6/10 Okay
Shean
Travelled with family
28 Jan 2025
Liked: Staff & service
Disliked: Cleanliness
I stayed here with my daughter for a get away trip for her 15th birthday. The property is very convenient to the airport. The staff is friendly. Our issues center on the cleanliness of our room. The beds were made, sheets were clean and no bed bugs to be seen. However, the room had a hard to place odor. Since we arrived and checked in late my daughter sprayed some perfume and we went to bed. The next morning while she was removing her retainer it fell behind the dresser next to her bed. When I moved it back there were tons of candy wrappers, old food and dust bunnies. We informed the hotel staff that morning at breakfast. They did offer to move us to another room. I declined and asked that they clean it instead since we had a full day. We decided to eat breakfast there. Despite being early down, they were out of almost everything except waffle mix and cereal. When the food did come out it was cold. Upon return to the hotel that evening we did our due diligence and checked behind the dresser. While the room was vacuumed, and beds were made, the smell was back and they still had not addressed the major issue behind the dresser. We checked out at 5AM for an early flight home.
Shean
Stayed 2 nights in Jan 2025