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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Exterior
Indoor pool
Free daily buffet breakfast
Suite, 1 Bedroom
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2861 Cinema Ridge, San Antonio, TX, 78238
  • Place, Regal Cielo Vista
    ‪2 min walk‬
  • Place, Ingram Park Mall
    ‪9 min walk‬
  • Place, Anne-Marie Tennis Center
    ‪14 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

San Antonio

Located in San Antonio, Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG is connected to a shopping center, a 3-minute drive from Ingram Park Mall and 11 minutes from Joint Base San Antonio. .This hotel is 7.8 mi (12.6 km) from Lackland Air Force Base and 11.5 mi (18.4 km) from San Antonio Zoo and Aquarium.

What's nearby

  • Regal Cielo Vista - 2 min walk - 0.2 km
  • Ingram Park Mall - 9 min walk - 0.8 km
  • K1 Speed - 10 min walk - 0.9 km
  • Anne-Marie Tennis Center - 14 min walk - 1.2 km
  • San Antonio SeaWorld - 11 min drive - 14.7 km

Getting around

  • San Antonio Station - 25 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Outback Steakhouse - ‬13 min walk

About this property

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG offers 84 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 84 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 450 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express San Antonio-West-SeaWorld
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area by IHG
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jeanelle

Liked: Cleanliness, staff & service, amenities
Comfortable and clean stay. Good customer care! Only bummer was the jacuzzi heater was out. It was one of the main reasons I selected to stay here. Overall, pleasant.
Stayed 2 nights in Feb 2026

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The spa was perfect breakfast could be better room had 3usb charging ports but none worked rooms were clean beds were good and no traffic noise
Stayed 2 nights in Jan 2026

6/10 Okay

Shatoma

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2026

4/10 Poor

Carlo Wyne, Richmond

Stayed 1 night in Jan 2026

8/10 Good

Angelina

Business traveller
Liked: Cleanliness, staff & service, amenities
All was great, staff was very attentive. Only exception needs attention exterminate room.
Stayed 1 night in Feb 2026

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Excellent service at check in and checkout. Very attentive staff. Room was nice and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

FRANK

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good service.
Stayed 1 night in Jan 2026

8/10 Good

Melissa, St Joseph

Everything was extremely clean. Very poor ventilation in the pool an hot tub ar
Stayed 1 night in Jan 2026

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing services breakfast was great. Overall a great experience and will definitely go back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nydia

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Bethany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super kind and accommodating. We requested a crib and they went above and beyond. I would stay here again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Rosa

Stayed 2 nights in Dec 2025

10/10 Excellent

Sofia J

Liked: Property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Abdelmohsen, Rochester

Stayed 1 night in Dec 2025

10/10 Excellent

jaime

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was definitely clean and spotless. The staff was friendly and helpful.
Stayed 3 nights in Dec 2025

8/10 Good

WILLIAM

Liked: Staff & service, room comfort
Disliked: Cleanliness
The room was very good. The staff was nice. However, the elevator was dirty for two days, made a clunking sound and was a little scary. Also for a couple there was only one comfortable chair, and an office chair. Either a live seat for a couple or two Comfortable chairs would be good.’
Stayed 2 nights in Dec 2025

10/10 Excellent

ivan

Stayed 1 night in Dec 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the bed was comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Charlotte

Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. Shower curtains were a little short causing water to leak out the shower. Other than that it was ok. Actually, breakfast could be better.
Stayed 1 night in Nov 2025

10/10 Excellent

miguel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is excellent And the best customer service
Stayed 1 night in Nov 2025