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Holiday Inn Queenstown Frankton Road by IHG

4.0 star property

Photo gallery for Holiday Inn Queenstown Frankton Road by IHG

View from room
Exterior
Breakfast, dinner served; British cuisine, al fresco dining
Lobby sitting area
Breakfast, dinner served; British cuisine, al fresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
594 Frankton Road, Queenstown, 9348
  • Place, Frankton Beach
    ‪2 min drive‬
  • Place, Queenstown Mall
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪4 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, Multiple Beds, Lake View

View from room

Premium Room, Multiple Beds, Lake View

8.4 out of 10
Very good
(10 reviews)
  • Lake view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Lake View

  • Lake view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Lake View

9.6 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Resort view
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Lake View

View from room

Standard Room, 1 King Bed, Lake View

7.2 out of 10
Good
(5 reviews)
  • Lake view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Queenstown Remarkables Park by IHG
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 627 reviews
The price is NZ$319
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Queenstown Remarkables Park by IHG

About the area

Queenstown

Located in Queenstown, Holiday Inn Queenstown Frankton Road by IHG is on a lake, within a 5-minute drive of Queenstown Arts Centre and Queenstown Mall. .This hotel is 2.6 mi (4.2 km) from Underwater Observatory and 2.8 mi (4.5 km) from Kiwi and Birdlife Park.

What's nearby

  • Frankton Beach - 2 min drive - 2.9 km
  • Queenstown Gardens - 3 min drive - 3.7 km
  • Queenstown Mall - 4 min drive - 4.0 km
  • Skyline Queenstown - 4 min drive - 4.4 km
  • Kiwi and Birdlife Park - 4 min drive - 4.4 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Cookie Time - ‬5 min drive
  • ‪Speight's Ale House - ‬5 min drive
  • ‪Pedro's House of Lamb - ‬6 min drive
  • ‪“Life’s a Grind” Coffee - ‬5 min drive
  • ‪Odd Saint - ‬5 min drive

About this property

Holiday Inn Queenstown Frankton Road by IHG

Lakefront hotel with a restaurant, in the vicinity of Queenstown Arts Centre
Holiday Inn Queenstown Frankton Road by IHG offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a hot tub, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy British cuisine at Seasons Restaurant + Bar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Seasons Restaurant + Bar - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Uncovered parking on site (NZD 20 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Sauna
  • Ski storage

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Holiday Inn Queenstown Frankton Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 384 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Salote, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piece & quiet
Stayed 4 nights in Oct 2025

4/10 Poor

Chiu Shu

Travelled with family
Disliked: Cleanliness
Cleaning not ok
Stayed 4 nights in Oct 2025

8/10 Good

Jeffery

Stayed 4 nights in Oct 2025

6/10 Okay

Kylie

Travelled with family
Liked: Cleanliness, staff & service
Good stay overall if your going to charge for parking though need parks actually available better gym equipment or make the gym bigger some of the gym equipment wasn’t going and the bathroom vanity was broken the meal and restaurant were lovely though couldn’t fault that
Stayed 2 nights in Sep 2025

6/10 Okay

Veeko

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
nice view room
Stayed 1 night in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Aabied

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaghayegh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Geo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Stay..Friendly Staff
Stayed 1 night in Jul 2025

10/10 Excellent

jignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Loved location of the hotel
Stayed 4 nights in Jul 2025

8/10 Good

Zabina

Travelled with family
Liked: Cleanliness, amenities
Location was amaozkng with lake view, cutomer service excellent with very accommodative employees. Cleaness of bathroom needs more thorough..the tiles and edges need xleaning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jigar

Stayed 3 nights in Jun 2025

10/10 Excellent

wasani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Staff were friendly and the room was claen
Stayed 1 night in Jun 2025

6/10 Okay

Precious

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
Stayed 2 nights in Dec 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with very effective and efficient staff. Parking is somewhat quirky. Howevrr, overall a very nice property.
Stayed 1 night in Apr 2025

8/10 Good

Christine Smith

Stayed 3 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy.
Stayed 1 night in Mar 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Leslie Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked out well for our short stay
Stayed 1 night in Mar 2025

8/10 Good

Sally

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly and helpful, even helped put our luggage in our car. Room is about due for a bit of painting and patching of dings in walls and bath
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean room with a comfortable bed and a great view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel
Stayed 1 night in Mar 2025