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Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

Coffee service
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Suite, Multiple Beds (Addl Living Tab)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
102 El Paso St, San Antonio, TX, 78204
  • Place, San Antonio River
    ‪9 min walk‬
  • Place, Market Square
    ‪10 min walk‬
  • Place, River Walk
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Addl Living Tab)

Suite, Multiple Beds (Addl Living Tab)

Suite, Multiple Beds (Addl Living Tab)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

San Antonio

A stay at Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG places you in the heart of San Antonio, within a 15-minute walk of San Antonio River and Market Square. .This hotel is 0.9 mi (1.4 km) from River Walk and 1.4 mi (2.2 km) from Henry B. González Convention Center.

What's nearby

  • San Antonio River - 9 min walk - 0.8 km
  • Market Square - 10 min walk - 0.9 km
  • River Walk - 15 min walk - 1.3 km
  • Henry B. González Convention Center - 2 min drive - 1.9 km
  • Alamo - 4 min drive - 2.7 km

Getting around

  • San Antonio Station - 9 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Mi Tierra Café y Panadería - ‬12 min walk
  • ‪April Chinese Restaurant - ‬8 min walk
  • ‪La Margarita - ‬12 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Bill Miller BBQ # 22 - ‬6 min walk

About this property

Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

Hotel with free breakfast, near San Antonio River
Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 25.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express San Antonio-Dtwn Market Area Hotel
Holiday Inn Express San Antonio Downtown Market Area
Holiday Inn Express Hotel Market Area
Holiday Inn Express San Antonio-Dtwn Market Area
Holiday Inn Express Suites San Antonio Dtwn Market Area
Holiday Inn Express Suites San Antonio Dtwn Market Area by IHG

Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose room because pictures online indicated a walk in shower with accessibility bars. Room actually had bath tub with one accessibility bar. Made it a bit more difficult to get in and out.
Stayed 1 night in Sep 2025

4/10 Poor

Erica

Stayed 1 night in Sep 2025

8/10 Good

Saudekesha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the size of the suite and the cleanliness of the room and facilities. Breakfast was alright but free so no real complaints. The rooms were pretty dimly lit and that was my only slight issue. Overall, I’d stay again. I went with my fam to check out the riverwalk for a weekend trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay . We had a large family of 9 and had 2 rooms and the staff was great to accommodate everything our family needed. Will definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Nice and & Quiet. Easy parking.
Stayed 1 night in Sep 2025

4/10 Poor

Guadalupe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
None
Stayed 2 nights in Aug 2025

4/10 Poor

Elizabet

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I should have gone with the reviews, this place is a mess. The elevator was not working, my room had an awful smell and the walls with mold. I was not able to open the door to the room and called front desk for help, I guess the lady did not believe me until she came up and tried herself ( she had to call a locksmith so we can get our belongings). I booked the room for two nights but decided to just do one ( I hope they keep their word and credit me back)
Stayed 2 nights in Aug 2025

2/10 Terrible

Basim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernestina, Amarillo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love that the rooms a spacious
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesse Robert

Stayed 1 night in May 2025

2/10 Terrible

Lucia

Travelled with family and small children
Disliked: Cleanliness, amenities
The place smelled molding and the carpet was old and the rooms were horrible and smelled like mold ! We checked out as soon as we saw our rooms !
Stayed 3 nights in Jul 2025

10/10 Excellent

Bianca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying and it never disappoints. I love the free breakfast. The biscuits with sausage gravy is awesome.
Stayed 2 nights in Aug 2025

6/10 Okay

Yahir

Travelled with group
More pillows
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Blanca

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Stayed 5 nights in Jul 2025

8/10 Good

Juan

Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Diane

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Checked into our room late and discovered our room had mold up on the wall. Front desk came and took pictures and assured us we could change rooms first thing in the morning, which we did and then only give a 10 percent discount for the inconvenience
Stayed 2 nights in Aug 2025

10/10 Excellent

Girmay

Liked: Cleanliness, staff & service, property conditions & facilities
It was a Good option for price in a short notice
Stayed 2 nights in Jul 2025

10/10 Excellent

Anniela

Stayed 1 night in Jul 2025

10/10 Excellent

Melodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and well-taken care of! I really appreciated that and also the very courteous staff that I spoke with. Even though there was usually just one person present at the desk, she remained very patient and professional even when there was quite a few people present waiting to be served. The breakfast buffet was well-prepared and there was a variety of choices to chose from. They never ran out of food in the buffet either, which was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well cleaned. The receptionist was excellent, she got me everything i needed and more. She was very nice and helpful. Good experience, would come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherman

Stayed 2 nights in Jul 2025

6/10 Okay

Brandie, Vidor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were only allowed one parking sticker, our sink was stopped up despite numerous times telling them. Finally I attempted to unstop it myself with no luck. The elevator was horribly slow. Staff is super nice though!
Stayed 2 nights in Jul 2025

6/10 Okay

Alvaro

Travelled with family
Disliked: Cleanliness

Just ok. Wouldn’t stay again.

Room was nice. Tub was disgusting. Pool was DISGUSTING. Looked like a nasty tub that doesn’t get cleaned not to mention cigarette buds and dead bugs were floating in it along with tons of leaves as if it never gets cleaned. Elevator broke down once while we were there and was extremely slow, took 5 minutes to get from 1st floor to 4th. Staff kept giving us attitude every time we asked for more towels and didn’t want to give them to us. We were a family of 5 but yet they only gave us 2 towels and were shocked everyday when we asked for 5 new towels. (We put the do not disturb sign so housekeeping wouldn’t go in). One lady was watching us like a hawk during the week when we served ourselves breakfast, practically hovering over us. I almost asked her if she needed anything. On the weekend it was a different lady and she only came out to refill the food. I was impressed with how nice the room was until I saw the tub. Also the sheets weren’t clean. I pulled them off to put my own sheets I brought and they had lipstick or something on the bottom part. I was absolutely disgusted with the pool. While I was In there I was hoping we wouldn’t catch anything and instantly wished we had gone to a different pool.
Stayed 3 nights in Jul 2025