Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Lobby
Lobby
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service

Explore the area

View map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Brooke Army Medical Center
    ‪14 min walk‬
  • Frost Bank Center
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

San Antonio

In the heart of San Antonio, Quality Inn & Suites I-35 near Frost Bank Center is within a 5-minute drive of Brooke Army Medical Center and Frost Bank Center. .This hotel is 4.6 mi (7.4 km) from Alamo and 4.9 mi (7.8 km) from River Walk.

What's nearby

  • Brooke Army Medical Center - 14 min walk - 1.2 km
  • Frost Bank Center - 4 min drive - 4.2 km
  • Alamo - 6 min drive - 8.3 km
  • River Walk - 6 min drive - 8.6 km
  • San Antonio Zoo and Aquarium - 8 min drive - 10.5 km

Getting around

  • San Antonio Station - 7 min drive
  • San Antonio International Airport (SAT) - 13 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Sarku Japan - ‬5 min drive
  • ‪SUBWAY - ‬6 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Burger King - ‬12 min drive

About this property

Quality Inn & Suites I-35 near Frost Bank Center

Hotel with free breakfast, near Brooke Army Medical Center
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 15.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Reviews

Quality Inn & Suites I-35 near Frost Bank Center Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 958 reviews
Rating 8 - Good. 191 out of 958 reviews
Rating 6 - Okay. 137 out of 958 reviews
Rating 4 - Poor. 112 out of 958 reviews
Rating 2 - Terrible. 175 out of 958 reviews

Reviews

6/10 Okay

David

Disliked: Property conditions & facilities
My first room the TV didn’t work. The phone didn’t work. They had to change me to another room after that it was just fair.
Stayed 1 night in Jun 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a ladies pair of underwear hanging on the door knob. There were in the wall. There was questionable stains on the furniture. The TV was not working.
Stayed 1 night in Jun 2025

8/10 Good

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Braden

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the power was off and no staff available. Waited over 30 minutes for a person to help me
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jun 2025

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was old , the room duty, I didn't recommended.
Stayed 1 night in Jun 2025

6/10 Okay

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

4/10 Poor

Anderson

Travelled with family and small children
Disliked: Cleanliness, amenities
It was close to the base
Stayed 2 nights in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly a great stay
Stayed 5 nights in May 2025

2/10 Terrible

Eric

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We were supposed to have had 2 double rooms that i thought were all king size beds, when we got there we were told that they were not kings but queens, and were all regular full. The pool was filthy, not skimmed or vacuumed the hot tub was worse and hardly even warm , when we turned the jets on cooler water came out of the jets and with very little pressure. We saw the grill so went to buy hot dogs and brats to grill, the grill was nasty rusted through and the broken piece of grating from the fire pit was propoed up by some of the broken bricks from the firepit. We also had a hard time getting towels. When we asked for towels the person at the desk told us to go to the laundry room, after 4 or 5 times requesting towels he finally brought a stack. Over all I would not suggest this hotel brand especially this location.
Stayed 4 nights in May 2025

10/10 Excellent

Julia

Stayed 2 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was amazing and facility very clean. Just an older property in need of a renovation
Stayed 2 nights in Apr 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 1 night in May 2025

10/10 Excellent

Pierre

Stayed 1 night in Apr 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Carlos

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Services are very limited … looks like the owner do not care about their property and customers… people on staff try their best but have very limited resources
Stayed 4 nights in Mar 2025

6/10 Okay

Juan

Liked: Staff & service, amenities, property conditions & facilities
The property is conveniently located right off the freeway. Their is eateries within a short driving distance.
Stayed 3 nights in Apr 2025

8/10 Good

Brandy

Stayed 1 night in Apr 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Just wish breakfast was longer so we could actually utilize it
Stayed 1 night in Apr 2025

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smelly, damp feeling and dirty. I told the hotel and they brought up some room refresher that was dove body spray. The window had a very large crack going across It. There was coffee beans and cinnamon sticks left around in the room. The remotes did not work nor did the phones, with these horrible conditions and because of the sketchy location we could not stay there without a phone that was unsafe. The hotel refused our cancellation or refund. We gathered our things and left. I contacted Expedia who was great and assisted locating another hotel to stay at.
Stayed 2 nights in Apr 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and good breakfast and very cleaned for older building establishment.
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Staff & service
The
Stayed 1 night in Mar 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd definitely stay again

stayed for 4 days had a wonderful time. the property is slightly aged but was perfectly clean.
Stayed 3 nights in Mar 2025