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout curtains

One King Bed, City View, Roll In Shower

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Bay View Accessible Bath Tub

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, blackout curtains

Standard King

9.2 out of 10
Wonderful
(35 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

Premium bedding, in-room safe, desk, blackout curtains

Riverview King

9.4 out of 10
Exceptional
(18 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Accessible With Bath Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

With a stay at Hilton Palacio Del Rio, you'll be centrally located in San Antonio, steps from Shops at Rivercenter and River Walk. .This hotel is 0.3 mi (0.4 km) from La Villita and 0.4 mi (0.6 km) from Henry B. González Convention Center.

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • River Walk - 2 min walk - 0.2 km
  • Henry B. González Convention Center - 2 min walk - 0.2 km
  • Alamo - 5 min walk - 0.5 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Casa Rio - ‬2 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Durty Nelly's Irish Pub - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Pat O'Brien's - ‬3 min walk

About this property

Hilton Palacio Del Rio

Riverwalk hotel with a 24-hour fitness center and a 24-hour front desk
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 485 guestrooms featuring LCD televisions. Rooms have private balconies. Premium TV channels and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Coffee Cupboard or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Coffee Cupboard - Onsite coffee shop.
Rincon Alegre - This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (137 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 683 out of 1030 reviews
Rating 8 - Good. 170 out of 1030 reviews
Rating 6 - Okay. 87 out of 1030 reviews
Rating 4 - Poor. 51 out of 1030 reviews
Rating 2 - Terrible. 39 out of 1030 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Austin

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jonathan Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Roxana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Stayed 2 nights in May 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were able to check in early. The front desk, Samuel, was great! From the valet to the house staff, everyone was happy, polite and accommodating. The hotel itself was impeccable and right on the River Walk. Great views. Comfortable rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Trey

Stayed 1 night in May 2025

10/10 Excellent

zachary

Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family
great
Stayed 1 night in May 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The one thing that they didn, The one thing I was looking for to injoy would be the POOL it was hot that day the pool was closed & didn't inform me of the pool when checking in or did they let me know be for my stay when they know of the pool closure. they did not make me feel like a guess & the pool was important to me.I pay good money for my room infrom about the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location…walk to to the Alamo… friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were excellent
Stayed 1 night in May 2025

10/10 Excellent

erik

Stayed 1 night in May 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying at this hotel and will be going back when they open the new one later this year. Starting at the staff, Jared was amazing day 1 helping to check us in and even recommended the best Mexican food spot. The hotel is in the heart of all the attractions so you never have to worry about ubering if you prefer to walk. The mall is also down the street and has much to do if you have kids ( Dave & busters, sea life, etc). As far as inside the hotel, it’s super clean and quiet. They themselves have their own restaurants and even a bar where you have a variety of food to choose from. I definitely would recommend that you visit San Antonio in general but for sure stay at this hotel and I promise that you’ll have a great time.
View from my room
The hotel view of the river
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very easy access to/from the riverwalk. Staff was very friendly.
Stayed 4 nights in May 2025

4/10 Poor

Yesenia

Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
V
Stayed 1 night in May 2025

10/10 Excellent

Shaniene

Stayed 3 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in May 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Shanyse

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property and the staff were wonderful. However, the only reason I am not giving this property a five star rating is simply because our room was hot the whole time. Maintenance came to our room and advised that they fixed the situation but they didn’t. It was extremely hot outside, and after site seeing I would have liked to enjoy a chilled room.
Stayed 2 nights in May 2025

6/10 Okay

Deeanna

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I don't blame theh hotel for the construction outside or the fact that the pool was damaged just before our stay. I just wish that the check-in desk had mentioned it so we were prepared and could have looked at alternatives. So disappointing to find the pool closed that evening when we had picked the hotel for the amazing pool. We were falsely told it would open the next day. Offered the option to share the neighboring hotels pool that was much too tiny to accomodate their own guests, much less Hilton's. Construction began outside at 6am waking us up. And then the hotel began work on the remodel in the room JUST ABOVE us at 7am!!!! They could have put us in one of the many empty rooms available, which we finally were offered after going down to see about checking out so we could go elsewhere. Otherwise, the hotel is beautiful, well located, comfortable, well stocked. Hilton always provides a good stay and sleep. Communication and ensuring we weren't under a room that would be worked on first thing in the morning would have really helped us enjoy the weekend more. So this is more a service/management issue with the hotel that could easily be addressed.
Stayed 2 nights in May 2025

10/10 Excellent

Mildriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis, Luquillo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Superb breakfast. Spacious rooms.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025