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SureStay Plus Hotel by Best Western San Antonio North

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western San Antonio North

Free daily on-the-go breakfast
Reception
Seasonal outdoor pool
Exterior
Standard Room, 1 King Bed, Accessible, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
10815, I-35 Frontage Rd, San Antonio, TX, 78233
  • Place, Morgan's Wonderland
    ‪2 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪12 min drive‬
  • Place, River Walk
    ‪14 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(33 reviews)
  • Sleeps 3
  • 1 King Bed

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Exterior
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  • Breakfast included
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  • Parking included
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includes taxes & fees
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About the area

San Antonio

With a stay at SureStay Plus Hotel by Best Western San Antonio North in San Antonio (Uptown), you'll be a 2-minute drive from Morgan's Wonderland and 9 minutes from Marion Koogler McNay Art Museum. .This hotel is 8 mi (12.8 km) from San Antonio River and 9.1 mi (14.6 km) from Frost Bank Center.

What's nearby

  • Morgan's Wonderland - 2 min drive - 2.3 km
  • Randolph Air Force Base - 7 min drive - 12.8 km
  • San Antonio Zoo and Aquarium - 12 min drive - 19.9 km
  • River Walk - 14 min drive - 22.1 km
  • Frost Bank Center - 15 min drive - 17.6 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪Starbucks - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Shell - ‬3 min drive
  • ‪Circle K - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western San Antonio North

Hotel with free breakfast, near Morgan's Wonderland
SureStay Plus Hotel by Best Western San Antonio North offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and 42-inch LED televisions are provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 8:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Inn San Antonio
Quality San Antonio
Econo Lodge Hotel San Antonio
Econo Lodge San Antonio
SureStay Plus Hotel Best Western San Antonio North
SureStay Plus Best Western San Antonio North
Surestay Plus By Best Antonio
SureStay Plus Hotel by Best Western San Antonio North Hotel

Reviews

SureStay Plus Hotel by Best Western San Antonio North Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 312 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 118 out of 1001 reviews
Rating 2 - Terrible. 136 out of 1001 reviews

Reviews

6/10 Okay

Timothy, Midland

Liked: Staff & service
Not bad
Stayed 1 night in Aug 2025

10/10 Excellent

baleria

Stayed 1 night in Aug 2025

10/10 Excellent

PLACIDO

Stayed 1 night in Jul 2025

6/10 Okay

LaZarria

Liked: Room comfort
Disliked: Property conditions & facilities

Reasonable stay

Hotel was nice, the ice was dirty and there are cats living and being fed outside the common area! The beds a comfy and clean your are getting exactly what you paid for…….no elevator just stairs. Again the ice was extremely dirty
Stayed 3 nights in Aug 2025

8/10 Good

Alejandro

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Ruth

Place is okay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jun 2025

10/10 Excellent

baleria

Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Construction on 35 made it hard to navigate in and out of property. Old building and with that comes old building properties. That being said, the staff was kind and helpful. Seemed to be doing everything they can with that property. The lobby got real warm in the morning for breakfast. Aside from that its exactly what you pay for. A clean, cheap bed just for the night.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Kassandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross. Light didn’t work
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities, room comfort

Recent trip

Location was alright, there was construction but that was not in control of Hotel. Over all the room was clean we didnt have any issues. Pricing was good for 2 nights.
Stayed 2 nights in Jul 2025

2/10 Terrible

Magaly

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad rooms bad bed
Stayed 1 night in Jul 2025

2/10 Terrible

Erica

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

“Unsafe, Unsanitary, and Unapologetic – Avoid This

I stayed at SureStay Hotel by Best Western San Antonio Riverwalk and had a terrible experience. My first room had bed bugs, and the one they moved me to was right next door—also unclean. I had to demand a safer room further away. To make matters worse, the staff was rude, sarcastic, and completely unapologetic. No compensation was offered for the health risk, emotional stress, or inconvenience. I took photos of the bugs, bites, and filth. Do not stay here if you care about cleanliness, safety, or basic respect.
Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Stayed 1 night in Jul 2025

8/10 Good

ISRAEL SALINAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is good, the rooms are comfortable. But it is an old renovated property with poor finishes and the breakfast was not good, as in the batter was sour for the waffles and the food was greasy. But the price is great and the location was near the Witte museum which was the reason.
Stayed 1 night in Jul 2025

4/10 Poor

Kayla L.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Jul 2025

6/10 Okay

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
They can do better on breakfast but overall we enjoyed our stay!
Stayed 1 night in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness
Stayed 4 nights in Jun 2025

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was fine no problems but did need to pay a deposit. Once we came in the room the room looked okay but once we layed in the bed the bed made noise and was uneven and it leans to one side. Not the cleanest room. The couch was dirty. The restroom sink had hairs on it. And the shower head wasn’t throwing good water.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
✓
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, convenient, clean

Very nice place to stay, great value for the nightly rate.
Stayed 3 nights in Jul 2025

4/10 Poor

ABEL

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025